Chief Editor`s Desk - Terengganu
Transcription
Chief Editor`s Desk - Terengganu
2012 04October RECTOR’S CLOSING SPEECH AT Issue TiBÉC III by: Najah Lukman, Suhaily Maizan Abdul Manaf and Assoc. Prof. Dr. Abdol Samad Nawi The closing speech given by Assoc. Prof. Dr. Abdol Samad Nawi, Rector of UiTM (Terengganu) at TiBÉC III (Terengganu International Business and Economics Conference 2012), which was held at Primula Beach Hotel, Kuala Terengganu on the 18th-20th October had concluded it all. While standing on the stage on the last day of the event, he had symbolized that very moment as if we were on the brink of a fine line symbolizing the end of the journey of TiBÉC III. Before crossing that fine line, he had asked for a permission to recap a few things that had captured his attention during that 3 day event, which he had fully embraced, participating in all the programs, at times as a VIP guest and at some other time as a mere participant and even as a moderator and presenter. The Rector had thanked and congratulated the Faculty of Business Management at UiTM (Terengganu) and all the committee members for the success of TiBÉC III, which of course would not be successful without the involvement of everyone whom had done their shares of hard work, standing strong in concerted effort to make the success of TiBÉC III a reality. Altogether, the conference had received application for 220 papers. A total of 184 papers were accepted and scheduled to be presented and out of that, 18 papers came from 10 different countries. All those papers presented ranging under 7 different areas; management, human capital, marketing, entrepreneurship, accounting, finance and economics, which is the Rector’s own field. The Rector had mentioned that this in itself has shown a great achievement. Though he has not been with the team from the beginning, which is from the birth of TiBÉC in 2008, he has been listening to the faculty members talking about it. For the faculty, to be able to sustain and maintain organizing it every two years, keep receiving large amount of papers and presenters each time, improving with the birth of two online journals, then that is what he calls ‘Scaling New Heights for Sustainable Development’. Thus, he thinks that the theme for this conference is most timely and relevant. “The Markets for Tomorrow: Scaling New Heights for Sustainable Development” is not just applicable to the Faculty of Business Management Page 1 at UiTM (Terengganu), but also is in line with today’s environment in the business world. Companies are urged to actively striving to develop sustainable and innovative products and services if they want to sustain in the business. For them to be able to stay exist in the market tomorrow, they have to build success over series of successes. This is also what was discussed during the 3rd keynote session with Haji Abd Rani Lebai Jaafar of RHB. For Islamic Banking, they have foreseen & forecasted a huge market in the future. They have also been urged to always come out with innovative products to tap the world market the markets for tomorrow. The Rector had said that internationalization and globalization of business requires innovation and a completely new mindset, in order to develop and sustain that development. There needs to be a complete paradigm shift in our way of doing things. As also been stressed on by the Prime Minister, innovation is paramount and suggested that the word quality be replaced by innovation. In an emerging economy like ours which is on its way becoming a developed country by 2020, it is imperative that we innovate and get creative. This is especially so if we are to become one of the super power known as MINTS (Malaysia, Indonesia, Nigeria, Turkey & Saudi Arabia) in the future as foreseen and mentioned by Prof. Dr. Abul Mansur Mohammed Masih in the 1st keynote session. He had added that UiTM needs to add value to its teaching and management in order to face the increasing challenges of education in the 21st century. Increasing number of students, bigger classes, and rapid advancements in knowledge require lecturers to innovate and add value to their repertoire of skills. The management too needs innovation. We need to move from a vertical “command and control” to a more horizontal “connect and collaborate” models for innovation and value creation. The Rector was confident that conferences such as this would help create the new mind set needed for these changing times. The Rector was glad to state that we at UiTM (Terengganu) have been doing our part in UiTM’s quest to attain greater academic heights and be known as a research university. He is thankful that our lecturers here have been doing their part because in the last two years, more than 130 lecturers have published internationally in reputable journals registered with Scopus, Thompson and others. This augurs well for UiTM’s mission to achieve research university status. Thus, he had expressed his gratitude to all staffs in the Faculty of Business Management for organizing TiBÉC conferences and confident that conferences such as this would take our lecturers to a greater intellectual dimension. Academics must ensure a steady stream of research and publications, which should be accompanied by presentations. As our lecturers have