NCS Global Corporate Presentation
Transcription
NCS Global Corporate Presentation
NCS Global Corporate Presentation Q1 - 2014 Rev. 2012‐08‐28 What we do How we do it Our guarantees Standards we observe Contact and Social Media 2 ASSET RECOVERY 3 SECURE DATA DESTRUCTION PARTS HARVESTING REMARKETING E-WASTE RECYCLING NCS Global Hubs Rochester, New Hampshire Morrisville, North Carolina Please note: E-waste accepted at our US locations is always processed domestically, and never shipped overseas for disposal. 4 We are continually adding new partners both domestically and globally – if you don’t see the area where you have recycling needs, talk to us and let us see if we can help What we do How we do it Our guarantees Standards we observe Contact & Social Media 5 IN • on-site data destruction • ship to our facility 6 AUDIT TEST • capture basic asset info • sort per triage guidelines • generate receipt report • in-depth system analysis • value determination • generate report and certificate of disposal OUT • • • • refurbish units harvest for parts remarketing/resale recycle (downstream) 7 • Automates Hard Drive sanitation (multi-pass overwrite) • Interrogates BIOS data with triage guidelines, to automate disposition • Logs and tracks all transactions for QC • Independently verified for code integrity and output compliance • Compliance: DoD 5220.22-M, NIST 800-88, HIPAA, SOX • Designed by NCS Global The NCS Global process maximizes: – Security • Rigorous hiring process & security systems (to NAID standard) • Extensive quality control – Value • Refurbishing and parts harvesting • In-depth testing – Efficiency • Strict Service Level Agreements (SLAs) • Fast turnaround time The NCS Global process minimizes: – Environmental impact • Zero landfill impact • We are e-Stewards® & R2/RIOS™ certified 8 What we do How we do it Our guarantees Standards we observe Contact & Social Media 9 Our service level agreement (SLA) guarantees: – Value returned • Predetermined pricing • Revenue share/consignment model • Hybrid model – Fast, reliable processing • We settle within 30 days of asset receipt • Multiple layers of quality control and reconciliation – Total data security • Data sanitization, degauss or shred • HIPAA/NIST/DoD/SOX compliant 10 NCS Global only employs accountable partners - Identification of downstream partners • Strict downstream vetting process: • Downstream questionnaire/site visits and audits • Signed agreement (in conformance with client SLA) - Verifiable documentation of materials disposition • First tier and all subsequent partners • End-to-end reconciliation - Quarterly reconciliation of downstream activity • Mass/material balance (inflow-outflow) - Highest levels of insurance • Environmental insurance of $10MM • Technology insurance (including network & information security) of $5MM 11 NCS Global keeps you in the loop: – Customizable reporting – Start-to-finish asset level tracking (by serial number) – Itemized receipt and settlement reports: • Asset specifications • Testing results • Fees • Value returned • Disposition – Certificate of recycling/disposal 12 What we do How we do it Our guarantees Standards we observe Contact & Social Media 13 2005 • ISO & OHSAS Certifications 14 2007 • EPA Performance Track Award 2008 2008 2010 2012 • State of NH Aspiring Leader Program • State of NH Green Leader Program • e-Stewards® Certification • R2 / RIOS Certified Electronics Recycler™ Certification What e-Stewards and R2/RIOS certification means to us: – No disposal shortcuts allowed • We ask our recyclers hard questions about their disposal process • We track material from the moment it leaves our dock – Complete downstream transparency • We interview, visit & audit all of our downstream vendors on an on-going basis • Start-to-finish reconciliation and visibility with material balance – We’re ahead of the game • Future-proofing our business with stringent standards • NCS Global was one of only three North American firms to receive the first round of e-Stewards certifications in 2010 15 Parts harvested by triage guidelines – We maintain a large inventory of parts (50,000+) – Over 5,000 unique SKUs – 90 day warranty on parts 16 Large, satisfied customer base – 500+ active customers • Majority are return customers • 99.3% customer satisfaction in independent survey Low returns (<1%) – Process improvement & testing ensure high quality • Manufacturer spec diagnostic testing • On-going cycle count and purging Asset Refurbishing – Laptop/desktop/server/IT peripherals 17 Phone: 1.603.926.4300 1.800.545.ITAD Email: info@NCS Globalcomputers.com NCS Global Computer Services NCS GlobalComp NCS Global Computer Services, Inc. 18 19 • Fully compliant and traceable “zero-landfill” e-waste recycling • Hassle-free process with turnkey logistics management (pick, pack & freight) • Strict quality control and detailed documentation • Top-tier industry and environmental certifications, including e-Stewards® and R2/RIOS™ • $10M in Environmental insurance and $5M in Technology E&O liability insurance including network and information security coverage • End-to-end asset level tracking • DoD, NIST, SOX and HIPAA compliant data destruction and mobile drive shredding (with serialized certificates of destruction) • Competitive fees and market-based revenue share • MBE/DBE certification • An inventory of over 50,000 replacement parts available with same-day shipping