The Chamber - Catonsville - Greater Catonsville Chamber of
Transcription
The Chamber - Catonsville - Greater Catonsville Chamber of
A Newsletter from the July 2016 INSIDE VIEW The Chamber This Issue President’s Message 2 FRF Volunteers Needed Business Tip from Dennis Sullivan Welcome New Members 4 5 Photos from the 20th TasteThank You to Participants 7 Chamber Executive Director Receives Award 8 It’s Crab Feast Time! Tickets NOW on Sale 9 2016 Calendar Real Estate Tip of the Month 11 Craig Rinkerman, left, owner of Catonsville Gourmet Market & Fine Foods with his staff at the 20th anniversary of The Taste of Catonsville. Catonsville Gourmet has participated in the Taste since the restaurant opened in 2008. They also support the Chamber’s Frederick Road Fridays summer concerts and the annual Arts & Crafts Festival as a food vendor. See pages 6 & 7 for more photos of this year’s Taste. Photo by Balance Photography A PERFECT EVENING TO CELEBRATE 20 YEARS OF “THE TASTE” O Happy July 4th n Monday, June 6, 2016 The Greater Catonsville Chamber of Commerce hosted the 20th Anniversary of the Taste of Catonsville at the historic Overhills Mansion. This annual event provides the opportunity for our Chamber of Commerce to showcase the wonderful member restaurants, bakeries, caterers and specialty shops that make Catonsville The Place to dine. And the 20th anniversary of the Taste didn’t disappoint: amazing vendors, beautiful weather and a most joyful crowd made for a spectacular evening. Events like this are only possible through the support of our member sponsors and we thank Orthopaedic Associates of Central Maryland, Bay Bank and Edible Arrangements Catonsville. See page 7 of this newsletter for a full list of this year’s participants. VIEW The Chamber Editor, Design & Layout Teal Cary GCCC Executive Director 410-719-9609 PURPOSE The purpose of the Chamber of Commerce is to have a strong voice with the county government, business and local community; to affect positive change in our area; to foster growth and expansion of our members’ business; and to achieve the betterment of the Catonsville community. Chamber Web Site: www.catonsville.org ADVERTISING & PROMOTION OPPORTUNITIES One-Page Insert $75 Get special attention for an event, sale, etc. An 8 1/2 “ x 11” insert (pdf file) in The View provided by your business. Event Sponsorship Your company can be highlighted at one of our monthly events. (Costs vary) Business After Business Host Invite the Chamber to your location for onsite promotion. (Costs vary) Website Banner Advertising Sidebar Advertising Check the Homepage of the Chamber’s website for additional opportunities to promote your business Call the Chamber Office 410.719.9609 for more information. The Chamber Working for You President’s Message Cathy Schneider 2016 President O n June 6th, we kicked off the summer with our Taste of Catonsville. Thanks to the Taste Committee, Marlene Griffin (Co-Chair) Mary Miller (Co-Chair) and Linda Sauer, who worked closely with Teal and her staff to ensure a fun and successful night. A huge thank you to all the vendors who presented their delicious foods, drinks, and other products and who donated to the great baskets for our game. Also, thank you to Bob Stansbury and his staff at Overhills Mansion who worked closely with our office and ABC Party & Tent Rental to ensure the event layout was a perfect and the facility was inviting for our guests. We can’t do these events without our wonderful sponsors: Platinum Sponsor- Orthopaedic Associates of Central Maryland; Gold Sponsor - Bay Bank and Silver Sponsor - Edible Arrangements of Catonsville; In-kind SponsorsIndigo Ink and ABC Party & Tent Rental. Thank you to all who participated! Frederick Road Fridays kicked off on June 10th. I attended this first event amazed and proud of the size and success. It was the biggest opening day to date! Teal, Kate and Jackie from our Chamber office have worked diligently with Dan Swearingen, our Freder- ick Road Fridays Chairperson, and the rest of the Frederick Road Fridays Committee, the bands, the vendors, and the nonprofits to ensure this concert series goes through August without a hitch! Please see the calendar of bands and our wonderful list of sponsors. On Sundays, don’t forget to come to the BEST Farmers Market in Maryland. It is located at the 700 block of Frederick Road behind PNC Bank. We continue to have great products and record crowds. On June 16th, thanks to our Government Relations Committee, Omar Jennings IV and Jack Murphy, we had the pleasure of having lunch with our elected officials to get a report on the last legislative session. Please see Omar’s article in this newsletter. Thank you to everyone who attended. Also, we are proud to announce that on June 16th our Executive Director, Teal Cary, was awarded a Community Service Award from The Children’s Home during their 2016 Annual Meeting at Matthews’s 1600. No one deserves this acknowledgement more than Teal. She works hard for the Chamber and our business community by constantly helping our businesses and civic organizations connect with each other. Please help me congratulate Teal! These and other events continue to satisfy our mission at the Catonsville Chamber of Commerce. We are very fortunate to have so many board members, chamber members and outside volunteers who work hard to ensure we keep developing the economics in our wonderful town called