Sources of KOSE`s Brand Power
Transcription
Sources of KOSE`s Brand Power
Sources of KOSÉ’s Brand Power Brand Marketing —Attractive brands via optimal sales channels— KOSÉ utilizes a unique brand marketing approach of offer- brands at each stage, from the product itself to sales chan- ing each brand through the sales channel best suited to its nels and communication at the sales counter. particular characteristics. We strive to create attractive HighPrestige Brands Prestige Brands Cosmetaries Brands 12 To achieve this, KOSÉ assesses consumer needs in through a careful consideration of all its aspects, including terms of the sense of value brands offer as both a cosmetic texture, fragrance, potential and actual effectiveness, price, and lifestyle. Drawing on KOSÉ’s distinctive style of intelli- and package design, as well as the occasions and season gence and sensuousness, we then fashion the brand for use. The Highest Levels of Quality and Service KOSÉ high-prestige brands feature high quality made possible by bringing together the latest technologies. Befitting luxury brands, we sell them mainly in specialty cosmetic stores and department stores. Specially trained beauty advisers introduce and offer products after detailed advice sessions that include skin analysis. Cosmetics with High Added Value for a Wider Customer Segment Products in this category have high added value, but are sold through a broader range of sales channels: PRÉDIA through specialty cosmetic stores and INFINITY through general merchandise stores and drugstores, not to mention the SEKKISEI brand, now synonymous with KOSÉ. One Step Above the Rest In addition to cosmetics, self-selection brands include hair-care products, such as shampoos and conditioner, as well as other toiletries developed with a cosmetic bent. We refer to these as “cosmetaries.”* Consumers can purchase these quality products for a reasonable price at general merchandise stores, drugstores, and convenience stores. * The word is a fusion of “cosmetics” and “toiletries.” Annual Report 2013 13 COSME DECORTE For Women Seeking 14 13050711_copybook3 Sources of KOSÉ’s Brand Power A Global Brand Offering the Highest-Quality Cosmetics with the Finest Service COSME DECORTE was launched in 1970 as one of KOSÉ’s high-prestige brands, and has remained a ufavorite among many women seeking eternal beauty. The brand has earned the utmost trust of customers through our pursuit of the highest-quality products incorporating leading-edge technologies, along with the skin exams and meticulous, individual counseling provided by highly skilled beauty advisers at sales counters. metic stores The brand is sold mainly through specialty cosmetic and department stores that provide counseling services. In addition to Japan, COSME DECORTE has regular users around the world, including in Italy, China, Hong Kong, Taiwan, South Korea, Singapore, and Malaysia. Directly Managed Esthetic Salon Increasing Fans of COSME DECORTE A New Powder Foundation for a Youthful, Natural Complexion To further enhance customer satisfaction with the COSME The COSME DECORTE AQ MW skin-care line, launched in fall COSME DECORTE,” a directly managed, full-service facial 2010, was developed around the concept of “miracle wonder esthetic salon, in the Ginza area of Tokyo (Mode Annex of for the skin,” with the world-famous designer Marcel Wanders Printemps Ginza). This salon features private rooms that offer selected to serve as art director. The line articulates an edgy an elegant relaxation space for clients, where specialist advis- worldview that fuses elegance and art, and has become one ers provide skin-care and beauty advice. The salon is a con- of the series that symbolizes the COSME DECORTE brand. necting point for regular users of COSME DECORTE and new In fiscal 2013, KOSÉ added a new type of powder foundation and other items for the COSME DECORTE AQ MW line. DECORTE brand, in fall 2011 KOSÉ opened “salon de beaute customers, and helps to enhance trust in the brand, and create many additional fans. This new powder foundation is focused on providing a youthful, natural complexion, the latest trend in base makeup. The item includes a powder to give the skin a natural complexion, a powder to provide shine and transparency, and a foundation for a base. Using a blend of these three colors and sensationss provides the type of youthful, naturally beautiful color difficult to achieve with conventional powder foundations, and has made it one of the line’s more-popular items. Annual Report 2013 15 ADDICTION Winner of the 2012 VOGUE “Best of Beauty” Prize ADDICTION is a makeup brand targeting all women, regardless of age, who are seeking their own style. AYAKO, a Japanese makeup artist based in New York and active worldwide, determines the general direction for the brand, creating a style to maximize the individuality of each user. During fiscal 2013, KOSÉ once again offered select seasonal collections planned by AYAKO. One of the items from this series that was wildly popular with women, ADDICTION “Nail Polish Spring 2012,” was awarded the “Best of Beauty” prize (Makeup Division) by the fashion magazine Vogue Japan. JILL STUART asYourself Renewal of a Popular Body-Care Line The producer for this cosmetic brand is Jill Stuart, a fashion designer who is tremendously popular with young women around the world. The brand skillfully draws out the dual characteristics of “innocent” and “sexy” that exist side by side in young women to create the perfect blend of “kawaii” cuteness. During fiscal 2013, KOSÉ launched the renewed JILL STUART Relax line, a popular series of body-care products with a revamped product lineup and packaging design. The items that comprise the line allow the user to thoroughly enjoy the sweet fragrance of a comforting “aromatic white bouquet” at any time, while the lily-white container designs have also proved popular. 