been travelling the length and breath of the nation to present papers and also going beyond its borders, it is only fair that we hold our own conference to showcase the research done and the papers written as well as provide opportunities for other academicians to present their papers. The Rector had also admitted that, indirectly holding an international conference also can be used as a practical training ground for the lecturers especially business management lecturers for they need to walk the talks and not just simply empty talk. He was sure From the Chief Editor’s Desk Bismillaahirrahmaanirrahiim Assalamualaikum to all BizNewz readers. Alhamdulillah, praise be to Allah for this fourth issue of BizNewz in 2012. On 18th till 20th October 2012, Faculty of Business Management UiTM (Terengganu) had successfully organized the 3rd Terengganu International Business and Economics Conference 2012. TiBÉC III, as it is notably known, was held at the Primua Beach Hotel, Kuala Terengganu. It was a biennially mega event for the whole faculty members after having fruitfully hosted TiBÉC I in 2008 and TiBÉC II in 2010. Bravo to everybody – the committees, speakers, presenters and participants. Don’t miss out to read the Rector’s closing speech at TiBÉC III in this issue. Then, come Eidul Adha celebration on 26th October. It is an Islamic festival to commemorate the willingness of Prophet Ibrahim ‘alaihissalam to follow Allah’s command to sacrifice his son, Prophet Ismail ‘alaihissalam. We all have our fair share of sacrifices; not just by slaughtering domestic animals, but by giving up things that are fun or important to us. A true Muslim, one who submits his or herself completely to Allah, is willing to follow Allah’s commands completely and obediently. Page 2 that it is a good training ground because managing an international academic conference is not an easy task especially for UiTM lecturers for they are also required to teach between 16-18 hours a week and also involved in students’ activities. He had reminded that lecturers must not only continue to publish prolifically but should attempt to showcase their publications and findings at conferences such as TiBÉC so that there is more opportunity for commercializing and internationalizing it. We have done well so far; however, we must never rest on our laurels. We must push ahead and continue the work of writing, publishing and presenting. This would allow for the dissemination of knowledge which is much needed for an emerging nation like ours. Thus, he had urged every one of us to keep publishing and sharing knowledge for that is our chosen role as academicians. The Rector had ended his closing speech by thanking all the presenters, participants, and visitors for joining TiBÉC III and indirectly helped to make the event a successful one because without all of them, the event would be left with no event at all. Finally, he had expressed his hope that the association and interaction with all will continue to prosper till we meet once again in another 2 years in 2014 for TiBÉC IV. It is this strength of heart, purity in faith and willing obedience that Allah desires from us. I really enjoy listening to Irfan Makki’s song – ‘Waiting for the Call’. Hopefully my call to perform hajj (pilgrimage) would come sooner in the near future. This hope implies to those who have yet to perform hajj as well. We are fortunate to have our beloved columnist, Mr. Asri Salleh, to jot down his last piece in BizNewz. Mr. Asri will be on a study leave starting end of this year. Good luck and all the best, my friend. Keep on having and spreading the passion for writing, regardless of wherever you are; as what you did here in UiTM Terengganu. Mr. Asri is indeed one of the not-so-many famous writers here. A legend, he is. Last but not least, thank you to all article contributors of this issue for your support in order to ensure BizNewz keeps on enlightening the writing culture in this campus. To all BizNewz readers, do enjoy reading our range of articles. Editor-in-Chief, Azyanee Luqman Editor’s Column “Aku memenuhi panggilanMu ya Allah aku memenuhi panggilanMu. Aku memenuhi panggilanMu tiada sekutu bagiMu aku memenuhi panggilanMu. Sesungguhnya pujaan dan nikmat adalah milikMu begitu juga kerajaan tiada sekutu bagiMu”. Assalamualaikum dan salam 1UiTM, Lafaz talbiah ini mengingatkan kita tentang lambaian kaabah. Secara automatiknya juga teringat bulan Islam sekarang hampir kepada bulan Zulhijjah 1433. Tidak kurang hebatnya jika kita menghayati interpretasi makna lafaz tersebut yang didendangkan oleh penyanyi kelahiran Pakistan Irfan Makki – ‘Waiting for the call’. Amat indah dan liriknya mudah difahami, insyaAllah. Namun tertanya juga, bilakah aku dijemput untuk ke sana? InsyaAllah di panjangkan umur dan rezeki yang berkat, sampailah hendakNya. Alhamdulillah kita diberi peluang menikmati nikmat Ilahi sehingga hari ini, syukur. Terima kasih buat Ketua Editor kerana membuka ruang buat saya menitis tinta di dalam edisi Oktober 2012 ini. Pada ruangan kali ini saya ingin sekali berkongsi sedikit coretan berdasarkan pengamatan saya sepanjang melibatkan diri dalam sistem akademik di Universiti Mega ini. Sebagai pendidik yang saya percaya ramai dikalangan kita mahukan pelajar yang serba tahu dalam maklumat isu