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"TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Lal Bahadur Shastri National Academy of Administration [LBSNAA] Mussoorie - 248 179 (Uttarakhand) Government of India Ministry of Personnel, Public Grievances and Pensions (Department of Personnel & Training) Tender Notice No. D-19016/1/2015-E&C Dated 03/06/2015 NON-TRANSFERABLE BID DOCUMENT FOR " TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUJPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Sealed tenders super scribed 11 TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE 11 are invited by the undersigned for selecting a vendor for the year 201516, which will be extendable up to three years based on satisfactory delivery of AMC services in Audio Video equipments, IP-PBX and Photocopy Machines for the lecture halls, Conference halls Auditorium and offices of LBSNAA. It is however clarified that both the numbers and specifications of all equipments are indicative and likely to either decrease or increase slightly, depending on the perceived needs of LBSNAA. 2. Earnest Money Deposit: Rs. 50,000/- (Rupees Fifty thousand only} 3. Tender schedule containing the specifications with detailed conditions may be obtained from the E&C Secti9n, LBSNAA, Mussoorie, District Dehradun, Uttarakhand- PIN 248179 or can be downloaded free of cost from the website of LBSNAA at URL http://www.lbsnaa.gov.in/tenders. 4. Key Events/ Dates : Date, Time & Place of the Pre-Bid Conference l Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders 19/06/2015 from 3:00PM to 5:00 PM in the room No. 409 Dhruvshila Conference Hall, LBSNAA, Mussoorie Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 5. All Queries to be addressed to : Deputy Director, lncharge E&C Section Lal Bahadur Shastri National Academy of Administration (Government of lndia)-248179 Mussoorie-248 179 (Uttarakhand) India Phone: (0135) 2222306 FAX: (0135) 2632350 6. Index of Documents: 6.1. Section A · Bid System and Instructions for submission of Tender 6.2. Section B General Terms and Conditions 6.3 Section C Legal Requirements 6.4. Section D Service Level Agreement 6.5. Section E Ust of Audio Video equipment's, IP-PBX and Photocopy Machines working in the LBSNAA. 6.6. List of Forms This to be submitted by the bidder is given in Annexure -I to Annexure X. A checklist reproduced below gives details of forms and location in envelopes: Document Form Name Envelope Tender Document Tender Document duly stamped and signed as a proof of Main having read and acceptance of all terms and conditions Annexure -I Checklist of documents to be submitted by the Bidder Main Annexure -II BID DECLARATION LETIER Main Annexure -Ill LETIER OF AUTHORISATION FOR ATIENDING BID OPENING Main Annexure -IV Technical bid (Pre qualification !;rid) Annexure-V BID SECURITY FORM Annexure -VI Technical Evaluation Criteria Annexure -VII SECURITY MONEY DEPOSIT FORM Annexure-Vlll SCHEDULE OF REQUIREMENTS Annexure-IX FINANCIAL BID BY TENDERER Financial Bid Annexure-X Deed of Agreement T~ica / 'id . i . Technical Bid Technical Bid Technical Bid .- Financial Bid Financial Bid _,....._ ~ 2 Ph: 0135-2222306 Web: www.lbsnaa.gav.in/tenders .H. Khan Deputy Director Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP~PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Section 'A' Bid System and Instructions for Submission of Tender Al. Bids are invited in two Bid systems i.e. (1) Technical and (2) Financial. These shall be sealed separately and these two will be enclosed in a separate single sealed envelope (Main envelope). A2. Main Envelope: Main Envelope will contain the . , i) ii) Tender Document, Annexure-1, Annexure-11, Annexure-111 and Technical Bid Envelope No. 1-Bid security/EMO, Technical Bid Annexure IV, V, VI and. X and; Financial Bid Envelope No. 2-Financial Bid Annexure VII, VIII, IX. iii) It shall be' sealed and will be submitted to LBSNAA as a Bid. Each envelope should have the following written thereon: 1. Tender Notice No. "D-19016/1/2015-E&C'' 2. Last date for submission of Bid: 02.07.2015 (1500 hrs.) 3. TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IPPBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE TheTender a) · The original tender document must be duly signed and stamped by the authorized signatory on each page. b), The bidder shall indicate the prices as mentioned in ANNEXURE-X. c) The rate must be stated in words and figures. If there is discrepancy between the price quoted in word and figures, the price quoted in words would be treated as final. d) The price quoted by the tenderer should be firm and applicable taxes such as service tax, VAT tax should be mentioned separately. The applicable taxes should be· on actual basis as . per government norms. e) No tenderer shall be allowed to revise its price quot~d in the Financial Bid. A3 . Envelope No.1 (Technical Bid- Prequalification}: The technical bid shall not have the price portion but must include all the required '\,information in Annexure IV, V, VI and X . It shall contain the bid security/ EMO. Department will open these bids as per schedule, Technical . evaluation of the bid will be done internally by Technical Committee of LBSNAA. Technically eligible bidders obtaining 60 marks or more in the technical evaluation process will be called · , for financial bid opening as per the scheduled date and time. Financial bids of only those bidders who are technically qualified will be openep. ' A4. Enve.l ope No.2 (Financial Bid):- It should contain all the information in Annexure VII, VIII and IX. Price should not be indicated in any of the documents except in Envelop 2. Indication of price bid anywhere else will render the bid. disqualified. AS: All the sealed Envelops thus prepared should also indicate clearly the name and address of the bidder to enable the bid to be returned if required. A6. Contents of all the inner envelops must be tied I bound securely. A7. All pages of the bid including Brochures' are to be numbered as page---( current page) of--- 3 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIOVIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAl\llPUS, MUSSOORIE" (total pages). The numbering should be done continuously for the whole bid and not section wise. A8. The vendor must bear all the costs associated with the preparation and submission of the bid and purchaser will in no case be responsible or liable for those costs, regardless of the conduct or the outcome of the tendering process. A9 . All bids in sealed format only will be accepted. AlO. Bid to be addressed to The Director, Lal Bahadur Shastri National Academy of Administration, Room No. 107, C.R.U., Level-1, Gyanshila Building, LBSNAA. Mussoorie248179 (UTTARAKHAND) and must reach on or before 02.07.2015 by 1500 hrs. Bids should be hand delivered or may be sent by post at the aforementioned address on or before the above mentioned date and time. If the date on which the tender is opened for acceptance is declared to be a holiday, the tenders shall be deemed to remain open for acceptance till the ·appointed time on the next working day. All. In case of any doubt related to tender document, bidders are requested t o attend pre-bid conference on 19/06/2015 from 03:00 PM to 05:00 PM in the Room no. 409, Dhruvshila Conference Hall, LBSNAA, Mussoorie. (l (M.H. Khan) Deputy Director 4 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] ''TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Section 'B' General Terms and Conditions B-0 : Project Profile Lal Bahadur Shastri National Academy of Administration (LBSNAA), Mussoorie is an institute of the Central Government under the Department of Personnel & Training, Ministry of Personnel, PG & Pensions. It is situated at Mussoorie, District Dehradun and undertakes the training of the IAS Officers and Probationers of the All India and Central Services selected through the UPSC. LBSNAA is looking for a service provider for AMC services for the year 2015-16 for the Audio & Video, IP-PBX and Photocopy Machines, indicative list mentioned at section "E". B-1: General Responsibilities of the Bidder: The bidder should indicate with proposed strategies of the service at LBSNAA in addition to those listed below: 1. The bidder shall provide the AMC services as per SLA (Section 'D') of the Tender. 2. The Complaints will be informed telephonically as well as through e-mail by the Academy to the. Vendor or their authorized representatives. The selected firm shall be maintaining repairing record and the same will be submitted to Academy bi- monthly with detail of parts changed/ repaired, and other works done. Machine-wise history for each machine should also be generated and maintained. 3. The selected firm shall depute a person from the top management for a day in every quarter for review meeting with LBSNAA Management for reviewing the quality of AMC services and technical issues. For non arrival of the representative in every quarter a penalty of Rs.5000/shall be levied. 4. The selected firm shall have to provide scheduled ·preventive maintenance once in three months for all the components, or corrective a~cl remedial maintenance services to set right the malfunctioning of the system. This includes replacement of serviceable parts, unserviceable parts, Consumable parts anti non-consumable parts if required. The parts replaced will either be a new part or equivalent in performance to new parts. Whether a defective item or component is to be replaced or repaired shall be at the sole discretion of the selected firm. In the case of a part, the defective part removed from the system will become the property of the selected firm. Servicing of all Consumable/non-consumable parts will be done by the vendor. Consumable par('s will be the parts defined consumable by the OEM of the equipment. The consumable parts will be provided by the Academy as per the OEM norms. 5. The AMC rates mentioned in this contract for the year 2015-16 will be valid for three years period from the date of agreement. This contract will be for a period of one year which may be renewed for a further period of one year at a time and maximum for three years, provided LBSNAA is satisfied with the services of selected service pr vider. The rates are to be submitted in Financial Bid (Annexure-IX). LBSNAA will have right terminate the 5 Ph : 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: eandc.lbsnaa@nic:.in "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" contract at any time by giving one months' notice in writing if services are not found satisfactory. 6. B-2 : 1. New equipments purchased by LBSNAA will be included in AMC with no additional charges as soon as the warranty expires or after the expiry of the common date of warranty, if the equipment is purchased in lots over a period. This will be done through Addendum signed by LBSNAA and service provider. Earnest Money Deposit Earnest money in the form of Demand Draft/FDR/Banker's Cheque or Bank Guarantee valid for 210 days for Rs 50,000/- (Rupees Fifty thousand only) from any Nationalized/Scheduled Bank drawn in favour of Director, Lal Bahadur Shastri National academy of Administration, Mussoorie has to be submitted along with the bid. 2. Tender not accompanied with prescribed earnest money deposit will be rejected summarily. 