Catonsville!!! SUMMER FUN INCLUDES BEING A FREDERICK ROAD FRIDAYS VOLUNTEER C hamber members: want to add some fun to your Friday nights this summer AND make some great contacts at the same time? Volunteer to help out at our tent at any of the Frederick Road Fridays concerts this summer. Working alongside other Chamber member volunteers selling tokens or checking IDs, you can enjoy the concert, meet lots of people and have a great time, all while serving your community. And you can wear your company logo to promote your business at the same time. Concerts began June 10 and run every Friday through August 26. To volunteer or for more information, contact DyAnn Moree, FRF volunteer chairperson, at [email protected] or call 410-747-9828. Leave DyAnn your e-mail and phone number and she will be in touch to schedule your date and time. 2 Greater Catonsville Chamber Newsletter • www.catonsville.org Presented by the Greater Catonsville Chamber of Commerce Frederick Road Fridays at the Shops on Mellor EVERY FRIDAY – June 10 to August 26 6:30 pm to 8:30 pm, Mellor Avenue, Catonsville 2016 Concert Schedule: Date Band Concert Series Sponsors: Proceeds Benefit Stage/Diamond Sponsors: Diamond Sponsor: The Shops on Mellor We Love Catonsville June 10 Radio Free Baltimore........Arbutus Volunteer Fire Dept. Whalen Properties June 17 One Flight Up ....................Dr. Kathleen Gandy Impact Foundation June 24 Appaloosa.........................CEA-Catonsville Emergency Assistance July 1 July 8 Platinum Sponsors: ABC Equipment Rental Bath Fitter Gold Sponsors: Jeremy Gilless Band.........4th of July Committee Baltimore Co. Arts Guild Coldwell Banker & DyAnn Moreé The Eight Balls..................Rotary Club of Catonsville Cosmic Comix & Toys Peace A Pizza Tom Quirk-Retirement & Investment Group, LLC McFarland & Masters, LLC UMBC: 50 Years of Grit & Greatness! July 22 D’Vibe & Conga.................The Children’s Home Narcissus Salon Varsity Auto Repair July 29 Decades ............................Leadership Through Athletics Aug. 5 Against the Grain..............Touching Lives with Comfort Oakdale Fine Wine & Spirits Wall to Wall Construction July 15 Marquis Soul.....................Y of Central MD Aug. 12 Josh & Good Old Stuff ......Forty West Lions Club Aug. 19 The Gigs ............................Comet Booster Club Aug. 26 Acoustic Limit...................Maryland Search & Rescue McDonald’s Restaurant Great fun for the whole family. fridays Frederick Road Celebrating Music & Fun in Catonsville Wolfe & Fiedler, CPAs Silver Sponsors: Catonsville Pharmacy Catonsville Cooperative Market Lighthouse Youth & Family Services Scittino’s Italian Market Greater Catonsville Chamber Newsletter • www.catonsville.org 3 MY TOP 11 CREATIVE (AND FUN!) SOLUTIONS FOR ONE OF THE BIGGEST FRUSTRATIONS WE FACE EVERY DAY Dennis Sullivan, Executive Director Center for Business Innovation, CCBC Contributing View Columnist P hones are great. We can use them to check the score of an Orioles game, buy a last-minute birthday gift from Amazon and have it delivered later that day, check email, the weather, news and perhaps even take a phone call – or screen it. But they are also the cause of one of the greatest sources of frustration business owners face every day: getting people to call back! So what you do? Call and leave a voicemail again. And again. And again. And again. Here is a collection of some of the best methods we have used with clients to get those important calls returned – and convert prospects into customers. Give them a reason to call you back. Ask yourself: How would someone benefit from returning my call? Quit thinking about what you want from the call and instead think about what your prospect will gain by calling you back. Leverage social media. Immediately after you leave a message, invite the prospect to connect on LinkedIn or Facebook or Twitter. It’s another good way to stay in front of a prospect and give the person a glimpse into who you are and what you do through your profile and your posts. So that also begs the question: What are you doing to keep your followers engaged on LinkedIn, Facebook or Twitter? You don’t have to be cute or clever. The key, once again, is to give people a reason to engage with you. One of the best things you can do is share relevant information that your followers will want to read. Let them you don’t want to be a pest. “Hello, I’ve tried reaching you several times. I don’t want to be a pest so if you decided not to move forward, please let me know. Or, if you are still interested, let’s schedule a time that’s convenient for you to talk. I know you’re busy. So if I don’t hear from you by Friday, I will follow up early next week.” Send a surprise. If you’ve talked with the prospect in the past and value that relationship, send a gift. One thing I like to do is send books from Amazon to clients and prospects that I know will appreciate it. For less than $20 you choose to send a favorite book, giftwrapped by Amazon and sent to your prospect with a short note from you. It gets opened every time and your prospect will never forget you for it. Send an article. We all come across articles that we know someone else may appreciate. When you do, forward it to the person via email with a short note: “Hi Mary, I saw this article and thought you might appreciate it. Hope you find it useful.” Send a cartoon. Whenever you come across a cartoon you continued on page 