semasa amnya. Oleh itu, acap kali juga saya bertanya kepada para pelajar kita ketika berada dalam bilik kuliah berapa kali mereka membaca akhbar dalam seminggu? Jawabnya ada yang tiada, sekali sekala pun ada. Belum di tanya berapa kali mereka membaca al-quran, wallahua’lam apakah pula jawapan mereka. Positif hendaknya jawapan tentang itu. Jika ditanya berapa kerap mereka mengemaskini status ‘Facebook’ mereka, ramai yang tersenyum tanda mereka lebih utamakan komunikasi sosial berbanding pencarian ilmu. Saya melihat fenomena ini sebagai satu isu negatif jikalau ianya berterusan dikalangan pelajar kita. Namun ada juga menjadikan laman sosial ini sebagai satu perantaraan yang positif untuk sesi perbincangan ilmiah di antara pelajar dan pensyarah itu sendiri. Alhamdulillah jikalau begitu murni tujuan perkongsian ilmu diwujudkan melalui laman mukabuku, seterusnya memudahkan komunikasi berkesan antara pihak pensyarah dan para pelajar. Berikutan dengan gelombang komunikasi yang melanda dengan pelbagai teknologi terkini, saya yakin para pelajar tentunya ada yang leka dan hanyut dibuai arus permodenan. Kadangkala terdapat pelajar yang tidur lewat malam gara-gara terlalu asyik dengan hidangan hiburan yang mudah didapati menerusi laman sosial ini. Ianya berlarutan sehinggalah pelajar lewat ke kuliah dan ada juga yang tidak hadir ke kuliah. Sebagai pendidik anak-anak bangsa ini, saya amat risau generasi keluaran Universiti Bumiputera ini tersasar daripada misi dan visi yang dicetuskan oleh pihak pengurusan atasan. Di sini mungkin saya boleh mengajak rakan-rakan pensyarah bersama mengambil tahu sedikit sebanyak kehidupan pelajar-pelajar kita. Akhir kalam, semoga kita semua diberi rahmat oleh Nya untuk sentiasa menjadi yang lebih baik daripada semalam. Wallahua’alam. Salam Pencinta Ilmu (Erratul Shela Eshak) Page 3 My by: Asri Salleh Last Piece It has been a while since I last wrote for BizNewz Bulletin. This should be my last piece. I didn’t realize that I’ve left without saying good bye properly to our readers out there. I should have made our readers, at least, feel appreciated and that way, adored. Wait, I’d say that at the end of this piece. Not now. Not yet. Here’s the thing I’d like to write about. I came across some of our former staffers who’d moved to other campuses. They told me different things all the many. Couldn’t recall all. But one thing all those stories share in common is that, they all miss UiTM Dungun. It’s the culture of camaraderie here in the campus they miss so badly. It’s the passion for people. The warmth. The friendship of a teammate. At the very least, for me, here everyone seems to know everyone. And everyone seems to know you. After exchanging some simple smiles and handshakes, you just can’t feel alone, won’t feel awkward, and won’t ever feel you are a complete stranger - lost in translation of the deep exotic Terengganu dialect. When I first came here, the first thing I looked for was the football field. I found one. Then I searched for teammates. I found them. The next thing I know, we had been playing together for almost 4 great years. 4 fantastic seasons. 4 years of laughter, bumps, tackles, butt kicks, awful body odors, head collision head on. But, never mind all those. The most important thing I can’t help but realize is that they were all passionate about football. And always they will be. I know. I can tell. I played football with these guys who kept telling me things in Terengganu dialect, wanting me to execute certain movements, passing and playing so that we would score some classic and unforgettable goals. Then afterwards, written in gold, post-match score lines that would make the rival shot stoppers (especially) break down in tears. Mostly, during matches, I failed to understand what my teammates were honestly trying to tell me. And honestly, I failed to understand them. So, I guess that might be one of the Page 4 reasons why we lost 80% of our games. And I guess it might be one of the reasons why the rival shot stoppers never cried. They always laughed instead. I know why. Because I was the central defender. Mind you, when strikers do beat and get pass by the central defenders, especially the last man standing, that’s the end of the world for your shot stopper. All the time, I found myself to be the last man standing. Beaten. Helpless. Unlucky. Miserable. Yeah, thanks to me. But blaming me they never did. They know football is played by hearts. Not words. It is all about passion, my friend, passion. So we kept playing football the way we knew it. In all types of weathers. Under the hot sun, in the rain. But never when we could smell the lightning soon arriving. Anyways, nobody wanted to be the first to die by a master stroke of one flashy fiery ‘shock and awe’ lightning in UiTM Dungun. Would you like to be the first one? I heard stories about someone who survived the ‘arrow of heaven’ here in UiTM Dungun. They call him “man petir” or something. I never knew that man. But, I am glad he made it through. Forget football. I know many don’t know why on earth many men and women are crazy for the sport they call “the beautiful game”. Many would still fail to understand why there are “offside” in football. Okay, let’s move on. Let’s talk about life as a lecturer in UiTM Dungun. Here lecturers