16 Kawaii in All Girls Sources of KOSÉ’s Brand Power SEKKISEI Skin-Beatifying Benefits Widely Recognized Overseas Marketing Focus to Expand Sales SEKKISEI is a long-selling skin-care brand that has remained aimed at winning new customers, and promoting the brand a favorite of customers of all generations since its launch among existing customers. Specifically, we engaged Yui in 1985. Containing a perfect combination of Chinese and Aragaki, an actress popular with women of all age-groups, as Japanese herbal extracts with highly effective moisturizing the new face for the brand, and ran a promotional campaign benefits, SEKKISEI aims to provide “skin as clear as snow.” highlighting SEKKISEI as expressing a fresh and transparent The brand includes a broad range of items, including face lotion, facial packs, emulsion, and moisturizing cream, and During fiscal 2013, KOSÉ conducted a marketing campaign feeling, and the attractiveness of adult women. Further, as part of its environmental conservation effort, has received broad customer support for its evident skin KOSÉ continued the “SAVE the BLUE®” campaign to donate a benefits and ease of use. In Japan, SEKKISEI has already portion of the sales from SEKKISEI to coral cultivation efforts become a brand that is regularly used by two generations, in Okinawa. and the brand name is becoming widely recognized around the world, centered on Taiwan, China, Hong Kong, South Korea, and other areas of Asia. Annual Report 2013 17 ASTABLANC A New Skin-Care Brand with High Functionality ASTABLANC is a new aging-care brand designed for adult Medicinal Whitening Essence Also Part of the Line women concerned about small wrinkles and spots. KOSÉ suc- For the launch of ASTABLANC, KOSÉ recruited the vibrant ceeded in combining “astaxanthin S” (moisturizer), the result of and recognized actress Yuki Amami as the face for the brand. KOSÉ’s 20 years of research on the natural pigment com- We are raising brand awareness through a diverse media mix pound astaxanthin, with components for moisture retention that includes television commercials and in-store promotions, and skin whitening, and incorporating these into face lotion, as well as web, magazine, and transportation advertising. emulsion, and other products. In February 2013, KOSÉ announced the launch of The products provide a gentle elasticity to smooth the tiny “Revolution White” for the ASTABLANC brand, a medicinal wrinkles caused by drying, and to control excessive melanin whitening essence combining the whitening agent “kojic acid” from ultraviolet light. Using the full product line provides and the moisturizing agent “astaxanthin S.” The item has 24-hour aging and whitening care. attracted much attention for providing both whitening and aging care at the same time. Aging Care for Adults 18 Sources of KOSÉ’s Brand Power STEPHEN KNOLL Entry into the Hair Salon Market and Efforts to Establish the Brand Jointly developed with the leading New York hair stylist Stephen Knoll, this is a total hair-care brand that offers a salon-quality finish. Fans of the product line are steadily increasing, mainly for shampoo and conditioner, with many regular users of hair coloring as well. During fiscal 2013, KOSÉ launched “Color Couture Hair Color,” a hair coloring that provides beautiful and long-lasting coloration comparable to a hair salon treatment. We also developed and launched “Stephen Knoll Professional,” a line of products exclusively for salons, and are working to further establish the brand along with existing consumer products. Total Hair-Care That Is a Step Above Je l’aime Hit Product with Sales Nearly Double Expectations The market for non-silicone shampoos is expanding, particularly among young women desiring natural products. Je l’aime is a new hair-care series to meet this demand, offering both shampoo and conditioner without the artificial compound silicone. In addition to being silicone-free, Je L’aime is also free of sodium laureth sulfate, commonly added to shampoos to enhance cleansing, providing gentle care for the hair and scalp. The line has earned a solid reputation from customers for its rich aroma from natural fragrances and its noticeable treatment effect. In the first two months since its launch in March 2013, Je l’aime became a hit product with total shipments of 3.13 million units, nearly twice our initial estimate. New Non-Silicone Hair-Care Series Annual Report 2013 19