3. The EMO of the unsuccessful vendors shall be refunded after final acceptance of the tender and within reasonable time after opening of the tender. The EMO will carry no interest. 4. After the award of tender to successful vendor the EMO of the successful vendor will be refunded on submission of Performance Bank uuarantee equivalent to 8% of the annual contract value. 5. The EMO will be forfeited if the successful vendor withdraws his offer or any clause of his offer/tender, if such withdrawal adversely affects the interests of LBSNAA. B-3: Eligibility Criteria of the Vendor (Pre-Qualification) The following are compulsory cond itions that have to be satisfied failing which the offer will not be considered. Papers will have to be supplied with the tender in proof thereof. 1. The bidder must have country wide infrastructure support in the form of direct service centers or franchisees in at least 3 (Three) States/UTs. The bidders must enclose details of their infrastructure with reference to locations, availability of inventory of spares etc. 2. The Registration number of the firm along· with the CST/TIN/TAN No. allotted by the Sales Tax Authorities, as well as PAN num ber of the. firm allotted by the Income Tax authorities should be submitted, failing which vendor's oid would become invalid and same shall be rejected. ~ 3. The bidder should be a Ltd./Pvt. Ltd. Company (Public) registered with Service tax department of the Government. Enclose attested copy of the valid Registration No. 4. The bidder should be ISO Certified Company for Quality Management System. 5. Availability of at least ten (10) well trained Audio/Video/ IP-PBX/Photocopy Machine Engineers on the roll of Company. They must be qualified with Diploma/IT! in Electronics and Communication Engineering. 6. (a) The bidder have to submit at least 2 (Two) References from customer bases where 10 or more Lecture halls/Conference halls and 1 or more Auditoriums are presently on AMC of AV equipments & Electronic Stage lights with the firm. (b) The bidder have to submit at least l(one) Reference from customer base where IP-PBX exchange with 100 or more IP extension~ is presently on AMC with the firm. 6 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" (c) The bidder have to submit at least 2 (two) Reference from customer base where photocopy machines/MFDs are presently on AMC with the firm. The Satisfactory Service certificate from the above clients should be submitted by the bidder. 7. (a) The bidder should have as a client the specified Govt/PSU/other specified institutions in India where 5 or more Lecture halls/Conference halls and 1 or more Auditoriums are presently on AMC of AV equipments and Electronic stage lights with the firm . (b) The bidder should have as a client the specified Govt/PSU/other specified institutions in India where IP-PBX exchange with 100 or more IP extensions is presently on AMC with the firm . (c) The bidder should have as a client the specified Govt/PSU/other specified institutions in India where photocopy machines/MFDs are presently on AMC with the firm. The Satisfactory Service certificate from the above clients should be submitted by the bidder. 8. The service- support infrastructure/ Repair lab should be available in nearest area such as Dehradun/Delhi/NCR/Chandigarh/Lucknow /400 Km by road distance from Mussoorie. · 9. The bidder has to submit the proof of being in business for last 5 years in AMC. 10. The vendor has to commit a service level agreement to provide the services as per terms and conditions in para 'B-1' point No. 1 of Section 'B'. 11. Vendor should have minimum yearly turn-over of Rupees 10 Crores in AMC Business in each of last three financial years 11-12, 12-13 and 13-14. B-4: Bid Selection Critaria Stage 1: LBSNAA will open all the Bids on the date, time and the place specified in the Tender document. Ihe bid (MAIN ENVELOPE AND ENVELOPE 1- conta ining Technical BidPrequalification) will be opened in the presence of bidders' representatives, who choose to attend the same. The bidder or bidders' representatives present there, shall sign a register evidencing their attendance. In the event of date of opening of the tender being declared as closed holiday for Central Government offices, the bids will be opened on the following day at the same time. Envelope 2 (Finan cial Bids) will.not be opened at this stage. Stage 2: Technical bids of Bidders wh()li. satisfy Pre-Qualification criteria will only be considered. A bidder should secure mandatorily minimum 60% marks (i.e. 60 marks out of total 100 marks as per criteria given in stage 3 below) in Technical Evaluation in order to be a qualified bidder for being eligible for Technical weightage and subsequently for opening of Financial bids. Stage 3: The Technical bid evaluation shall be done based on the following criteria. During the technical evaluation stage each bidder shall be assigned marks out of total 100 marks, as per the criteria specified below: 1. 7 Quality/satisfactory report from the valuable customers where AMC is currently running . Ph : 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 1.1 2 References from customer bases where 10 or more Lecture halls/ Conference halls and 1 or more Auditoriums are presently on AMC of AV equipments & Electronic Stage lights with the firm . 1 Reference from customer base where IP-PBX exchange with 100 or more IP extensions is presently on AMC with the firm. 08 Marks '" 2 References from customer bases where photocopy machines/MFDs are presently on AMC with the firm. 1.2 10 Marks 3 Reference from customer base for AV equipments of similar nature with the firm. 2 Reference from customer base for IP"PBX exchange of similar nature with the firm . 3 Reference from customer base for Photocopy Machines/MFDs of similar nature with the firm. 1.3 4 Reference from customer base for AV equipments of similar nature with the firm. 15 Marks 3 Reference from customer base for IP-PBX exchange of similar nature with the firm . 4 Reference from customer base for Photocopy Machines/MFDs of similar nature with the firm: 2. 2.1 Experience in providing AMC of Sector/PS Us/universities/Institutions. similar nature in Government 1 Reference from Govt./PSUs/other specified institutions where 5 or more Lecture halls/ Conference halls and 1 Auditoriums are presently on AMC of AV equipments & Electronic Stage lights with the firm . 08 Marks 1 Reference from Govt./PSUs /other specified institutions where IP-PBX exchange with 100 or more IP extensions is presently on AMC with the firm. 1 Reference from Govt./PSUs /other specified machines/MFDs are presently on ·AMC with the firm . 2.2 institutions where photocopy 2 Reference from Govt./PSUs /other specified institutions for AV equipments of similar nature with t he firm. 15 Marks 2 Reference from Govt./PSUs /other specified institutions for IP-PBX exchange of similar nature with the firm . 2 Reference from Govt./PSUs /other specified institutions for Photocopy Machines/MFDs of similar nature w ith the firm. Over all technical staff strength. of man power with Company on 31 5t March, 3. 't2015. 3.1 Less than 100 Nos. O Marks 3.2 100 to 300 Nos. 10 Marks 3.2 More than 300 Nos. . 15 Marks 4. Country wide infrastructure support in the form of direct service centers or franchisees in States/UTs. The bidders must enclose details of their infrastructure with reference to locations, ava ilability of inventory of spares etc. 4.1 4.2 8 3 States/UTs 4 and above States/UTs Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders 06 Marks 10 Marks Fax:0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 5. Annual Turn-over of Company in AMC Business in last three financial years. 5.1 Equal to 10 Crore 05 Marks - 5.2 10 Crore to 20 Crore 5.3 More than 20 Crore 6. Dedicate repair lab I Service Centre in Dehradun /Chandigarh I Delhi/NCR /Lucknow/400 Km by road distance from Mussoorie. 6.1 Availability of repair lab/service centres any 3 of above locations. 6.2 Availability of repair lab/service centres any 2 of above locations. 6.3 Availability of repair lab/service centre any 1 of above locations 7. Service support understanding with the OEM or their authorized service provider for equipments 7.1 Understanding with proof from Barco, Christie, Avaya, Bose, Electrovoice, DIS 20 Marks 7.2 Understanding with proof from any 5 of them 15 Marks 7.3 Understanding with proof from any 3 of them 05 Marks 7.4 Understanding with proof from none of them 0 Marks 10 Marks 15 Marks 10 Marks 06 Marks 03 Marks Stage 4: Only the financial bid of the technically qualified bidders will be opened on the date and time fixed by LBSNAA, Mussoorie which will be informed in writing. The financial bid of those bidders disqualified at technical stage shall not be opened. B-5 : Bid Criteria & Award of Contract 1. LBSNAA will award the Contract to the successful Bidder whose bid has been determined to be substantially responsive and has been ~etermined as the best evaluated bid provided further that the Bidder is determined to be qualified to perform the Contract satisfactorily. The evaluation will be for the- total bid value of all the category and not for individual category in the details gwen in Schedule of Requirement in Annexure-Vlll. The total bid value will be as calculated on the basis of the rate quoted for AMC. 2. The contract shall be awarded to the bidder with the Lowest quoting vendor (LQ-1) from the panel on the basis of lowest financial bid of the system with all components. B-6 : Implementation Plan 1. From the date of formal engagement, one week before an advance team of three to four experts will be deputed to LBSNAA for handling over the project. 2. 9 In case of intermittent failures and repetitive problems due to improper diagnosis or repair, the system will be treated as continuously down and penalty will be imposed as per SLA terms and conditions mentioned in Section D. Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 3. In case any of the underground AV cable/network is failure by any reason, the repair work has to be undertaken by the bidder in coordination with the CPWD electrical wing. 4. The manpower placed for servicing/handling equipment's will ensu.re that installed · equipment's should be properly switched OFF/Shut down. 5. B-7: Physical damage during the servicing/mishandling of any equipment by the vendor's engineer will be the responsibility of bidder to right up the same. Depositing The Tender 1. Bid must be received by LBSNAA at the address specified in Section 'A' not later than 1500 hrs on 02/07 /2015 as specified in Tender document. In the event of the specified date for the submission of bids being declared holiday for the purchaser, the bids will be received up to the appointed time on the next working day. 2. B-8 : Late tender: Any tender received after the stipulated date and time of submission as mentioned in the tender notice, will not be considered. Notification of Award Prior to the expiration of the period of bids validity, LBSNAA will notify the successful Bidder in writing by letter, email or by FAX, to be confirmed in writing by speed post or hand delivered letter, that its bid has been accepted. The notification of Acceptance will constitute the formation of the Contract. B-9 : Signing of Contract Upon the receipt of the notification of award by the su.ccessful bidder, the successful bidder shall fill the Deed of Agreement in accordance with Form of Agreement included in the Bid · Documents at ANNEXURE-X and submit the same to the Administrative Officer within 10 days of the date of receipt of notification of award. The Administrative Officer shall return the draft duly approved within 10 days from the receipt of the draft and the successful bidder shall get the same engrossed, have the correct amount to stamp duly adjudicated by Superintendent of Stamps and thereafter return the same duly signed and executed on behalf of the successful bidder, all at his own ~ost within two weeks from the receipt of the approved draft. B-10: Payment Terms The Successful Vendor will furnish security money in favour of the Director, LBSNAA for an amount of 8% of the annual contract value which will be valid from the date of Purchase order/Contract to sixty days beyond the date of.. completion of all contractual obligations. Security money will be in shape of an Account Payee Demand Draft/ Fixed Deposit Receipt from a Commercial bank/ Bank Guarantee from a Commercial bank in the Security Money Deposit Form (as per Format given as Annexure-Vll). The successful vendor will submit the said Security deposit with-in 2-3 weeks from the date of Purchase order/Contract, 1. AMC charges shall be invoiced by the firm on quarterly basis and payment will be done on quarterly basis on satisfactory provisioning of services during that quarter. 2. 10 A pre-receipted bill shall be submitted in triplicate in the name of "Lal Bahadur Shastri Ph : 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] ''TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" National Academy of Administration, Mussoorie". All payment shall be made in Indian Rupees as per following schedule. 3. The work shall be executed as per the direction and to the satisfaction of the LBSNAA. 4. In case the services are not found satisfactory, the LBSNAA shall have the right either to reject the Contract or deduct part payment from the bill or from the security money. 5. The LBSNAA decision as regards the rejection shall be final and binding on the Contractor. B-11 : Corrupt or Fraudulent Practices a) Vendors shall observe the highest standard of ethics during the period of contract. b) LBSNAA will reject a proposal for award if it determines that the Bidder recommended for award has attended or engaged in corrupt or fraudulent practices in competing for the contract in question. B-12 : Price Validity and Scope 1. Bids should be valid for a minimum period of 120 days from the date of opening of the tender. However, the rates offered should be valid for 36 months from the date of agreement. 2. Prices quoted should be exclusive of all taxes and duties applicable. All applicable taxes and duties will be payable as per applicable rates pertaining to the period of payment. 3. The rates should be quoted by the bidders in Indian Currency and payment shall be made to successful bidders in Indian currency only. B-13 : Address, Notices and Communications on behalf of the LBSNAA a) For all purposes of the contract, including arbitration there under, t.he address of the Contractor mentioned in the tender shall be the address to wh ich all communications addressed to the Contractor shal l be sent, unless the Contractor has notified a change by a· separate letter containing no other co.mmunication and sent by registered post, acknowledgement due. The Contractor shall be solely responsible for the consequences of any omission to notify a change of address in the manner aforesaid . b) Any communication or notice on behalf of the LBSNAA in relation to the contract may be issued to the contractor by the Director or any other officer authorized by him on his behalf and all such communications and notices may be served to the Contractor either by Registered Post or speed post or by ordinar),' post or by hand delivery or by telephone at the option of such officer. B-14: Vendor Management Services LBSNAA has already procured certain Audio & Video equipments which has been installed I commissioned and is under warranty I maintenance with the original vendor. The date of warranty is mentioned in the last column of Section 'F'. As soon as the warranty of those equipments expires, the same will be included in AMC with no 11 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email : [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" additional cost. The AMC Vendor will coordinate I liaise with the other vendors I OEMs to resolve any uptime I maintenance issues that may arise so that the total system is kept operational. The AMC service provider has also to coordinate with all other AV equipment/IP-PBX/Photocopy machines sup.plier and service providers of LBSNAA for or must also proper functioning and smooth operation of the service. The AMC v ensure proper execution of contract as per contract terms during AM peri x.::: Deputy Director 12 Ph: 0135-2222306 Web: www.lbsnaa.gav.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Section 'C' Legal Requirements (Contract) C-1 : Force Majeure Clause 1. If at any time, during the continuance of this Contract, the performance in whole or in part by either party of any obligation under this Contract be prevented or delayed by reason of: • • • • • any war or hostility acts of public enemy, civil commotion, sabotage, explosions effects of flood, epidemics, quarantine restrictions, freight embargoes general strikes, Bandhs acts of God 2. Hereinafter referred to as EVENT, neither party shall, by reason of such EVENT, be entitled to terminate this Contract, nor shall any party have any claim to the damages against the other in respect of such non-performance or delay in performance, provided that notice of happening, of any such EVENT is given by either party to the other within 7 (seven) days from the date of occurrence of the EVENT. 3. If a Force Majeure EVENT occurs, the firm shall promptly notify LBSNAA in writing of such conditions and the cause thereof. Unless otherwise directed by the firm in writing, the firm shall continue to perform its obligations under the contract as far as reasonably practicable and shall seek all reasonable alternative means for performance not prevented by the Force Majeure EVENT. 4. Expected Work and deliveries under this Contract shall resume as soon as practicable after such EVENT comes to an end or ceases to exist. The decision of LBSNAA as to whether the situation has become normal or not, shall be final and conclusive. 5. If the performance in whole or part of any obligation under this Contract is prevented or delayed by reason of any such EVENT for a period exceeding 60 (sixty) days, either party · may, at his/their option, terminate this Contract. C-2 : Disputes and Arbitration . 1. · In case any dispute or difference arises out of .or in connection with or the carrying out of works (whether during the progress of the works or after their completion and whether before or after the termination, abandonm~nt or breach of contract) except as to any of the accepted matters, provided hereunder, the parties hereto, shall first endeavor to settle such disputes of differences amicably. All disputes can be addresses to Joint Director(E&C) who will take decision after hearing both the parties. 2. If both the parties fail to reach such amicable settlement, then either party (the Purchaser or Contractor) may (within 28 days of such failure) "give a written notice to the other party requiring that all matters in dispute or difference be arbitrated upon. Such written notice shall specify the matters which are in difference or differences of which such written notice has been given and no other shall be referred to the arbitration of a single arbitrator, to be appointed by both the parties or in case of disagreement as to the appointment of a single arbitrator, to that of two arbitrators, one to be appointed by each party or in case of said arbitrators not agreeing then, to the umpire to be appointed by the arbitrators in writing before entering upon the references. Provisions of Indian Arbitration and conciliation Act, 1996 or any statutory modification or re-enactment thereof and rules framed there under 13 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" . from time to time shall apply to such arbitration. 3. Venue of arbitration shall be Mussoorie/Dehradun. 4. The arbitrator or arbitrators appointed under this Article shall have the power to extend the time to make the award with the consent of parties. 5. Pending reference to arbitration, the parties shall make all endeavors to complete the work in all respects and all disputes, if any will finally be settled in the arbitration. 6. Upon every or any such references to the arbitration, as provided herein the cost of and incidental to the reference and Award respectively shall be at th~ discretion of the Arbitrator, or the umpire, as the case may be. 7. The award of Arbitrator or Arbitrators, as the case may be, shall ,be fina l and binding on the parties. It is agreed that the Contractor shall not delay the carrying out of the works by reason of any such matter, question or dispute being referred to arbitration, but shall proceed with the works with all due diligence. The Purchaser and the Contractor hereby also agree that arbitration under this clause shall be the condition precedent to any right of action under the contract except for as provided for in the Tender. C-3 : Applicable Law 1. The agency shall be governed by the laws and procedures established by Govt. of India, within the framework of applicable legislation and enactment made from time to time concerning such commercial dealings/processing. 2. All disputes in this connection shall be settled in Dehradun jurisdiction only. 3. LBSNAA reserves the right to cancel this tender or modify the requirement without assigning any reasons. LBSNAA will not be under obligation to give clarifications ·for doing the aforementioned. 4. LBSNAA reserves the right to keep a panel of qualified bidder(s). 5. LBSNAA reserves · he right that the work can be allocated to more than one vendor and maximum three vendors. 6. LBSNAA also reserves the right to relax any of the terms & conditions of the tender. 7. LBSNAA without assigning any further reason can reject any tender(s), in which any prescribed condition(s) is/are foun d incomplete-in any respect. 8. LBSNAA also reserve the right to awa ~ work order on quality/Technical basis, which depends on quality/capability of the system and infrastructure of the firm. Bidder(s) are, therefore, directed to submit the tender carefully along with complete Technical features of the products/systems as well as other documents required to access the capability of the firm . 