of UiTM Dungun are passionate about writing. For beginners, get one of your papers published in a journal, then you are already a star. I tried. But, never really felt that stardom was my destiny. But I won’t stop trying nevertheless. If you don’t write, you would have this strange feeling running crazy like a mad bull in your veins; it feels almost like you are left 100 light years behind. You simply feel you are faced with no great escape route but to write. With your back pushed to the wall, you have got to find yourself an ally, write a piece. And there Mr. Gopala will be. Never will he miss your first try. This is not a true lie. I was there. Mr. Gopala will be the sole witness of your rise to stardom. He wouldn’t mind because he himself already is a star. The management, despite the constraints in all aspects, will always try to make you feel comfortable to the best of their ability. Putting you at ease to say the very least is the least they will do. I might be overrating them, you would think, but trust your instinct. Listen to your heart. You have to give it a try. Heartbroken at first you could have been, but you must never let it stop you from being positive. Keep on writing and reach the star; and stay there as long as you want to. I know what I am talking about. I am not drunk. Never does. Really, this is not a true lie. I was there. Again. I think a lot about what drives people to write. I used to think they must have been born with the talent to write. Born with the ability to appreciate the power of words. To play and toy with them as they please. They are so good in it that they know how words can fire up the life in you. And in doing so, lighting up the flame of life in the others. They find solace in words. For the others. For themselves. But, it can’t be true in its entirety, can it? Practice makes perfect, right? That’s what teachers, coaches and parents tell us all the time. Now, I am saying the same to myself and you too. So what kind of practice, Mr. Asri? Well, they told me different things all the many. But like always, I fail to recall the many. But all those things share one thing in common – passion. Passion, my friend, passion. The passion to write is not necessarily innate. It is necessarily nurtured. Then, the passion to sit for hours and hours, to come up with words that would make the genetic make-up of your articles and essays. They might someday end up being the masterpiece of the century. You never know. So, my life, and sincerely yours too, here in UiTM Dungun are braced by passion - the running theme of this my very last piece. Passion in things you do. Be passionate about them. The next best thing that could ever happen to you, before you know it, you will find yourself laughing among and with the stars. Now is the time I shall say these words; “Good Bye, Friends”. For not being a wealthy, single, handsome and wild wild west young man (and I don’t blame God for this), there is only one thing I could leave you behind with; Passion, my friends, passion. *Mr. Asri Salleh is currently on study leave doing his PhD in UMS, Sabah. ON PURCHASING MOTOR INSURANCE POLICY Authors: Nabilah Abdul Shukur, Nur Hayati Abdul Rahman and Salwani Affandi In the event of a minor road accident, the first thing drivers tend to do is to get out of their cars and start playing the ‘blame game’ since they are fear of losing their no-claim discount (NCD). NCD is a ‘reward’ for the driver who has somehow managed to maintain an accident-free car. However, some people regards the term NCD as NCB, no-claim-bonus. Unfortunately,when it comes to claim, many drivers do not really understand about their motor insurance policy that they purchased. In this case, they started to blame the insurance company. In order to avoid this situation, the drivers should bear in mind on certain details that they should aware prior to apply for a motor insurance policy. The owner of a new car may not face any problems of insurance cover since it is included in the car prices at the time of purchase. However, the owner of a used car needs to know that the insurance cover of the previous owner is null and void. Even though the previous owner claimed that the car has a legal ownership, the new owner must re-check it at the Road Transport Department (RTD). Owners who enjoy tinkering with their car engines and modifying the power or performance need to disclose these information to the insurance company. Failure to provide material facts about the car (including previous accidents) may result to a refusal of any claims made to the insurance company. If this happens, the owner will be liable since he breached one of the insurance principles,Utmost Good Faith (UGF). Furthermore, the insured value or so-called sum insured is depends on the market value of a vehicle. Underinsurance or over-insurance can occur when this value is not determined properly. By definition, under-insurance happens when the value of sum insured is less than the market value while the over-insurance is just the opposite. Normally, the insurance company will only pay out based on under-insurance value. One of the reasons is to reduce the morale hazard among the drivers. (Note: morale hazard and moral hazard are two different things). In January 2005, premium