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View the powerpoint presentation.
Travel Training
About IndyGo
o Municipal Corporation of Indianapolis – Marion
County
o More than 500 employees
o 24/7 operation
o 31 local service fixed routes
o Approx. 157 fixed route buses
o Headquarters – 8.5 acres under one roof, west
of downtown Indianapolis
o Largest transit agency in the State of Indiana
o In 2012, IndyGo provided 9.9 million passenger
trips
2
IndyGo System
o 31 routes serve
Marion County
o 27 routes converge
downtown
3
IndyGo System/Downtown Loop
o 31 routes serve
Marion County
o 27 routes converge
downtown
4
Coming Soon!
o Downtown Transit Center
5
IndyGo Fares and Passes
Single Ride*
Full Fare
$1.75
Half Fare**
$0.85
31-Day Pass
$60.00
$30.00
S-Pass***
$30.00
NA
$30.00
NA
Day Pass*
10-Trip Pass
7-Day Pass
Summer Youth
$4.00
$17.50
$20.00
$2.00
$8.50
$10.00
* Cash accepted on-board for Single Rides and Day Passes
** Proof of eligibility required for half fare
*** S-Passes must be purchased by college or university
6
Purchase Options
o
o
o
o
o
Online
with credit card
In Person at 34 N.
Delaware St.
On the Phone at 317635-3344
On the bus
Jag Tag Office
7
Trip Planning
o
o
o
o
Enter origin and destination
Select the transit button
Specify travel time
Available through our website,
Google Maps and Google Maps
App
8
Reading A Route Map
o
o
o
o
Major cross streets labeled
Connecting routes
Points of interest, popular destinations
Time Points
9
Day of travel
Route origin/destination
Direction
Read across for trip times
10
Finding the Right Bus Stop
o Bus stop sign
o Routes serving
o Make sure you’re on the correct side of
the street for desired direction of travel
o If you’re not sure, ask!
o Think about the direction cars go
o Safe and visible location
o Be aware of curb lane parking
11
Boarding the Right Bus
o Make sure it’s the right bus
o Destination is shown
o Route number
12
Planning Your Trip
o Starting at Campus Center, 420 University Blvd.
o Ending at Saraga International Grocery, 3605 Commercial Dr.
o Route 37
o Stop is just north of Michigan St. by the Campus Center
o End at the Grocery Store parking lot
13
Paying Your Fare
o Bill acceptor/Coin acceptor
o Exact change
14
Using a Bus Pass
o Trim slot
o Activate your pass here
o Swipe
o Activated passes only
15
Watch/Listen for Your Stop
o
o
o
o
o
All bus stops announced and displayed.
Pull signal cord at least ½ block before stop.
Check for personal belongings.
Exit through back door.
Do not cross in front of the bus. Wait for traffic to
clear before crossing.
16
Bike and Bus
Release the
rack and pull
down.
Lift your bike
into the rack.
Secure the
wheel using the
spring-loaded
arm.
17
Guidelines
o
o
o
o
No food or drink
Cell phones at a reasonable level
No radios
No smoking or E-Cigs
18
Safety and Security
o Each Bus is equipped with security cameras
o IMPD currently riding in both uniform and in plain
clothes
o IndyGo employs off-duty IMPD officers who
patrol buses and stops
19
Customer Service Can Help
o Trip Planning assistance and
Schedule Information
o Bus Pass Sales
o Customer Comments
o Lost and Found
o Special Accommodations
20
Contact Customer Service
o On the Phone
o 317.635.3344
o M – F 7 a.m. – 7 p.m.
Sat. 9 a.m. – 3 p.m.
o In Person
o 34 N. Delaware St., just west
of the City-County Building
o M – F 8 a.m. – 6 p.m.
Sat. 9 a.m. – Noon
o Online
o www.IndyGo.net
o [email protected]
21
Keep Current on IndyGo
o “Like” us on Facebook
o Search Pages – “IndyGo”
o Follow us on Twitter
o @indygobus or www.twitter.com/indygobus
o Subscribe to our e-newsletter
o From our website www.indygo.net
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