9. All procedure for the purchase of stores laid dqwn in GFR and DFPR shall be adhered-to strictly by the LBSNAA and subordinates and Bidders are bound to respect the same. 10. All queries regarding the terms and conditions of this tender should be addressed to "The Deputy Director l/c E&C Section, Lal Bahadur Shastri National Academy of Administration, Mussoorie 248179, Uttranchal, Phone# 0135-2222000, Fax# 0135-2632350, 2632720 email address: [email protected] C-4 : Empanelment , 1. The decision of LBSNAA arrived at as per above will be final and representation of any 14 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAl\llPUS, MUSSOORIE" kind shall not be entertained on the above. Any attempt by vendor to bring pressure towards LBSNAA decision making process, such vendors shall be disqualified for participation in the present tender and those vendor may be liable to be debarred from bidding for LBSNAA tenders in future for a period of three years. 2.. In the event the vendor's Company or the concerned division of the Company is taken over/bought over by another company, all the obligations and execution responsibilities under the agreement with LBSNAA, should be passed on for compliance by the new company in the negotiation for their transfer. The vendor should keep LBSNAA informed about such changes well in advance. 3. All empanelled vendors will automatically agree honoring all aspects of fair trade practices in executing the purchase orders placed by LBSNAA by responding to this tender. 4. In case the successful vendor found in-breach of any condition(s) of tender, at any stage during the course of contract period, the legal action as per rules/laws, shall be initiated against the vendor and EMO/Performance Security Deposits shall be forfeited, besides debarring & Black listing the vendor concerned for at least 3 (three) years, for further dealing with LBSNAA. 5. The vendor should not assign or sublet the empanelment or any part of it to any other agency in any form. Any such act shall result in termination of empanelment and forfeiture of Security Deposit. 6. LBSNAA may, at any time, terminate the empanelment by giving written notice to the ~mpanelled vendor without any compensation, if the empanelled vendor becomes bankrupt or otherwise insolvent, provided that such termination will not prejudice or affect any right of action or remedy which has accrued. 7. LBSNAA reserves the right to accept/reject any bid, to cancel/abort the tender process and/or reject all bids at any time prior to award of Contract, without thereby incurring any liability to the affected agencies, of any obligation to inform the affected agencies on the grounds of such action taken by LBSNAA. 8. No deviations from these terms and conditions will be accepted; violation there off will lead to rejection of the bid and forfeiture of EMO. C-5 : LBSNAA's Right to accept any Bid a d to reject any or all Bids - Director, LBSNAA reserves the right to accept o·r reject any bid's in part or full, and to annul the bidding process and reject all bids at any time prior to award of Contract, without thereby incurring any liability to the affected Bidder or Bidders or any obligation to inform the affected Bidder or Bidders of the grounds for LBSNAA's action. C-6 : Indemnity The selected vendor shall indemnify the LBSf\JAA against all third party claims of infringement of patent, trademark/copyright or industrial design rights arising from the use of the supplied software/ hardware etc. and related services or any part thereof. C-7: Termination for Insolvency LBSNAA may at any time terminate the order I contract by giving written notice of four weeks to the Supplier, without any compensation to the Supplier, if the Supplier becomes bankrupt or otherwise insolvent. 15 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED.IN LBSNAA CAMPUS, MUSSOORIE" C-8: Termination for Default Default is said to have occurred: If the supplier fails to deliver any or all of the services within the time period(s) specified in the Cor:itract/agreement or any extension thereof granted by LBSNAA. If the supplier fails to perform any other obligation(s) under the contract. 3. If the agency, in either of the above circumstances, does not take remedial steps within akes longer a period of 30 days after receipt of the default notice from LBSNAA period in spite of what LBSNAA may author.ize in writing), LBSNAA ay t r inate the contract I purchase order in whole or in part. 1. 2. Deputy Director • 16 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Section 'D' SERVICE LEVEL AGREEMENT FOR E&C SERVICES Criticality of Services: Criticality level-1: Any fault in the AVAYA IP-PBX Exchange system must be addressed immediately so that the AVAYA IP-PBX Exchange system is in working condition round the clock (24x7). A critical problem, which affects large number of officers & employees/participants/officer trainees/Guests. Criticality level-2: Any AV equipment failure issue installed in Lecture halls/Conference halls/Auditoriums /Meeting rooms/Guest houses/Gymnasium/Hostels. A critical problem, which affects the class/ conference/ seminar/Meeting/users e.g. Video Projector, Projection Screen, Audio equipments- Dias Microphones, Podium Microphone, Guest speaker Microphone, Participant Microphones, Amplifiers, Speakers, Sound Mixture, stage lights, Public address system etc. Criticality level-3: The Photocopy Machines failure issue installed in various offices/Sections of the Academy, which immediately affects to: Course participants/officer trainees/Officers/Section work etc. RESOLUTION/ RESPONSE TIME: Resolution time is the total time taken by the AMC Service Provider between registering the complaint to Vendor and rectifying the fau lt. This time includes time taken to, diagnose, repair I replace the faulty component/module/device and accessories of equipment. The AMC Service Provider shall ensure that the faulty network AV equipment/IP-PBX/Photocopy machines are repaired/brought back to service within specified resolu~ion time, failing which the down time and non-performance deduction clauses wiil be applicable and the AMC Service Provider shall be bound with the decision of the LBSNAA in-charge of the site in this regard. The resolution time shall not exceed the stipulated time for mission critical equipments (Criticality-I & II), units and components, as mentioned in the hart given below. Criticality-I , Criticality-II and - Ill items/calls are to be closed within SLA, irrespective chime the call is registered . Vendor support SLA for resolution Criticality Levels Response Time Resolution Time I Within 10 minutes Within 60 minutes Within 10 minutes Within 60 minutes Ill Within 3 Hrs. Within 6 Hij' Penalty for not meeting the SLA 1% of monthly bill amount on per day basis 1% of monthly bill amount on per day basis 0.75% ~ont ~'bill amoun on per ay basis II 1 ~~ (M.H. Khan) Deputy Director 17 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Section 'E' Details of Audio and Video Equipment available with LBSNAA as on 20/05/2015 SL. N Description . ····· Under If Under Warranty/AMC (Yes/No) Warranty/AMC (Till Date) Qty 1;1Gyi:i'ijl~ma~~t~h~ :'l,.,l,"·· tbcatio~I ..···.. "". , ;f!~ .'it&li0:it.: Jitlllil'+m'I&'it!JI!%1L ~.mk!Th.". 1. BARCO RLMW8 OLP Video Projector with Lens 1 No. No 2. Draper Motorized Screen 16'x9' 1 No. No 3. 1 No. No 4. Centralised control system(TPMC-8X+ TPMC8XDS+MC2E+IRP2(4)+PW2420RU) Crestron MC2ESONY BDP-5370 Blu Ray Player 1 No. No 5. VGA Switcher Extron/SW-12VGAars 1 No. No 6. Switch cum scalar Extron IN-1508 1 No. No 7. Wireless Access point TP-Link 1 No. No 8. Creative/Sl-2002 Screen Interface 1 No. No 9. Magnum Cable Cubby 10 Nos. No 10. Equipment Rack Giagtron 1 No. No 11. Slide Presenter Tool Crystal 1 No. No 12. DIS· Make Delegate unit 93 Nos. Yes 14.6.2016 13. DIS Make Chairman unit 3 Nos. Yes 14.6.2016 14. Control Unit DIS/CU6011 1 No. Yes 14.6.2016 15. Extension power supply unit DIS/EX 6010 1 No. Yes 14.6.2016 16. Computer for Cenference system Make HCL 1 No. Yes 14.6.2016 17. Mixer Dynacord/cms 1600 1 No. Yes 14.6.2016 18. Speaker Array with frames Electro voice 4 Nos. Yes 14.6.2016 19. Speaker Sub-woofer Electro voice 20. Speaker wall Electro voice 21. Amplifier EV/Q44 22. Amplifier EV/Q1212 23. Digital Processor Shure/DFR 22 . {; 2 Nos. Yes 14.6.2016 8 Nos . Yes 14.6.2016 2Nos. Yes 14.6.2016 2 Nos. Yes 14.6.2016 2 Nos. Yes 14.6.2016 24. Processor EV/DC-One 1 No. Yes 14.6.2016 25 . Interface unit AMX/Ml70D 1 No. Yes 14.6.2016 26. Router Link sys 1 No. Yes 14.6.2016 27. DVR Panasonic DMR/EH69 with Remote 1 No. Yes 14.6.2016 28. Alignment video switcher Extron/MSW4VRS 1 No. Yes 14.6.2016 29. Wireless Microphone Hand held with Receiver Shure SLX 24/SM58 4 Nos. Yes 14.6.2016 30. Wireless Microphone Lapel with Receiver Shure SLX 14/93 2 Nos. Yes 14.6.2016 31. Monitor for camera Display Samsung 2 Nos. Yes 14.6.2016 32 . Camera Sony EVID70P 3 Nos. Yes 14.6.2016 18 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders . , Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" I-POD Apple 1 No. Yes 14.6.2016 34. Podium Gooseneck Microplione Shure MX 418 1 No. Yes 14.6.2016 35. Equipment Rack 1 No. Yes 14.6.2016 36 . Document Camera Visulizer New vision PH 8000M 1 No. No .. .. 37. Complete network Audio and Video cables with Connectors for above equipments Software for Microphone management, camera control, synoptic, voting, simultaneous interpretation and recording 1 set Yes 14.6.2016 1 set YES 14.6.2016 33. 38 . -;;; 1;{,~0£!!Ji<l".'l!\ , 1j~l;t~shjlla 1. BARCO RLM W6 DLP Video Projector with Lens 1 No. No 2. Draper Motorized Screen 5'x7' 1 No. No 3. Centralised control system(TPMC~sx+ TPMC8XDS+MC2E+IRP2(4)+PW2420RU) Crestron MC2E- 1 No. No 4. SONY BDP-5370 Blu Ray Player 1 No. No 5. VGA Switcher Extron/SW-12VGAars 1 No. No 6. Switch cum scalar Extron IN-1508 1 No. No 7. Wireless Access point TP-Link 1 No. No 8. Creative/Sl-2002 Screen Interface 1 No. No 9. Magnum Cable Cubby 8 Nos. No 10. Equipment Rack Giagtron 1 No. No 11. Slide Presenter Tool 1 No. No 12. DIS Make Delegate unit 42 Nos. Yes 14.6.2016 13. DIS Make Chairman unit 2 Nos. Yes 14.6.2016 14. Control Unit DIS/CU6011 1 No. Yes 14.6.2016 15. Extension power supply unit DIS/EX 6010 1 No. Yes 14.6.2016 16. Computer for Conference system Make HCL 1 No. Yes 14.6.2016 17. Mixer Dynacord/cms 1600 1 No. Yes 14.6.2016 18. Speaker wall Electro voice 4 Nos. Yes 14.6.2016 19. Amplifier EV/Q44 1 Nos. Yes 14.6.2016 20. Interface unit AMX/Ml70D 1 No. Yes 14.6.2016 21. Router Link sys 1 No. Yes 14.6.2016 . . 22. DVR Panasonic DMR/EH69 with Remote 1 No. Yes 14.6.2016 23. Alignment video switcher Extron/MSW4VRS -l 1 No. Yes 14.6.2016 24. W ireless Microphone Hand held with Rece iver Shure SLX 24/SM58 2 Nos. Yes 14.6.2016 Wireless Microphone Lapel with Receiver Shure 2 Nos. Yes 14.6.2016 14.6.2016 25. SLX 14/93 26. Monitor for camera Display Samsung 1 Nos. Yes 27 . Camera Sony EVID70P 2 Nos. Yes 14.6.2016 28. I-POD Apple 1 No. Yes 14.6.2016 29. Podium Gooseneck Microphone Shure MX 418 1 No. Yes 14.6.2016 30. Equipment Rack 1 No. Yes 14.6.2016 31. Complete network Audio cables and Connectors for above equipments 1 set Yes 14.6.2016 19 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] ''TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 32. Software for Microphone management, camera control, synoptic, voting, simultaneous interpretation and recording ;)1!Gyanshilla' SR-VI ~&fa .. fl.Ocati6~~1 l'.f}i:fI>l. .