payments have been modernised since the advent of the JPJ eINSURANS system. Nevertheless, during that time, most of the vehicle owners still preferred to pay the premium in a “traditional” way. For an illustration of a traditional method of payment, the premiums can be paid to agents representing the insurance company or directly to the company. Once the premium have been paid, the insurance company is required to issue the insurance policy within one month. In the case of a policy which has not been received within a month, the vehicle owners are advised to contact the insurance company. To be frank, the chances of you paying too much on vehicle insurance is there because you have to bear the cost for an agent’s commission. It is a waste of money, isn’t it? There is no reason in today’s technological age for anyone to pay too much for motor insurance. The Internet is an incredible tool that is available to most of the people. There is no longer physical cover notes and you can get all information about the policy details from the RTD online. The payment can be made through online banking, credit card or even cheque. As for our information, the premiums for the insurance will be reduced if no claim is made against the policy during the preceding 12 months. But NCD entitlements depend on the class of the vehicle and the number of years of continuous driving experience without any claims made against the policy.By doing eINSURANS, you can get 10% discount plus 25% for NCD entitlement on the 1st year. In total, you can get 35% discount rather than just 25% discount if you delegate that task to the insurance agent. At the same time, you can also adjust your coverage to carry more risk, i.e. take a higher excesses. So, why do we have to pay more since the choices and payment methods are so easy as one, two, three! Indirectly, the Internet can force insurance companies to be more competitive. They will have to offer more comprehensive packages at a lower rates and it benefits us, the vehicle owners. So, shop around, research all the discounts you qualify for, make the best choice and claim them when it necessary! Page 5 Oleh: Zaleha binti Khamis Sikap-sikap & Sebagai Seorang Pelabur Pelabur terdiri daripada manusia, yang kejadiannya mempunyai empat elemen iaitu jasmani, intelek, rohani dan emosi. Dalam keadaan pasaran saham yang tidak stabil dan sukar diramal, pelabur perlu bijak mengawal rohani dan emosi mereka. Jika tidak, dikhuatiri pelabur akan mengambil keputusan yang kurang tepat berkaitan dengan pelaburannya. Sebagai contoh, semasa krisis kewangan Asia pada tahun 1997/98, ramai pelabur mengambil keputusan tragis dengan membunuh diri sebagai satu cara ‘menamatkan’ kesengsaraan yang mereka alami akibat kegagalan dalam pelaburan di pasaran saham. Ini jelas membuktikan jika pelabur gagal mengawal emosi mereka, maka tindakan yang diambil akan lebih membawa kepada keburukan. Berikut disenaraikan empat sikap positif yang perlu diamalkan oleh setiap pelabur, dan juga empat sikap negatif yang perlu dihindari oleh mereka. Empat sikap positif 1 2 Berwaspada Pelabur yang bijak harus memiliki keupayaan ‘memerhati’ perubahan persekitaran. Ini bermaksud, selalulah peka dengan berita-berita yang boleh memberi kesan secara langsung atau tidak langsung kepada ekonomi negara mahupun global kerana pasaran saham amat sensitif dengan keadaan ekonomi semasa. Kejujuran Kejujuran merupakan satu elemen penting dalam kehidupan. Bersikap jujurlah dengan diri sendiri. Sebagai seorang Muslim, sewajarnya pelabur tahu bahawa mereka tidak boleh melabur dalam manamana pelaburan yang tidak diluluskan Page 6 oleh syariah. Pelabur juga disaran supaya jangan mengambil risiko yang tidak mampu ditanggung oleh diri sendiri. 3 Keberanian Diatas setiap keputusan yang diambil, pelabur mesti mempunyai keberanian menanggung akibatnya. Pelabur juga disyorkan memaafkan diri sendiri atas kesilapan pelaburan lalu dan jadikan ia pengalaman berguna untuk keputusan seterusnya. Sekali gagal bukan bererti gagal selama-lamanya. Sebab itu, jika takut gagal ataupun sebagai permulaan, pelabur digalakkan bermula dengan pelaburan yang risikonya rendah seperti melabur dalam unit amanah. Jika sudah mempunyai sedikit keyakinan dan pengetahuan, bolehlah meneruskan pembelian dengan bentuk-bentuk pelaburan yang lain pula (membentuk portfolio pelaburan). 4 Komitmen Kesediaan melakukan apa yang perlu dan betul bagi mencapai objektif yang telah ditetapkan juga penting. Pelabur dinasihatkan menilai semula semua pelaburan yang dibuat untuk memastikan objektif pelaburan tercapai. Pelabur juga digalakkan menimba ilmu mengenai pelaburan, bukan menyerahkan sematamata kepada agen pelaburan mereka. Jangan hanya mengharapkan pasaran akan berubah dengan sendirinya, pelabur juga kena berbuat sesuatu. Empat sikap negatif 1 Takut Setiap pelabur harus memahami kenyataan bahawa setiap pelaburan akan menghadapi risiko. Cuma tahap risikonya adalah berbeza. Jika pulangan yang diharapkan adalah lumayan, maka risikonya juga adalah besar. Ini kerana terdapat perhubungan positif antara pulangan dan risiko. Seorang pelabur yang bijak harus menjadikan kegagalan lepas sebagai pengajaran yang berguna, bukannya sebagai penamat segalagalanya. 