For Customer Service and Card Activation Call 1-866

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For Customer Service and Card Activation Call 1-866
Mississippi Debit MasterCard Card
®
www.EPPICard.com
Activate Your New Card Now!
It’s as easy as 1-2-3
1
2
3
Call 1-866-461-4095 to activate your Card and
create your PIN. You’ll need your Card Number,
Social Security Number and Date of Birth to activate
your Card.
Sign your name on the back of your Card in ink.
Start using your Card immediately anywhere
MasterCard® is accepted, including online and for
bill payments.
Do Not Throw This Card Away!
Before using this card, you must call
1-866-461-4095 to select your PIN.
Important Card Safety Tips
Keep your Personal Identification Number (PIN) a secret.
Choose a number that is not easily guessed. Never write it
down anywhere, or give it to anyone. We will never call or
text you asking for the PIN.
Have your Card out and ready to use as you approach the
ATM. If you observe suspicious persons or circumstances, it
may be safer to go to an alternate ATM location.
If the ATM ever appears to have been damaged or tampered
with, do not insert your Card.
You can use your Card anywhere debit MasterCard cards are
accepted. Your Card account is protected by your PIN and is
FDIC insured.
For Customer Service and
Card Activation
Call 1-866-461-4095
24 Hours a Day / 7 Days a Week
International Calls: 1-801-352-3274
Card Account Balance &
Transaction History Visit:
www.EPPICard.com
The Mississippi Debit MasterCard® card is issued by Comerica Bank pursuant to a
license by MasterCard International Incorporated. MasterCard® and the MasterCard®
brand mark are registered trademarks of MasterCard International Incorporated.
05775MSCC04
Maximize Your Benefits!
Access Your Account Information:
– On the Web at www.EPPICard.com.
– Customer Service at 1-866-461-4095.
– Instantly through text messaging using your
mobile phone. (fee may apply)
Deposit Notification by Phone or Email:
Register your mobile phone to receive deposit
notifications and balance alerts at
www.EPPICard.com or 1-866-461-4095.
(fee may apply)
Shopping Flexibility and Power:
Your Card is welcome everywhere MasterCard
cards are accepted including grocery stores,
restaurants, online/internet retailers, auto service
shops, and your favorite retailers.
Convenient Online Shopping:
Shop with your favorite online retailer anytime to
purchase books, clothing, electronics, gifts, travel,
and just about everything.
Dining:
Use your Card at your favorite restaurants and cafes.
Pay Bills Online:
Use your Card to pay utilities, phone bills, cable TV,
and more.
Gas Stations:
To buy fuel simply prepay with your Card inside the
store. Note that some fuel locations may place a
temporary hold on your funds for up to ten days.
Get Cash Back with Purchases:
Ask for cash back at your favorite U.S. retailer
location and avoid cash access fees.
Mississippi Debit MasterCard Card
www.EPPICard.com
®
Helpful Hints When Using Your Card!
Convenient Online Shopping:
Shop with your favorite online retailer anytime, anywhere.
Shop For Everyday Items:
Purchase everyday items such as groceries, clothing, and more at
your favorite retailers.
The Mississippi Debit MasterCard® Card is
issued by Comerica Bank pursuant to a license
from MasterCard International Incorporated.
Pay Your Bills Online:
Visit your biller’s website to pay your bill with your Card.
Please read the
Terms of Use enclosed
for information about
cardholder fees
Deposit Notification and Low Balance Alerts:
Sign up at www.EPPICard.com or 1-866-461-4095.
Optional “Fee-Based” Services
This fee schedule lists the fees that will be withdrawn from your Card account balance,
except where prohibited by law.
Cost/Fee
Description
ATM Withdrawals (In-Network)
• Three (3) ATM withdrawals for no fee per month at
Hancock Bank, Regions Bank, or Trustmark Bank ATMs
• $1.75 for each additional ATM withdrawal
ATM Withdrawals (Out-Of-Network)*
• $1.75 for each ATM withdrawal not conducted at Hancock
Bank, Regions Bank, or Trustmark Bank ATMs
International ATM Withdrawal Fee*
• $1.75 for each international ATM transaction
• International Transaction Fee also applies
International Transaction Fee
• 3% of transaction amount for each ATM cash withdrawal,
purchase transaction, or teller-assisted cash withdrawal
conducted outside of the U.S.
Calls to EPPICard Live or Automated
Customer Service
• Five (5) calls for no fee per month
• $0.50 for each additional call
Bill Pay via www.EPPICard.com
• $0.50 for each payment
ATM Denial (In-Network)
• Three (3) ATM denials for no fee per month at Hancock
Bank, Regions Bank, or Trustmark Bank ATMs
• $0.50 for each additional ATM denial
• An ATM denial occurs when there are not available funds
to cover your cash withdrawal request
ATM Denial (Out-Of-Network)*
• $0.50 for each ATM denial not conducted at Hancock
Bank, Regions Bank, or Trustmark Bank ATMs
• An ATM denial occurs when there are not available funds
to cover your cash withdrawal request
Card Replacement
•
•
•
•
ATM Balance Inquiry (In-Network)
• Three (3) ATM balance inquiries for no fee per month at
Hancock Bank, Regions Bank, or Trustmark Bank ATMs
• $0.75 each additional inquiry
One (1) for no fee every 12 month period
$5.00 each additional Card
Standard Delivery (7 to 10 calendar days)
Expedited Delivery (2 to 5 calendar days); $16.00
Expedited Card Delivery Fee also applies
ATM Balance Inquiry (Out-Of-Network) • $0.75 for each ATM balance inquiry not conducted at
Hancock Bank, Regions Bank, or Trustmark Bank ATMs
Funds Transfer (to a U.S. bank
account owned by you) – Via
EPPICard Automated Customer
Service
• $1.50 for each funds transfer request
Optional “Fee-Free” Services
Cash Back With Purchase
• No Fee
Online Access to Card Account
Information – Via www.EPPICard.com
• No Fee
Low Balance Alerts**
– Email, Phone or Text Message
• No Fee
Purchases at Point-of-Sale (POS)
Locations – PIN or Signature
• No Fee
Deposit Notification**
– Email, Phone or Text Message
• No Fee
Teller-assisted Cash Withdrawals
• No Fee for cash withdrawals at MasterCard Member Bank
or Credit Union teller windows located in the U.S.
* ATM owners may charge an additional fee called a "surcharge" or "convenience fee”. Read the screen
message carefully for information related to surcharges before you press “Enter.” You will have the option to
cancel the transaction and go to another ATM.
** You are responsible for all charges and fees imposed by your mobile carrier or internet service providers.
Note: “Fee-Free” transactions earned expire at the end of each calendar month if not used.
Rev. 6/2014
Avoid Cash Withdrawal Fees
Ask for cash back at your favorite U.S.
merchant location.
Use your “fee-free” cash withdrawals at
participating in-network ATMs or MasterCard
member teller windows.
Avoid additional ATM surcharge fees by using
ATM locations displaying these marks:
Attention TANF Recipients: Federal Law prohibits the
use of Temporary Assistance for Needy Families
(TANF) benefits at the following locations:
• any liquor store or retail establishment that mainly
sells liquor;
• any casino, gambling casino or gaming
establishment; or
• any retail establishment which provides adult-oriented entertainment in which performers disrobe or
perform in an unclothed state.
This includes Automated Teller Machine (ATM)
withdrawals and Point-of-Sale (POS) purchase
transactions. Violator’s benefits will be penalized by the
Mississippi Department of Human Services (MDHS).
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