<.- ,-_,._. _ --:L " -,,., ,,.,J:::: 1 ~:t ~'-~\:: ~c. . ,.: ;..~'- ,.,.,,~",-,,,,~~:"· ::"fl~: --.>: ~ 'Ti!&;< 1 set :::: ""'"" AL y~;: }.= ,.~F "\, if;JC 41: :]j~(" •+ •T . 1. 'BARCO RLM W6 OLP Video Projector with Lens 1 No. No 2. Draper Motorized Screen 5'x7' 1 No. No 3. Centralised control system(TPMC-8X+TPMC8XDS+MC2E+IRP2(4)+PW2420RU) Crestron MC2E- 1 No. No 4. SONY BDP-5370 Blu Ray Player 1 No. No 5. VGA Switcher Extron/SW-12VGAars 1 No. No 6. Switch cum scalar Extron IN-1508 1 No. No 7. Wireless Access point TP-Link 1 No. No 8. Creative/Sl-2002 Screen Interface 1 No. No 9. Magnum Cable Cubby 8 Nos. No 10. Equipment Rack Giagtron 1 No. No 11. Slide Presenter Tool Crystal 1 No. No v; - 14.6.2016 YES 12. DIS Make Delegate unit 42 Nos. Yes 14.6.2016 13. DIS Make Chairman unit 2 Nos. Yes 14.6.2016 14. Control Unit DIS/CU6011 1 No. Yes 14.6.2016 15. Extension power supply unit DIS/EX 6010 1 No. Yes 14.6.2016 16. Computer for Conference system Make HCL 1 No. Yes 14.6.2016 17. Mixer Dynacord/cms 1600 1 No. Yes 14.6.2016 18. Speaker wall Electro voice 4 Nos. Yes 14.6.2016 19. Amplifier EV/Q44 1 Nos. Yes 14.6.2016 20. Interface unit AMX/Ml70D 1 No. Yes 14.6.2016 21. Router Link sys 1 No. Yes 14.6.2016 22. DVR Panasonic DMR/EH69 with Remote 1 No. Yes 14.6.2016 23. Alignment video switcher Extron/MSW4VRS 1 No. Yes 14.6.2016 24. Wireless Microphone Handheld with Receiver Shure SLX 24/SM58 Wireless Microphone Lapel with R; ceiver Shure SLX 14/93 2 Nos. Yes 14.6.2016 2 Nos. Yes 14.6.2016 25. 26. Monitor for camera Display Samsung 27. Camera Sony EVID70P 28. 29. . 1 Nos. Yes 14.6.2016 2 Nos. Yes 14.6.2016 I-POD Apple 1 No. Yes 14.6.2016 Podium Gooseneck Microphone Shure MX 418 1 No. Yes 14.6.2016 30. Equipment Rack 1 No. Yes 14.6.2016 31. Complete network Audio and Video cables with Connectors for above equipments 1 set Yes 14.6.2016 32. Software for Microphone management, camera control, synoptic, voting, simultaneous interpretation and recording 1 set YES 4 Nos. No ~ \~!;tiv -f; 1111 ~:;11~;. ,, W DLP Video Projector(one in each 20 Ph: 0135-2222306 Web: www.lbsnaa.gav.in/tenders ~ 14.6.2016 00t;;'i'~- Fax:0135-2632350 . Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 2. Draper Non-Motorized Projection Screen 5'x7' (one in each Lecture hall) 4 Nos. No 3. Magnum Cable Cubby (two in each Lecture hall) 8 Nos. No 4. VGA patch cord 10 Nos. No 5. Speaker Electro voice 16 Nos. Yes 14.5.2016 6. Podium Gooseneck Microphone Shure MX418 4 Nos. Yes 14.6.2016 7. Amplifier Bosch/LBD 1912 4 Nos. Yes 14.6.2016 8. Wireless Handheld Microphone Shure SLX 8 Nos. Yes 14.6.2016 9. Wireless Lapel Microphone Shure SLX 14/93 with 8 Nos. Yes 14.6.2016 10. Phantom Power Supply Elgin 4 Nos. Yes 14.6.2016 11. Complete network Audio and Video cables with Connectors for above equipments 4 sets Yes 14.6.2016 IWLG~ctfioi.t:; -~,Hlecture ,f!~Jllif.'Ji1 w- ==== l~~ .,.,,. 9~ ''"'·~ "'-l!il rcr·']''~~;,*~~~'"~~-~~~~--~ 1. LCD Projector Sharp XG-C435X 01 No. 2. Ceiling Mount Frame of LCD Projector with VGA, SVideo, AC cables Wall Mounted fixed Video Projection Screen 01 No. 4. Intelligent Lectern System AMC-6000 Make: AHA 01 No. 5. Slide Presenter Tool Crystal 01 No. 3. 01 No. 6. Amplifier Ahuza TZA-4000M 1 No. 7. Amplifier Bosch Plena 1 No. 8. Feed- ~ack Destroyer Bosch 1 No. 9. Mixer Studio master Club 2000 1 No. 10. Column Speaker wall mounted Bosch 8 Nos. 11. Ceiling Speaker Bosch 9 Nos. 12. Podium wireless Gooseneck Microphone NX Audio CON 4800 with one Receiver and 4 M icrophones 1 No. 13. Wireless Handhelq Microphone NX Audio 3000MK- 1 No. No 14. Wireless Lapel Microphone Shure SLX 14/93 with 1 No. No 15. Wired Gooseneck Microphone Ahuja GMB -6C 2 No. No 16. Extension Switch Board 2 Nos. No 17. Document Camera Visulizer New visi&n PH 8000M 1 No. No 18. Complete network Audio and Video cables with • Connectors for above equipments 1 set No 7 n,S.i. ""''6-·~c ;;7a0f:""io'""n""1!:t1 , ff0t...!!r.s"'i:t=--H . - .L,.,..e'c"""t""" 1.Jilw• " . ,,, w.; ;.7 2,:,. _''-= "Wi _ _--...:="'-"-- - ' - - ' Amplifier Ahuja SSB-80EM . , 1. 01!1Z Jm ·:1 -~1ii,\· "M !No No 2. Mixer Yamaha MG-16/6FX 1 No. No 3. Sony DVD Player DVP-NS575P 1 No. No 4. Speaker wall mounted woodstock • 2 Nos. No 5. Speaker Ceiling 2 Nos. No 6. Wireless Hand Held Microphone NX Audio PRO 3000 MK-II with Receiver 1 No. No 7. Wireless Lapel Microphone Shure 1 No. No 8. Podium Wired Gooseneck Microphone Ahuja 1 No. No 9. DLP Video Projector Sharp PG-F325W with 1 No. No 10. Non-Motorized Projection Screen 5X7' Liberty 1 No. No 11. Slide Presenter Tool Crystal 1 No. No 21 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders il1¥11~·~e;, ·;ey!ll'lr Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 12. Document Camera Visulizer New vision PH 8000M 1 No. No 13. Extension Switch Board lNo. No 14. Complete network Audio arid Video cables with Connectors for above equipments 1 set No Location 1. Amplifier Ahuja SSB-60 EM 1 No. No 2. Speaker wall Mounted Centre 1 No. No 3. Wireless Lapel Microphone Shure 1 No. No 4. Podium Wired Gooseneck Microphone Ahuja 1 No. No 5. LCD Video Projector Sony VPL CX-5 with Remote, 1 No. No 6. Non-Motorized Projection Screen 5X7' Liberty 1 No. No 7. Slide Presenter Tool Vertra 1 No. No 8. Extension Switch Board 1 No. No Complete network Audio and Video cables with Connectors for above equipments 1 set No 9. +!~v Location "SR-B Lecture Hall t;!\i' "' +t 0' {J'if"' ,, Amplifier Ahuja SSB-60 EM 1 No. No 2. Speaker wall Mounted Centre 1 No. No 3. Wireless Lapel Microphone Shure 1 No. No 4. Podium Wired Gooseneck Microphone Ahuja 1 No. No 5. LCD Video Projector Sony VPL CX-5 with Remote, 1 No. No 6. Non-Motorized Projection Screen 5X7' Liberty 1 No. No 7. Slide Presenter Tool Vertra 1 No. No 8. Extension Switch Board 1 No. No Complete network Audio and Video cables with Connectors for above equipments 1 set No Location ' "- LCD Video Projector VPL-CX 86 1 No. No 2. Electronic Copy Board New Vision 108 inches with 1 No. No 3. Document Camera Visulizer New vision PH 8000M 1 No. No Officer's Mess - '" .. 1 No. No 12 Nos. No Wireless Lapel Microphone Mipro ACT-707 s.g 1 No. No Wired Microphone Ahuja Vocal Microphone 1 No. No LCD Video Projector Sony vpl-cx 75 with ceiling 1 No. No 6. Non-Motorized Projection Screen SX7' Liberty 1 No. No 7. Amplifier Ahuja TZA 4000 M 1 No. No 1. Amplifier Ahuja UCR-810 2. Ceiling Speaker line units 3. 4. Location 5. ~ - Dhurav shilla Conference hall 1. Location . .W!j'! 1. 9. - ·- SR-A Lecture Hall Of!icer's Lounge and Executive Lounge 8. Speaker Ahuja SRX-250 DX 2 Nos. No 9. Wireless Microphone Lapel and Handheld 3 Nos. No 10. Wired Vocal and Instrumental Microphone 3 Nos. No 13. Extension switch board 2 Nos. No 14. Complete network Audio and Video cables with Connectors for above equipments 1 set No ' 22 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 1. LCD Video Projector Sony vpl-cx75 with Remote, 1 No. No 2. OLP Video Projector Sharp PG F-325W with 1 No. No 3. Non-Motorized Projection Screen 5X7' Liberty 2 No. No 4. Amplifier Ahuja 4040SM Cassette player, Ahuja SSB 2 Nos. No 5. Speaker wall mounted Ahuja 4 Nos. No 6. Wireless Lapel Microphone Shure 2 Nos. No 7. Extension switch board 2 Nos. No 8. 2 sets No 1. 2 Nos. No 2. Motorized Projection Screen 4'X6' Liberty with 2 Nos. No 3. Document Camera Visulizer New vision PH 8000M 1 No. No 4. Slide Presenter Tool Crystal 1 No. No 5. Slide Projector ELMO 1 No. No 6. Sony DVD Player DVP-NS575P 1 No. No 7. VCR Panasonic 1 No. No 8. Amplifier Ahuja UCR-810 1 No. No 9. Amplifier Ahuja 4040 audio recorder set up 1 No. No 10. Amplifier Ahuja SSB-60 E 1 No. No 11. Tape Recorder Videocon 1 No. No 12. Speaker Ahuja 16 watt PS400T 12 Nos. No 13. Podium Wired Gooseneck Microphone Ahuja 2 No. No 14. Wireless Lapel Microphone Shure SLX 14/93 with Receiver 1 No. No 15. Wireless Lapel Microphone Mipro with Receiver 2 No. No 16. Wireless hand held AKG wms450HT 1 No. No 17. Podium wireless Gooseneck Microphone NX Audio CON 4800 with one Receiver and 4 Microphones 1 No. No 18. . Wireless Handheld Microphone NX Audio 3000MKII with Receiver 1 No. No 4 Nos. No 2 Nos . No 19. Microphone stand big and small 20. Extension switch board .f 21. Over Head Projector Kinderman 2 Nos. No 22. Complete network Audio and Video cables with Connectors for above equipments 2 sets No 2. Amplifier Ahuja UCR-810 1 No. No 3. Microphone wired Vocal and instrumental 3 Nos. No 4. Speaker wall mounted 3Nos. No 5. Wireless hand held SR-450 lNo. No 02 Nos. No ~ - j1td 1. Two way Ahuja Speaker Model srx-250dx 2. Ahuja two zone Amplifier TZA-4000EM 02 Nos. No 3. Lead Microphone 04 Nos. No 23 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] ''TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 4. Wireless Microphone Handheld/Lapel 04 Nos. No 5. Speaker Leads 02 Rolls No 6. Microphone stands small/Medium/Big 06 Nos. No 7. Halogen Lights 04 Nos. No 8. Halogen Lights stand 04 Nos. No 9. Projection Screen 02 Nos. No 10. Switch Board extension 02 Nos. No 11. 03 Nos. No 1. 26 Nos. No 2. Crown Amplifier XTl-6002,)CTl-2002,XLS-2000 5 Nos. No 3. Crown LMT T-170 1 No. No 4. Mixer Soundcraft FX-16ii 5. 6. Microphones wireless Sennheiser/shure SM57 58/AKG-Grove set Processer dbx PA+ 7. Karako Magic Plus 1 No. No 13 Nos. No 1 No. No 1 No. No 8. Blu Ray Player Sony BRP 1 No. No 9. Motorized Projection Screen Liberty 12x9 1 No. No 10. Long height heavy poles to hang Projection Screen 02 Nos. No 11. Equipment Rack 01 No. No 12. Cables and other accessories 01 set No 13. Dolby Processor Denon DN-SOOAV 01 No. No 1. 165397 02 No. Yes 2. 174066 1 No. Yes 3. 195313 lNo. Yes 4. 207921 lNo. Yes 5. 208092 1 No. Yes 6. 212337 1 No. Yes 212484 lNo. Yes 214372 lNo. Yes 214623 !No. Yes 224271 1 No. Yes 224272 lNo. Yes 224273 lNo. Yes 224274 1 No. Yes CC RS BASIC RFA RELEASE 7. 8. OSPC CLIENT NEW USER UC OSPC RFAACTIVATION CODE 9. 10. IPSl2 CP TN2312BP - NON GSA 11. C-LAN INTF CP TN799DP - NON 12. VAL CP TN2501AP- NON GSA 13. IP320 MEDIA RESOURC ON GSA TN2 02 24 Ph: 0135-2222306 Web: www.lbsnaa.gov.inLtenders 25.10.2015 25.10.2015 25.10.2015 25.10.2015 25.10.2015 25.10.2015 25 .10.2015 25.10.2015 25.10.2015 25 .10.2015 25.10.2015 25.10.2015 25 .10.2015 Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 14. AURA STD ED RS 101-1000 NEw11r AVAYA AURATM RS ANALOG NEw11r UCE RS.2+ ONE-X MBL Rl/5.X CLIENT IE UCE RS.2+ ONE-X COMM RS.X lS. 16. 17. 22S19S 277 No. Yes 22S234 672 No. Yes 228744 SO No. Yes 22874S SO No. Yes UCE RS.2+ ONE-X PORTAL RS.X STn IF UCE RS.2+ AE SVCS RS.X UNFD DSKTPIE 228746 SO No. Yes 228747 SO No. Yes UCE RS.2+ ECSOO R8.X SM -UC/ 228932 SO No. Yes 228933 SO No. Yes 228990 lNo. Yes 229760 SO No. Yes 407790S91 S No. Yes 700170012 2 No. Yes 7001780S6 1 No. Yes 7003S6447 1 No. Yes c;nw/ F 18. 19. 