2 Tamak Pelabur juga dinasihatkan supaya tidak mempunyai kemahuan yang berlebihan untuk memperolehi lebih banyak kekayaan dan kemewahan dengan cepat. Pelabur perlu faham bahawa tidak semua jenis pelaburan akan memberikan pulangan dalam masa yang singkat. Oleh itu, ketahulahi jenis pelaburan yang sesuai dengan objektif dan pelan pelaburan yang telah dirancang awal. 3 Keliru Tidak dapat berfikir dengan jelas atau tidak bertindak dengan rasional akan menjejaskan nilai pelaburan seseorang pelabur. Untuk itu, timbalah ilmu pengetahuan mengenai pelaburan atau bertanyalah kepada mereka yang berpengalaman seperti remisier atau wakil peniaga saham (dealer representative) sebelum mengambil keputusan melabur. 4 Terlebihyakin Pelabur tidak harus mempunyai sikap terlebihyakin iaitu merasakan diri mereka lebih pandai daripada orang lain. Pelabur yang bersikap begini lebih berpotensi untuk melabur dengan aktif tetapi kos pelaburan juga tinggi yang mana boleh mengatasi pulangan yang diperolehi.Akhirnya untung yang diharap tetapi berakhir dengan kerugian. Sememangnya perubahan dalam pasaran saham sukar dijangka, tetapi sekurang-kurangnya, dengan mengawal diri sendiri, adalah jalan yang terbaik. Seperti kata-kata berikut: “A person with a good self-discipline but a poor trading method will outperform a person with poor self-discipline but the best trading method currently available .” Larry Levine. Overcome by fear & regret + Unable to face facts Confidence without complecence + + + Capitalizing on success factors Not recognising mistakes = FAILURE Careful without being aggresive / taking excessive risks = SUCCESS (Dipetik dari: www.min.com.my) Rujukan: Gary S. (1998). Getting Started in Investing. Retreived from http://finance.yahoo.com/ education Gitman, L. J. and Jeohnk, M. D. (2008). Fundamentals of Investing. Boston: Pearson Addison Wesley Publication. How to handle success and failure when investing. Retreived from http: www.min.com.my Investing Classroom - Overconfidence. Retrieved from http://news.morningstar.com/classroom2/ course.asp Larry Levine. A Secrets To: Emotions Free Trading. Retrieved from http://www. bigmiketrading.com/ attachments Mohd Nazri Khan Adam. (2006). Trading Psychology and Money Management. Module presented at SIDC-CPE Accredited Course, Kuala Lumpur. Page 7 HRM by: Sakinah Mat Zin and Noorazlina Ahmad FROM A MOTIVATIONAL PERSPECTIVE From a motivational perpective, people will be motivated to execute at a higher level when given a chance to do challenging, pleasant work and would put their fullest abilities to perform such enjoyable work. Challenging jobs which require skills and abilities would promise intrinsic benefits to the workers (Appelbaum et al., 2000). Human Resource Management (HRM) is actually designed to provide jobs that are more satisfying and involve employees motivation. It views humans as being motivated by an intricate set of interrelated factors, such as money, need for affiliation, and desire for meaningful work. Therefore, managers must make an effort to formulate the job to, for instance, make it more varied, autonomous, or allow decentralization and trust (Mabey & Salaman, 1995). In instilling motivation, employers must be able to utilise the workforce’s resources efficiently, assist employees in the achievement of organizational and individual goals, and encourage workers to participate in decision making (Porter et al., 2003). Motivation was a vital contemplation in the Maslow’s Hierarchy of Needs, Alderfer’s ERG theory, and McClelland’s Learned Needs theories. Nevertheless, the understanding of motivation’s specific importance in the workplace was highlighted by Frederick Herzberg who studied and practised clinical psychology in Pittsburgh, where he researched the work-related motivations of thousands of employees. Herzberg’s Motivation-Hygiene Theory underlines the factors that involve job content (motivation factors) tend to motivate if they are present - such as achievement, advancement, recognition and responsibility. While, factors that involve job context (hygiene factors) can demotivate if they are not present - such as supervision, physical working conditions, company policy, salary, managerial style, and relations with work colleagues (Porter et al 2003). HR manager adopts the concept of motivation factors when he or she makes work more rewarding or satisfying by adding more meaningful tasks to an employee’s job as to comply with the high motivational needs of employees (selffulfillment and self-esteem), while reaching long-term job satisfaction and performance goals (Herzberg, 1968). The thought of hygiene factors could also work well in HRM when the manager gives attention to the discontentment of the employees because of routine or boredom. He or she may strive to attain a motivational atmosphere, for instance, by initiating multi-tasking or transforming the conditions to the betterment (Mabey and Salaman 1995). Motivation can be viewed as the process of agitation, orientating and maintaining of the human behavior toward specific goals, based on three elements: need, action and compensation. For the management of the company it is of great importance to be able to recognize motivational profile of their employees. Work productivity is directly related on employees’ degree of motivation. Managers must realize the needs and the motives of