NCS Global Corporate Presentation

NCS Global Corporate Presentation
Q1 - 2014
Rev. 2012‐08‐28
What we do
How we do it
Our guarantees
Standards we observe
Contact and Social Media
2
ASSET
RECOVERY
3
SECURE
DATA
DESTRUCTION
PARTS
HARVESTING
REMARKETING
E-WASTE
RECYCLING
NCS Global Hubs
Rochester, New Hampshire
Morrisville, North Carolina
Please note: E-waste accepted at our US locations is always processed domestically,
and never shipped overseas for disposal.
4
We are continually adding new partners both domestically and globally – if you don’t see the area where you have recycling needs, talk to us and let us see if we can help
What we do
How we do it
Our guarantees
Standards we observe
Contact & Social Media
5
IN
• on-site data destruction
• ship to our facility
6
AUDIT
TEST
• capture basic asset info
• sort per triage guidelines
• generate receipt report
• in-depth system analysis
• value determination
• generate report and
certificate of disposal
OUT
•
•
•
•
refurbish units
harvest for parts
remarketing/resale
recycle (downstream)
7
•
Automates Hard Drive sanitation (multi-pass
overwrite)
•
Interrogates BIOS data with triage guidelines,
to automate disposition
•
Logs and tracks all transactions for QC
•
Independently verified for code integrity and
output compliance
•
Compliance: DoD 5220.22-M,
NIST 800-88, HIPAA, SOX
•
Designed by NCS Global
The NCS Global process maximizes:
– Security
• Rigorous hiring process & security systems (to NAID standard)
• Extensive quality control
– Value
• Refurbishing and parts harvesting
• In-depth testing
– Efficiency
• Strict Service Level Agreements (SLAs)
• Fast turnaround time
The NCS Global process minimizes:
– Environmental impact
• Zero landfill impact
• We are e-Stewards® & R2/RIOS™ certified
8
What we do
How we do it
Our guarantees
Standards we observe
Contact & Social Media
9
Our service level agreement (SLA) guarantees:
– Value returned
• Predetermined pricing
• Revenue share/consignment model
• Hybrid model
– Fast, reliable processing
• We settle within 30 days of asset receipt
• Multiple layers of quality control and reconciliation
– Total data security
• Data sanitization, degauss or shred
• HIPAA/NIST/DoD/SOX compliant
10
NCS Global only employs accountable partners
- Identification of downstream partners
• Strict downstream vetting process:
•
Downstream questionnaire/site visits and audits
•
Signed agreement (in conformance with client SLA)
- Verifiable documentation of materials disposition
• First tier and all subsequent partners
• End-to-end reconciliation
- Quarterly reconciliation of downstream activity
• Mass/material balance (inflow-outflow)
- Highest levels of insurance
• Environmental insurance of $10MM
• Technology insurance (including network & information security) of $5MM
11
NCS Global keeps you in the loop:
– Customizable reporting
– Start-to-finish asset level tracking (by serial number)
– Itemized receipt and settlement reports:
• Asset specifications
• Testing results
• Fees
• Value returned
• Disposition
– Certificate of recycling/disposal
12
What we do
How we do it
Our guarantees
Standards we observe
Contact & Social Media
13
2005
• ISO &
OHSAS
Certifications
14
2007
• EPA
Performance
Track Award
2008
2008
2010
2012
• State of NH
Aspiring
Leader
Program
• State of NH
Green
Leader
Program
• e-Stewards®
Certification
• R2 / RIOS
Certified
Electronics
Recycler™
Certification
What e-Stewards and R2/RIOS certification means to us:
– No disposal shortcuts allowed
• We ask our recyclers hard questions about their disposal process
• We track material from the moment it leaves our dock
– Complete downstream transparency
• We interview, visit & audit all of our downstream vendors on an on-going basis
• Start-to-finish reconciliation and visibility with material balance
– We’re ahead of the game
• Future-proofing our business with stringent standards
• NCS Global was one of only three North American firms to receive the first round of
e-Stewards certifications in 2010
15
Parts harvested by triage guidelines
– We maintain a large inventory of parts (50,000+)
– Over 5,000 unique SKUs
– 90 day warranty on parts
16
Large, satisfied customer base
– 500+ active customers
• Majority are return customers
• 99.3% customer satisfaction in independent survey
Low returns (<1%)
– Process improvement & testing ensure high quality
• Manufacturer spec diagnostic testing
• On-going cycle count and purging
Asset Refurbishing
– Laptop/desktop/server/IT peripherals
17
Phone:
1.603.926.4300
1.800.545.ITAD
Email: info@NCS Globalcomputers.com
NCS Global Computer Services
NCS GlobalComp
NCS Global Computer Services, Inc.
18
19
•
Fully compliant and traceable “zero-landfill” e-waste recycling
•
Hassle-free process with turnkey logistics management (pick, pack & freight)
•
Strict quality control and detailed documentation
•
Top-tier industry and environmental certifications, including e-Stewards®
and R2/RIOS™
•
$10M in Environmental insurance and $5M in Technology E&O liability insurance
including network and information security coverage
•
End-to-end asset level tracking
•
DoD, NIST, SOX and HIPAA compliant data destruction and mobile drive shredding
(with serialized certificates of destruction)
•
Competitive fees and market-based revenue share
•
MBE/DBE certification
•
An inventory of over 50,000 replacement parts available with
same-day shipping