20. F- 21. UCE RS.2+ IP SOFTPHONE R6.X I IC" IF 22. S8800 SERVER CMS,2.1 + 23. UCERS.2.1 STDIW CM S.2 NEW <:1'"11.T 1 24. 2S. 26. PWR CORD INDIA CABLE GREENS METER CABLE GREEN 2S METER - 27. llSlCl OCP PHONE PWR W/CATS CBL 28. COMPACT FLASH 128MB RHS 7003812S4 1 No. Yes 29. DEF ATIN CNSL 2-WIRE GRY 70038177S 1 No. Yes 700381809 1 No. Yes 700394802 1 No. Yes 700397284 2 No. Yes 700437924 1 No. Yes · 1 No. Yes lNo. Yes :i.rnn1 30. 31. .R RLIC DEF DSS GRY 26Cl-C-323 RHS DSl INTFC TN2464CP RHS , 2S.10.201S 2S.10.201S 2S.10.201S 25.10.201S 2S.10.201S 2S.10.201S 2S.10.201S 2S.10.201S 25.10.201S 25.10.201S 2S.10.201S 2S.10.201S 2S.10.201S 2S.10.201S 2S .10.201S 2S.10.201S 25.10.2015 25 .10.2015 P. 32 . 33 . 34. G600/G6SO TOM LAN CABLE KIT RHS CALL CLASSIFIER CP TN744FP OSPC CLIENT USER SFTW CD . 700451156 - 35. IA770/CMM R5.X MEDIA KIT 700451206 36. ADMIN TOOLS 5.2 CD 700456270 1 No. Yes 37. CO TRUNK TN747B - NON GSA 700463490 5 No. Yes 38. BUS TERMINATOR CP AHFll 0 - NON GSA 700463508 2 No. Yes 39. DIGITAL LINE CP TN2224CP NON GSA 700463516 1 No. Yes 40. 24PT ANALOG LN CP TN793CP - NON GSA 700463524 27 No. Yes 41. USB MODEM USR5637-0EM 700464506 1 No. Yes 700472343 3 No. Yes 700476344 1 No. Yes t;f;K 42. Rnl.lc; f; G650 MEDIA GATEWAY NON ~rA 43. AVAYAAURATM R5.2 .1 NEW 25 .10.2015 2S.10.2015 25.10.2015 25.10.201S 25.10.2015 25 .10.2015 25.10.2015 25.10.2015 25.10.2015 25.10.2015 25.10.2015 25 .10.2015 SFTWCD 25 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 44. PROGNOSIS VOiP MONITORING CD R2 UTILITY TRIGGER REM GATEWAY NEW SITE 700479439 1 No. Yes 193806 1 No. Yes 46 AWAYAAURATM RS ENT ED S8500 LSP LIC 207951 1 No. Yes 47. S8800 SERVER CMS.2.1+ 228990 1 No. Yes 48. PWR CORD INDIA 407790591 2 No. Yes 49. 700464S06 1 No. Yes so. USB MODEM USR5637-0EM 56K ROHS 6 MM716 ANLG MEDIA MOD 24FXS - NON GSA 700466642 1 No. Yes 51. G430 MEDIA GATEWAY 700469273 1 No. Yes S2. AVAYAAURATM RS.2.1 NEW SFTWCD 700476344 1 No. Yes S3. IP PHONE 1603SW BLK 700458S08 250 No. Yes 54. IP PHONE 9620C CHARCOAL 700461205 25 No. Yes SS. 195476 1 No. Yes S6. SOFTWARE SUPPORT COMMUNICATION MGR SS AURA RS.X STD ED 101- 219328 277 No. Yes 57. SS AURATM RS.X ANALOG PP 219373 672 No. Yes S8. SSU UCE R5.2+0NE~x MBL R115.X CLNT /f SSU UCE RS.2+ ONE-X COMM RS .XSFTW /f 219892 SO No. Yes 219893 SO No. Yes 60. SSU UCE RS .2+ ONE:X PORTAL RS.XSTD /f 219894 SO No. Yes 61. SSU UCE RS.2+.AES RS.2+ UNFD DSKTP IE 219895 SO No. Yes 219896 SO No. Yes ..219897 SO No. Yes 50 No. Yes 1 Yes 2 Yes 1 Yes 1 Yes 1 Yes 1 Yes 45. --· .............. S9. 62. 63. 64. -- SSU UCE RS .2+ ECSOO R8.X SINGLE MODE /E SSU UCE RS.2+ IP SOFTPHONE Dt: v Ir: SSU UCE RS.2+ STD/W CM S.2+ - 219899 65. CM S8700 MULTI CONNECT MODEL UPG 184716 66. COMPACT FLASH READER W/FLSHCRD RHS 195313 67. AVAYAAURATM RlO+TO RS S87XX MIG LIC 207943 68. lM ASA VAM CLIENT CM LIC ADMIN TOOLS 212337 IPSl2 CP TN2312BP - NONGSA 224271 C-LAN INTF CP TN799DP - NON GSA 224272 70. 26 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders 25 .10.2015 25.10.2015 25 .10.2015 25.10.2015 25 .10.201S 25.10.2015 25 .10.2015 2S.10.201S 25.10.2015 25.10.201S 25.10.2015 25.10.2015 25 .10.201S 2S .10.2015 25.10.2015 25.10.201S 25 .10.201S 25.10.201S 25.10.201S 25 .10.201S ~ C::S::ll,T.11.11.1 69. 25.10.2015 ~ 30.12.201S 30.12.2015 30.12.201S 30.12.201S 30.12.2015 30.12.2015 Fax: 0135-2632350 E_mail: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 71. IP320 MEDIA RESOURC TN2602AP NON GSA 72 . 224274 AVAYAAURATM RS ANALOG NEW UC 22S234 S8800 SERVER CM 5.2.1 + 228990 MEDIA ENCRYPTION RS & PRIOR 259400 PWR CORD INDIA 407790591 CABLE REDS METER CATS RJ4S 700170004 CABLE GREEN 5 METER 700170012 CABLE RED 25 METER 700178072 ADMIN TOOLS 5.2 CO 700456270 80. G650 AC/DC PWR SUP 655A RHS 6/6 NGS 700470396 81. AVAYAAURATM R5.2 .1 NEW SFTWCD 700476344 82. PROGNOSIS VOiP MONITORING R3 CD 700500754 73 . 74. 7S. 76. 77. 78. 79. 83. UTILITY TRIGGER REM 193806 GATEWAY NEW SITE 84. 85. 86. · PWR CORD INDIA ( 24 PORT LINE PATCH PANEL 700012909 MM716 ANLG MEDIA MOD 24FXS- NON GSA 700466642 G430 MEQIA GATEWAY 700469273 UTILITY TRIGGER REM GATEWAY NEW SITE 193806 PWR CORD INDIA 407790591 CABLE ASSY B25A 25FT RHS 700406416 EM200 BRANCH EXPANSION UNIT 700460S38 MM716 ANLG MEDIA MOD 24FXS· NON GSA 700466642 G430 MEDIA GATEWAY 700469273 MM711 ANLG MEDIA MODULE - NON GSA 700466626 87. 88. 89. 90. 91. 92. 93. 94. 9S. . 80 CHANNELS DSP DAUGHTER Ph : 0135-2222306 Web: www.lbsnaa.gov.in/tenders 700432503 , Yes 96 Yes 1 Yes 1 Yes 4 Yes 3 Yes 1 Yes 1 . Yes 1 Yes 3 Yes 2 Yes 1 Yes 1 Yes 1 Yes 1 Yes 1 Yes 1 Yes 1 Yes 2 Yes 3 Yes 1 Yes 3 Yes 1 Yes 1 Yes • ..:. ROl\Dn 27 407790S91 1 ' - 1 Yes 30.12.201S 30.12.201S 30.12.201S 30.12.201S 30.12.201S 30.12.201S 30.12.2015 30.12.201S 30.12.2015 30.12.201S 30.12.201S 30.12.2015 30.12.201S 30.12.2015 30.12.201S 30.12.2015 30.12 .201S 30.12.201S 30.12.201S 30.12.201S 30.12.2015 30.12.201S 30.12.201S 30.12.2015 30.12.201S Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 96. SOFTWARE SUPPORT 195476 1 219373 96 Yes 30.12.2015 Yes 30.12.2015 Yes 25.10.2015 rnMMI 111.11(".0.Tlnli.I •Ar.;R 97. SS AURATM R 5.X ANALOG PP 97. Cube Internal billing software with LIC for call traffic S. No. .- • ....... 1 .,_ -. ,··.. Qty. Make& Model ltem(s) 1 Line array speaker driver Bose RM 940-3, 5510 - 2, 5520 -1 6 Nos. 2 Stage Monitor speaker Bose Pana ray 620M 4Nos. 3 Flying Dual 15" subwoofer Bose RM 215 4Nos. 4 Wall mount stylish surround speaker Bose DS 100SE 14 Nos. 5 wall mount two way speaker Bose DS 16SE 4 Nos. 6 flying arrangement of main speaker Bose RMA small array frame 3 Nos. 7 8 channel digital amplifier Bose PM8500 6 Nos. 8 Digital signal processor Bose ESP 00+3 nos EDR input Card+3 nos EDR output Card+l No ESP 00 Surround card Lotl 9 250 GB HDD player with recording panasonic 1 No. 10 32 mono microphone channel 2 stereo inputs channel analoigue mixer Soundcraft GB 8 32channel 1 No. .11 Wireless handheld microphone AKG WMS 470HT 1 No. . 12 Wireless lavellier microphone AKG WMS 4 70PT 1 No . 13 18" gooseneck programmable and configurable microphone AKG GN50ESP+CK31 4 No. 14 Hypercardiod/supercardiod vocal handheld microphone AKG DSS 1 No. 15 cardiod instrument microphon e AKG D40 1 No. 16 microphone stand K&M/hercules/hamilton 2 No. ~ 17 Microphone stand K&M/hercules/hamilton 2 No. 18 stage junction box for microphone Custom 20 Nos. 19 36U" equipment rack val rack 1 Nos. ~ Inventory of Multimedia & Stage Light S. No. ltem(s) Qty. Make& Model 1 Digital Projection System Christie WU12K-M 1 No. 2 Long Throw Projection Zoom Lens to Project desired Size Christie Lens ILS 2.8-4.SSX+/2.6-4.1 HD 1 No. 3 Motorized Projection Screen Da-Lite 38701 1 No. 4 Video Data Switcher cum multi Image , processor Extron MGP-464 Di 1 No. 28 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 5 Touch Control System AMX Nl-2100 +MVP 9000i 1 No. 6 Patch Panel with Pneumatic Movement and mechanical latching mechanism Extron HAS 400 2 No. 7 HD Blue Ray Player Sony 1 No. 8 HDMI cable with connector at both ends size 3 Mtr Extron/Kra mer 3 No. 9 HDMI cable with connector at both ends size 5 Mtr Extron/Kramer 2 No. 10 Data Distribution Amplifier with 1 HDMI input & 4 HDMI Output Kramer VM-4HXL 1 No. 11 Twisted Pair transmiter & Reciever Kramer PT-571 & PT-572+ 1 No. 12 1000W, 240 Volt, PAR Sealed beam light Modern Stage Service 8 No. 13 575/750 w Profile Light with 575/750 W Halogen Lamp Modern Stage Service 6 No. 14 Led PAR Light DTS/PR/ Martin/Clay Packy 18 No. 15 lOOOW Halogen Fresnel Light consisting of lOOOW halogen Bipin T11 lamp Modern Stage Service 8 No. 16 1000W halogen fight with Mash & Barndoor Modern Stage Service 4 No. 17 500W Halogen Cyclorama Flood light with 500W Halogen tube Modern Stage Service 12 Nos. 18 M.S Pipe Ladders Custom 4 No. 19 6 channel DMX Splitter Modern Stage Service i4 20 1 No. ~ Wall Mounting CH x 4 KW Electronics Dimmer Modern Stage Service 1 No. Belden 20 No. 21 DMX point wiring 22 cable tarys of size 40 mm x 300mm x 40mm 23 DMX Controled Lighting Console with "Avolite internal Flash Drive 1 No. 24 Main curtain made out of CS Travera Jacquered 1 No. 25 Rear Curtain made out of black colour matte CS travera inherently fire retardant crepe cloth Custom 26 Motorised winch operated sets of 350 kgs capacity 5 lines with 12mm/10mm barrel Custom S. No. . Custom e ltem(s) 1 29 Passive wall plate - 15 - pin HD 3.5 mm Audio & HDMI etc Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenclers 250 No. ~ 1 No. 3 No. Make&Model Qty. , Kramer WXA - H 1 No. Fax: 0135-2632350 Email : eanclc:[email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" S.No. Under Warranty Model & Serial Number Location (Till Date) 1. PA's Room Dhruvshila Toshiba E studio-195 -C3CC10479 No 2. Training Ill Toshiba-E-Studio 2007- CYAD82116 20.10.15 3. COE Toshiba E studio 160 - No CJK-513767 4. Dispensary Toshiba E-studio 195 C4AC84020 No 5. S&S Section Toshiba E studio 2007- CYLC78158 20.10.15 6. Phase-lll&IV office Toshiba E352-studio- CGA-612706 No 7. Estate Toshiba E160-studio- CJL-516949 No 8. TRDC Toshiba E160-studio-CJK-513733 No 9. Security Toshiba E studio 2007- CYJC59509 20.10.15 10. Training-IV Toshiba E studio 356- C2D232285 20.10.15 11. Director's Office Sharp AR-M 160-93068438 No 12. Joint Director's Office Sharp AR-M 160-93068608 No 13. Library Section Sharp AR-M 205-9305098X No 14. PA's Room Gyanshila 316 Sharp AR-M 205-9305082X No 15. PA's Room Gyanshila 303 Sharp AR-M 205-9305075X No 16. Administration Section Sharp ARM 20·5-9305060X No 17. Kalindi Guest House Sharp AR-M 205-9305052X No 18. Account Sharp AR-M 205-13080319 No 19. E&C Section Sharp AR-M 205-9305063X No 20. Protocol Section Sharp AR-MJ05-13084175 No 21. Happy Valley Sharp AR-M205-13082805 No 22. Library Sharp MX-M452N-33000202 No 23. Gyanshilla Reception Sharp MX-M452N-33000062 No 24. Silverwood Sharp MX-M452N-33001462 No 25. Training 1&11 Sharp MX-M452N-33000182 No 30 Ph: 0135-2222306 Web: www.lbsnaa.gov.inLtenders . Fax: 0135-2632350 Email: [email protected] .• ''TENDER FOR ANNUAL MAINTENANC:E CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" 26. Valley View Sharp MX-M452N-33000192 No 27. Mahanadi Sharp MX-M452N-33001472 No NOTE: The above listed items in Section 'E' are working satisfactory presently. If Vendor wants to check any of the listed equipments, may contact to E&C Section in working hours . Oam to 5.30 pm before submitting the bid. Deputy Director 31 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: eandc.lbsna [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Annexure-1 Checklist of documents to be submitted by the Bidder 1. List of Forms to be submitted: Submitted (Yes/No) Form Name Tender Document Tender Document duly stamped and signed as a proof of having read and acceptance of all terms and conditions Annexure-1 Checklist of documents to be submitted by the Bidder Annexure-11 BID DECLARATION LETTER Annexure-111 LETTER OF AUTHORISATION FOR ATTENDING BID OPENING Annexure IV Technical bid (Prequalificat ion bid) Annexure V BID SECURITY FORM Annexure VI Technical Evaluation Criteria Annexure VII SECURITY MONEY DEPOSIT FORM Annexure VIII SCHEDULE OF REQUIREMENTS Annexure IX FINANCIAL BID BY TENDERER Annexure X Deed of Agreement Z. Key Events (for information to bidder): SI. No. 1. 