their employees and learn how to fulfill them and consequently achieve maximal level of employees’ motivation. Employees’ satisfaction is the only Page 8 way for facilitating high level of productivity and employees creativity at long range, thus lead to employees’ retention. Retaining and attracting existed employees cost less than acquiring new talents as organizations have already known their employees and what they want. Employers attempt to keep their workers from leaving or going to work for other companies because of the great expenses related to recruiting and retraining new employees. In doing so, they have to focus on creating a proper surroundings in which employees, having favourable perceptions of workplace practices, can extend to the fullest potential. Failure to offer such an atmosphere would theoretically result in employee disappointment and could lead to poor performance, low job satisfaction, and increased withdrawal from the organization. Employees with strong organisational commitment and motivation would have lower turnover or intention to leave (Porter & Steers 1973, Allen & Meyer 1990). Accordingly, companies have to develop sustainable HRM practice to motivate employees to learn and to improve their competitive advantages. Until recently, loyalty was the cornerstone of that relationship. The loss of talented employees may be very detrimental to the company’s future success. Outstanding employees may leave an organization because they become dissatisfied, under paid or unmotivated. If an employee lacks skills, appropriate training can be employed. If there is an environmental problem, altering the environment to promote higher performance is the key. However, if motivation is the problem, the solution is more complex and more challenging. For motivational problems, the best source of information is the employee himself/herself. Employees must be asked on a regular basis what sparks and sustains their desire to work. Their responses may lead the employer to redesign jobs, increase pay, change the working environment, or give more credit for the work done. Reference Allen, N.J., & Meyer, J.P. (1990) “The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organisation” in Journal of Occupational Psychology 63(1), pp. 1–18 Appelbaum, E., Bailey, T., Berg, P. and Kalleberg, A. (2000) “Manufacturing Advantage: Why High-Performance Systems Pay Off” Ithaca, NY: ILR Press. In Boxall and Purcell (2003), Strategy and Human Resource Management. Palgrave Macmillan Herzberg, F. (1968) “One More Time: How Do You Motivate Employees?”, Harvard Business Review, vol. 46, iss. 1, pp. 53–62 Mabey C, Salaman G, (1995) “Strategic Human Resource Management” Blackwell Porter L.W, Bigley G.A, Steers R.M, (2003) “Motivation and Work Behavior” Seventh Edition, McGraw-Hill Porter, L.W., & Steers, R.M. (1973) “Organisational, Work and Personal Factors in Employee Turnover and Absenteeism” Psychological Bulletin, 80(2), pp. 151–176 The New Epidemic: Braggarts (Braggart: A person who boasts about their achievements or possessions) by: Nurul Ulfa Abdul Aziz, Nur Hazwani Mohamad Roseli and Yau’mee Hayati Hj Mohamed Yusof Braggarts are a new epidemic that has evolved tremendously where Internet has become the main tool for spreading and encouraging our bragging affectation effectively and frequently. The main reason why people use the Internet is to be connected at all time with their families, friends and co-worker despite the differences location and the busy schedule that we committed in life. Internet along with social media sites has made the process of being connected easy and quick. These social media like Tweeter, Facebook and Friendster enable us to update information about ourselves not just daily but by second. Detail information including the picture and video of a scene could be shared and spread effortlessly. Facebook status updates like: My husband is so romantic. Thank You Love for the best gift ever ;) My eldest son won a gold medal. Way to go just like me in my school years. Like Father like Son ;p Yahoo! got my bonus... Now is the time to do shopping…Gucci here I come… For those who visit Facebook regularly and are benign reader, these statuses are just the typical status updates, but my friends, this could be bragging. We are so accustomed to this behaviour and without noticing that at times it is bragging and could turn people especially our families and friends off. This bragging has become out of control and starting to be an epidemic in the society. Obviously boasting about oneself is not a new norm. This custom existed before the social media has been created. Commonly, neighbours competing with neighbours while friends and families comparing each other achievement and material earning. Those who earn better and seem more successful will brag and show their achievement. When other advised them to not brag too much the reaction will be that other people are jealous with their success. Hence, the existence of social media has made this behaviour worsen with ease as we can bombast to our families and friends daily. We have become so familiar with this norm we feel that sharing every detail of “good news” is not bragging. In denial we say that it is not harmful but in reality it can damage our relationship with others because people will be irritated with too much detail of information about our “success”. Why do we keep up with this behaviour? According to a study that is been conducted by Harvard University neuroscientist, the reward areas of our brains, which is the same area that respond to “primary rewards” such as food and sex, are activated when we talk about ourselves. Based on the study, we spend between 30% to 40% of our conversation time talking about our life (Bernstein, 2012). Personally, we feel that posting status updates are not wrong, sharing “good news” is one way of conveying our gratitude. But there must be boundaries and limitations in sharing all these updates. In Islam every word and every action that we do must be done for a good intention. We must distinguish between sharing positive information that other wants to know and news that is flat out crowing. Bragging involves comparing whether stated or implied. According to Zaharuddin Abd Rahman (2012), the tip for knowing the status that you are updating is good and matured is by evaluating whether the status is worth been read by thousand of people including the Islamic scholar, rulers, youth and the society as a whole. If you feel ashamed, fear and have any negative feelings than it means that the status is of less benefit. Fadhlina Sidek (2012) who is an NGO activist and Shariah Law practitioner also reminded that as an educated and well trained muslimah, we do not have to be too excessive with romanticism status, talking about how sweet and adorable our husband and children are, discussing about our daily activity and also showing how good we cooked dishes. Instead, she recommended us to talk about building a better ummah and the obstacles that our ummah and Islam are facing as we are the mother to not just ordinary people, the school prefect or the student leader but we gave birth to the leaders of Islam, the caliphate. Let’s prod our memory again, in Islam we are been asked to be cautious and avoid ourselves from being “ujub”, proud about ourselves. Zaharuddin Abd Rahman (2012) an Islamic scholar in Malaysia has shared his concern on this issues in his facebook status: “Do not be ‘ujub’ proud about yourself, because this feeling will reveal your weakness to others and the weakness will remain invisible to you. Thus, when you are excited exposing your “greatness” people will be revolted towards you. O Allah protects us all from being ujub.” Another reminisces by Zaharuddin Abd Rahman (2012): “Women love to be praised because of their beauty Page 9 and splendour while man love showing their success and achievement, both are being tested by Allah. Therefore be aware and set limitations in publishing picture and status about self beauty and achievement. This is the basic ingredient for Satan in putting and creating the riya’ and ujub feeling in our heart. A reminder to myself and all.” In a nutshell, we must be aware and always remind ourselves the use of social media. It is the platform to be connected with our families, friends and coworkers. Be careful and use it wisely, and let us be more responsible and matured with every words, picture and video that we share. Spreading good news to our families and friends is not wrong but updating too much detail information about the great things that happened can create unwanted feeling in our relationship with others. References: Berstein, E. (2012, August 14). Are We All Braggarts Now?. The Wall Street Journal. Retrieved from http:// online.wsj.com/article/SB100008723963904441847045 77587091630924000.html Hasrizal Abdul Jami. (2009, September 14) Antara Pro dan Kontra Facebook, Message Posted to http:// saifulislam.com/?p=6714 Zaharuddin Abd Rahman. (2010, May 4). Dosa-Dosa & Facebook. Message Posted to http://zaharuddin.net/ senarai-lengkap-artikel/3/930-dosa-dosa-a-facebook. html Fadhlinasidek.sidek (2012, July 10) In facebook {Personal Page]. Retrieved October, 1, 2012 From https://www.facebook.com/#!/fadhlinasidek.sidek/ posts/4173437569891 Zaharuddinnet. (2012, April 3). In facebook [Fan Page]. Retrieved October, 1, 2012. Fromhttps://www. facebook.com/#!/permalink.php?story_fbid=10150622 754911576&id=226669856575 Patrons YBhg. Assoc. Prof. Dr. Abdol Samad Nawi Assoc. Prof. Dr. Baharom Abdul Rahman Assoc. Prof. Dr. Mazidah Puteh Advisors Dr. Siti Haryati Shaikh Ali Fathiyah Ismail Siti Fatimah Mardiah Hamzah Chief Editor Azyanee Luqman Editors Sakinah Mat Zin Wan Maziah Wan Ab. Razak Nurmuslimah Kamilah Abdullah A’tiqah Rashidah Abu Samah Nurul Syuhada Baharuddin Suhaily Maizan Abdul Manaf Nur Hazwani Mohamad Roseli Erratul Shela Eshak Marha Abdol Ghapar Hanani Ahmad Fuad Nur Hayati Abd Rahman Tismazammi Mustafa Columnist Asri Salleh Layout & Graphics Abdul Rani Jusoh All articles should be sent to: [email protected] Zaharuddinnet. (2012, Januari 6). In facebook [Fan Page]. Retrieved October, 1, 2012. From https://www. facebook.com/permalink.php?story_fbid=10150449882 506576&id=226669856575 Zaharuddinnet. (2011, december 16). In facebook [Fan Page]. Retrieved October, 1, 2012. From https://www. facebook.com/#!/permalink.php?story_fbid=10150413 679476576&id=226669856575 Oxford Dictionaries. (n.d) Braggart. Retrieved from http://oxforddictionaries.com/definition/english/ braggart?q=braggarts Page 10