2. 3. 4. Key Event Issue of the advertisement for Tender Last Date for Submission of Bids Date 03.06.2015 02.07.2015 t ill 1500 hrs. Date of opening of Technical Bid (Prequalificat ion) Technical Evaluation of bidders eligible as per prequalification Date of opening of Financial Bid of eligible bidders 02.07.2015 at 1600 hrs. ~ 5. 6. Earnest Money 7. Venue for opening of bid 8. Date, Time & Place of t he Pre-Bid Confere nce I Dated this _ __ day of _ _ _ _ _ 2015 Will be communicated separat ely . Rs. 50,000/- (Rs. Fifty thousand only) in form of Demand Draft/ FDR/ Banker's Cheque Office of the Chairman, TOC (Tender Opening Committee), LB5NAA Campus, Mussoorie. 19/06/2015 from 3:00PM to 5:00 PM in the room No. 409 Dhruvshila Conference Hall, LBSNAA, Mussoorie Yours' faithfully, Signature of the Tenderer (s) Name & Designation with Seal of the Firm 32 Ph: 0135-2222306 W eb: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Annexure-11 BID DECLARATION LETTER From M/s .................................................... . To The Director, LBS National Academy of Administration, Mussoorie - 248 179 (Uttrakhand) Date: Sir, Having read, understood the content of the tender and examine the bidding documents, we, the undersigned, hereby submit the bid for "FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE "as per the schedule of requirements and in conformity with the said bidding documents. 1. I/We hereby certify that we are submitting the Tender Document duly signed and stamped as proof of having read the contents therein. 2. I/We also confirm that in the event of my/our tender being accepted, I/we hereby undertake to furnish Performance Security, as applicable, in the form of Demand Draft/FDR/Bank Guarantee. 3. We do hereby undertake that, in the event of acceptance of our bid, providing of AMC shall be made available as per the requirement and that we shall perform all the incidental services. 4. We enclose herewith the complete Bid as required by you. We agree to abide by our offer and that we shall remain bound by a communication of acceptance within that time 5. I/We further undertake that none of the Proprietor/Partners/Directors of the firm was or is Proprietor or Partner or Director of any firfn with whom the Government have blacklisted/banned /suspended business dealing. 6. I/We further undertake to report to the LBSNAA, Mussoorie immediately after we are informed but in any case not later than 15 days, if any firm in which Proprietor /Partners/Directors are Proprietor or Partner or Director of such a firm which is blacklisted/banned/suspended in future during the currency of the Contract with you. 7. We hereby offer to provide the required AMC at the rates mentioned in the Financial Bid. 8. We enclose herewith the complete Bid as per checklist given in Annexure 1. 33 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" .... 9. We will ensure that: a. All pages have been signed and stamped by the authorized persons. b. Pages have been numbered. c. Documents are legible. 10. We do hereby undertake, that, until a formal work order is prepared and executed, this bid, together with your written acceptance thereof and placement of letter of intent awarding the work order, shall constitute a binding contract between us. 11. We hereby certify that the bidder is (NOTE: Delete whatever is not applicable. The person authorized to sign the bid document should invariably duly attest all corrections/deletions). : A sole proprietorship firm and the person signing the bid document is the sole proprietor/constituted attorney of sole proprietor; OR A partnership firm, and the person signing the bid document is a partner of the firm and he has authority to refer to arbitration disputes concerning the business of the partnership by virtue of the partnership agreement/ by virtue of general power. of attorney; OR A Company, and the person signing the bid document is an authorized person of the company and he has authority to refer to arbitration disputes concerning the business of the company by virtue of the general power of attorney. Dated this _ _ _day of _ _ _ _ _ 2015 Yours faithfully, Signature of the Tenderer (s) Name & Designation with Seal of the Firm 34 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Annexure-111 LETTER OF AUTHORIZATION FOR ATTENDING BID OPENING To The Director, LBS National Academy of Administration, Mussoorie - 248179 (Uttrakhand) Subjec;:t:Authorization for attending bid opening on (date)~--------- in the Tender of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ~ Following persons are hereby authorized to attend the bid opening for the tender mentioned above on behalf of (bidder) in order of preference given below. Order of Preference Name Specimen Signature 1 2 3 Signature of bidder OR Officer authorized to sign the bid Document on behalf of the bidder Note: • • Maximum of two representatives will be permitted to attend bid opening. In cases where it is restricted to one, first preference will be allowed. Permission for entry to the hall where bids are op~ned may be refused in case authorization as prescribed above is not received . 35 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" ANNEXURE-IV Technical Bid (Prequalification bid) S. No. Details required 1. 2. 3. Name of the Bidder Address of the Bidder Contact No., Fax No., Mobile No. 4. 5. 6. Email, Website Address Name of Authorized Signatory (person signing this form) The bidder must have country wide infrastructure support in the form of direct service centers or franchisees in at least 3 (Three) States/UTs. The bidders must enclose details of their infrastructure with reference to locations, availability of inventory of spares etc. and also indicate their business model for providing AMC for all the equipments. 1. The vendor has to commit a service level agreement to provide the services as per terms and conditions in para 'B-1' point No. 1 of Section 'B'. 2. Vendor should have minimum yea rly turn-over of more than Rupees 10 Crore in AMC Bussiness in each of last three financial years, 11-12, 12-13 and 13-14. The Registration number of the firm along with the CST/TIN/TAN No. allotted by the Sales Tax Authorities, as well as PAN number of the firm allotted by the Income Tax authorities should be submitted, failing which vendor's bid would become invalid and same shall be rejected. 7. 8. 9. 10. 11. To be filled by Bidder Self Declared Self Declared Phone bill as proof Self Declared Copies of relevant documents/certificates - Proof to be submitted The bidder should be a Ltd./Pvt. Ltd. Company (Public) registered with Service tax department of the Government. Enclose attested copy of the valid Registration No. The bidder should be ISO Certified Company for Quality Management System. Availability of at least ten (10) well trained Audio/Video/IPPBX/Photocopy Machines Engineers on the roll of the Company. They must be qualified with Diploma/IT! in Electronics and Communication Engineering. (a) The bidder have to submit at least 2 (Two) References from customer bases where 10 or more Lecture halls/Conference halls and 1 or more Auditori dtns are presently on AMC of AV equipments & Electronic Stage lights with the firm . (b) The bidder have to submit at least l(one) Reference from customer base where IP-PBX exchange with 100 or more IP extensions is presently on AMC with the firm. Proof to be submitted Proof to be submitted Proof to be submitted ~ Proof to be submitted ~ (c) The bidder have to submit at least 2 (two) Reference from customer base where photocopy machines/MFDs are presently on AMC with the firm . 12. The Satisfactory Service certificate from the above clients should be submitted by the bidder. (a) The bidder should have as a client the specified Govt. /PSU/other specified institutions in India where 5 or more Lecture halls/Conferenc{! halls and 1 or more Auditoriums are presently on AMC of AV equipments and Electronic 36 I Ph:0135-2222306 Web: www.lbsnaa.gov.inLtenders Proof to be submitted Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" stage lights with the firm. (b) The bidder should have as a client t he specified Govt. /PSU/other specified institutions in India where IP-PBX exchange with 100 or more IP extensions is presently on AMC with the firm. (c) The bidder should have as a client the specified Govt. /PSU/other specified institutions in India where photocopy machines/MFDs are presently on AMC w ith the firm. The Satisfactory Service certificate from the above clients should be submitted by the bidder. 13. 14. 15. The Service- support infrastructure and dedicated repair lab should be available in nearest area such as Dehradun/ Chandigarh/ Delhi/NCR I Lucknow/400 km by road distance from Mussoorie.. The bidder has to submit the proof of being in business for last 5 years in AMC. Self Declared EMD: Details of Earnest Money Deposit:1. DD No. ............................ 2. Dated ....................... 3. for Rs-................................/4. drawn on Bank .......... 5. in favor of Director, LBSNAA, Mussoorie 6. valid t ill Date............... Proof to be submitted Note: All criteria are mandatory and failure to fulfill any one will lead to disqualification of bidder at pre-qualification stage only that is the Technical Evaluation Committee will not consider the bid for next stage. I/we certify that the information furnished above is t rue and correct. The terms and conditions are acceptable to us and I have the authority t o bid a tender. Dated ..................... Name & Address of Firm Authorised Signature & Seal of the Firm 37 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] ·· ''TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" ANNEXURE-V BID SECURITY FORM (If Bank Guarantee is given as Earnest Money) 1 Whereas ........................... (hereinafter called "the Bidder") has submitted its bid dated ............................. (date of submission of bid) for the providing of .............. ........................................... (name and/or description of the AMC for AV Equipments/IP-PBX/Photocopy Machine Contractor) (hereinafter called "the Bid"). KNOW ALL PEOPLE by these presents that WE ........................ (name of bank) of ................................ . (name of the country), having our registered office at .......................... (address of Bank) (hereinafter called "the Bank"), are bound unto ........................ (name of AMC for IP-PBX & AV equipment's Contractor Agency) (hereinafter called "the and AMC for IP-PBX & AV equipment's Contractor Agency") in the sum of .................................... for which payment well and truly to be made to the said Purchaser, the Bank binds itself, its successors, and assigns by these presents. Sealed with the Common Seal of the said Bank this ................... day of ......... 2015 ............ THE CONDITIONS of this obligation are: 1. If the Bidder withdraws its Bid during the period of bid validity specified by the Bidder on the Bid Form; or 2. If the Bidder, having been notified of the acceptance of its bid by the Purchaser during the period of bid validity: 3. fails or refuses to execute the Contract Form if required; or 4. fails or refuses to furnish the performance security, in accordance with the Instructions to Bidders. We undertake to pay the Purchaser up to the above amount upon receipt of its first written demand, without the Purchaser having to substantiate its demand, provided that in its demand the Purchaser will note that the amount claimed by it is due to it, owing to the occurrence of one or both of the two conditions, specifying the occurred condition or conditions. This guarantee shall remain in force up to and inc uding forty five (45) days after the period of the bid validity, and any demand in respect thereof should reach the Bank not later than the above date. (Signature of the Bank) Name of Bidder 38 Ph: 0135-2222306 Web: www.lbsnaa.go.v.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY .MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" ANNEXURE VI Technical Evaluation Criteria Technically qualified Bidders as per Annexure IV (Pre-qualification) will be eligible for this stage for Technical Evaluation . 1. The Technical Evaluation Committee will follow the following criteria: Technical Evaluation Matrix SI.No. Criteria Max Marks 1. Quality/satisfactory report from the Valuable Customers where AMC is currently running. 15 2. Experience in providing AMC of similar nature in Govt/PSUs/ other specified institutions. 15 3. Over all technical staff strength of man power with Company on 31st March, 2015. 15 4. Country wide infrastructure support in the form of direct service centers or franchisees in at least 3 (Three) States/UTs. 10 4. Annual Turnover of company from AMC business in last three financial years. 15 5. Dedicated repair lab/Service Centre available nearby such as Dehradun/Chandigarh/Delhi/NCR/Lucknow/400 km by road distance from Mussoorie . 10 Service support understanding with p"r oof from OEM or their authorized service provid..er for equipments. 20 Total Marks 100 ' . 7. 2. Evaluation will be done as per procedure mentiq,ned in Stage 3 of Para B-4 of Section B. Bidders who receive more than 60 marks, only their financial bids will be opened. 39 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" ANNEXURE-Vll SECURITY MONEY DEPOSIT FORM (If Bank Guarantee is given as Security Money) To The Director, LBS National Academy of Administration, Mussoorie - 248179 (Uttrakhand) WHEREAS ......... .............................................. ·(Name of supplier) hereinafter called "the Supplier" has undertaken, in pursuance of contract No................................ dated ................ 2015 to supply ................................... (Description of AMC for IP-PBX & AV Equipment's) hereinafter called "the order". AND WHEREAS it has been stipulated by you in the said order that the supplier shall furnish you with a Bank guarantee by a recognized bank for the sum specified therein as security for compliance with the Supplier's performance obligations in accordance with the order. AND WHEREAS we have agreed to give the Supplier a Guarantee: THEREFORE WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Supplier, up to a total of .............................. ............................;. ......... (Amount of the Guarantee in Words and figures) and we undertake to pay you, upon your first written demand declaring the supplier to be in default under the order and without cavil or argument, any sum or sums within the limit of ........................ (Amount of Guarantee) as aforesaid, without your needing to prove or to show grounds or reasons for your demahd or the sum specified therein. This guarantee is valid until the ........... day of ........... 2016 • Signature and Seal of guarantors Address: ........................... . Date ....................... 2015 All correspondence with reference to this guarantee shall.be made at the following address: (Name & address of the bank) 40 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY · MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE'! ANNEXURE-Vlll SCHEDULE OF REQUIREMENTS i. The services required, bidding procedures, bid form, contract terms and instructions are prescribed in the bidding documents. The bidder is expected to examine all instructions, forms, terms and conditions, schedule to tender, and other documents before quoting. ii. Failure to furnish all information required or submission of bid not substantially responsive to the bidding documents in every respect will be at the bidder's risk and may result in rejection 9f its bid. Ill. Requirement of ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS; IPPBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CANJPUS, MUSSOORIE" listed in Section 'D'. (J /;:::::: Deputy Director 41 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" ANNEXURE-IX FINANCIAL BID BY TENDERER To The Director, LBS National Academy of Administrat[on, Mussoorie - 248 179 (Uttrakhand) · Dear Sir, 1. I/ we have carefully read the content of the tender for " ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" and hereby offer to provide the Comprehensive AMC for AV Equipments/Avaya IP-PBX/Photostat Machines at the rate given below: I/we quote final bid price per year for LSBNAA schedule of requirement as Figure Words Price in Rs. Taxes in Rs. Total 1. I/We understood the instruction to the tenders and conditions of contract in the' schedule to the Tender form and accept them, ubject of paragraph thereof. 2. - I/We am/are fully aware of the nature of requirement and my/our offer is to provide AMC for IP-PBX & AV equipment' s strictly in accordance with your requirements. 3. I/We agree to arrange to provide the AMC for IP-PBX & AV equipment's as per the requirement of LBSNAA, Mussoorie in good condition . Dated this _ _ _day of _ _ _ _ _ 2015 Yours faithfully, Signature of the Tenderer (s) Name & Designation with Seal of the Firm 42 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected] "TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED .IN LBSNAA CAMPUS, MUSSOORIE" ANNEXURE-X DEED OF AGREEMENT To be executed at the time of entering into agreement before placing order. Each page of this form shall be signed by the tenderer for acknowledging that he/she has seen the terms and conditions of the agreement. Agreement. The agreement is made on this _ _ _ _ _ day of _ _ _ _ _ _ 2015 between .. - M/s. _ _ _ _ _ _ - - - - - - - - - ' - ' - - - - - - - - - - - herein referred to as th~ contractor carrying on business under the name and style of M/s. of the one part. LBSNAA, acting through the Deputy Director (E&C Section), herein after referred to as the other part whereas the said contractor has agreed with the LBSNAA, for ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE as listed in Section 'E' of this Tender. Now this indenture witness that in consideration of the promise, it is mutually agreed and declared between parties hereto as follows. 1. The contractor agrees to undertake for Annual Maintenance Contract of all the equipment's listed in Section 'E' of the this Tender as per the requirement as agreed to in their bid letter no. -----------------------------dated -------- ------------------at the rates quoted by him/them. The rates are inclusive of all the levies taxes like sales tax; Value Added Tax and excise duty freighted. 2. The Contractor agrees to provide the AMC services as per SLA clause B-1point1. 3. The AMC rates mentioned in this contract for the period ............ .. to ............. will be valid for three years period from the date Qf purchase order. This contract may be renewed for a further period of one year at a time and maximum for three years, provided LBSNAA. is satisfied with the services of the Contract@r. The LBSNAA will have right to terminate the contract at any time by giving one months' notice in writing if services are . not found satisfactory. The contractor shall agree that the penalty shall be imposed according to SLA Section 'D' of this tender. 4. The successful bidder will submit an undertaking that he will abide by all the terms and conditions of tender documents and he will adhere to all the service related terms and conditions mentioned in Service Level Agreement (SLA). 5. The Contractor agrees to submit the 8% Security Money deposit of the Annual Contract value in favour of the Director,LBSNAA, Mussoorie and valid form the date of Purchase order/Contract to sixty days beyond the date of completion of all contractual in shape of an Account Payee Demand Draft/Fixed deposit/Bank Guarantee from a Commercial Bank. The 43 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax: 0135-2632350 Email: [email protected] ''TENDER FOR ANNUAL MAINTENANCE CONTRACT OF AUDIO VIDEO EQUIPMENTS, IP-PBX AND PHOTOCOPY MACHINES INSTALLED IN LBSNAA CAMPUS, MUSSOORIE" Contractor agrees to submit the said Security deposit with-in 2-3 weeks from the date of Purchase order/Contract. 6. The security deposit paid by the contractor for due and faithful performance of the contract by the contractor of;all and several covenants herein contained of his part to be observed with full power. Deputy Director in charge of the E&C Section on behalf of the LBSNAA will be entitled to appropriate the said sum to any damage, penalties and other sums which the contractor may be required to pay in case the contractor fails to perform /fulfill or to keep and observe all or any of the said conditions of the agreement on his part herein after contained . 7. That all disputes , differences and questions arising out of or in any way touching or concerning this agreement or subject matter thereof or the representative rights , duties or liability of the parties shall be referred to the sole arbitration of the Director, LBSNAA or any person nominated by him. The arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996, The arbitrator shall be entitled to extend the time of arbitration proceedings with consent of the parties. No part of the agreement shall be suspended on the ground of pending arbitration proceedings. 8. The Security Deposit is liable to be forfeited to the LBSNAA without any prejudice to any other rights and remedies of LBSNAA in case the contractor fails to undertake the contract work, as per the work orders and as per the terms and conditions given in tender schedule during the currency of the contract including the extended period if any. 9. That the tender schedule, instructions to the bidders and terms and conditions, etc shall also form part of the agreement. 10. That the contractor acknowledges that he has fully acquainted him-self with all the terms and conditions and he/she shall not plead ignorance of the same. 11. In witness whereof, the contractor has set his hand and the LBSNAA has caused for and on his behalf to set his hand, the day and the year first written above. Signature of the authorized official of Company/Firm Signature of the authorized official of LBSNp.A Name: Address: Name: Address: WITNESSES 1. 2. 44 Ph: 0135-2222306 Web: www.lbsnaa.gov.in/tenders Fax:0135-2632350 Email: [email protected]