12 4 Greater Catonsville Chamber Newsletter • www.catonsville.org CHAMBER BOARD HOLDS ANNUAL LEGISLATIVE LUNCHEON Omar Jennings IV, Legislative Committee Chair Regional Vice President-AXA Advisors O n June 16th at Matthew’s 1600, the Government Relations Committee hosted the annual luncheon where our GCCC Board of Directors have a chance to meet with the legislators that represent our town and discuss the important issues that could affect the residents and businesses in the area. In attendance were County Councilman Tom Quirk, Sen. Ed Kasemeyer, Del. Terri Hill, Del. Clarence Lam, Del. Eric Ebersole, Del. Patrick Young, Del. Charles Sydnor, and Josh Hoffman from Sen. Shirley Nathan-Pulliam’s office. It's not surprising that since Catonsville is at the center of a very diverse community that there are so many important issues that our legislators have to contend with. The meeting included updates by several of our lawmakers on topics such as land use, veterans' affairs, privacy, mental health and addiction, education, liquor licensing, renewable energy and the environment, and transportation (among others.) We are grateful to all our local politicians for their hard work and for the time they took to keep the Greater Catonsville Chamber of Commerce up to date. On behalf of the GCCC, I’d like to thank the individuals above for attending and look forward to your partnership with the Chamber going forward. For the residents and business owners, if you would like to voice your opinion about these or any other issues, please contact one of our representatives: Councilman Tom Quirk – [email protected] Senator Edward Kasemeyer – [email protected] Senator Shirley Nathan-Pulliam – [email protected] Delegate Terri Hill – [email protected] Delegate Clarence Lam – [email protected] Delegate Eric Ebersole – [email protected] Delegate Charles Sydnor – [email protected] Delegate Patrick Young – [email protected] Omar Jennings IV Regional Vice President-AXA Advisors 410-591-3251 Also contibuting to this column: Dan Swearingen, Chamber Vice President EmbroidMe (410) 744-6974 The Chamber New Members Sponsorship Level Reinstated Mix 106.5 LeafFilter North of Maryland, Inc. Jenn Etzel 1423 Clarkview Road, Suite 100 Baltimore, MD 21209 (410) 823-1065 [email protected] www.mix1065.net James J. Martinez 1595 Georgetown Road, suite G Hudson, OH 44236 (330) 655-7950 [email protected] www.leaffilter.com Crab Feast Tickets NOW online. Purchase yours today. www.catonsville.org Mix 106.5 FM, founded in 1980, is part of CBS RADIO, one of the largest majormarket broadcast media operators in the United States. Mix 106.5 FM plays Top 40 hits, and produces original audio and video content, live events and exclusive programming broadcast via on-air, online and mobile platforms. Member Level Pat’s Porch Beth Reymann 819 Frederick Road Catonsville, MD 21228 (410) 788-1270 [email protected] www.patsporch.com Pat's Porch offers a collection of fine chocolates, penny and nostalgic candy, greeting cards, home decor, jewelry and unique gifts - and most items are made in America. Nonprofit Level Falun Dafa Association of DC Anne Yang (202) 630-3416 [email protected] www.shenyun.com/dc Falun Dafa Association of DC is a nonprofit presenter of the Shen Yun performances at The Kennedy Center, Baltimore’s Hippodrome Theatre and at Chrysler Hall in Norfolk, VA. Shen Yun is a New York based premier classical Chinese dance and music company. Ribbon-cutting for 3rd Eye surveillance’s expanded service, 1A Fingerprinting. From left to right: Teal Cary, Chamber Executive Director; Delegate Terri Hill; Steve Kooser and son; Scott Spore and son; Pat Daly from the Anne Arundel County Executive’s office; Thomas Kowalski; Delegate Mark Chang; and Fran Schmidt, Northern Anne Arundel County Chamber Executive Director. 3RD EYE SURVEILLANCE EXPANDS-OPENING MARYLAND AUTHORIZED1A FINGERPRINTING I t is always exciting to see the success of a Chamber member business lead to expanded services or the move to larger office space. But it’s really a thrill when both expansions happen at the same time. That was the case for 3rd Eye Surveillance. 3rd Eye Surveillance was started in August of 2010 by Scott Spore and Thomas Kowalski, focusing on residential and commercial camera and alarm systems. Over the years the business expanded and grew through networking and referrals. In January 2015, Steve Kooser joined the team and brought experience in construction to the company’s installation services. In October 2015, 3rd Eye Surveillance moved into its current location on Hollins Ferry Road with the intention of starting a subsidiary to provide fingerprinting services to the surrounding community. On Wednesday, June 15, the Catonsville Chamber along with the Northern Arundel County Chamber participated in an official ribbon-cutting and grand opening of 3rd EyeSurveillance’s subsidiary, 1A Fingerprinting as well as a christening of their new office space. In May of 2016, 1A Fingerprinting was authorized by the State of Maryland to provide Livescan Fingerprinting services to the public. The service now provides Livescan Fingerprinting, Passport Photos, and Notary Services from its Hollins Ferry location. Currently 1A Fingerprinting is open Monday, Wednesday, and Friday from 10am to 7pm. No appointments are necessary, walk-ins welcome. Customers can check the company’s website, www.1afingerprinting.com, for more information. Greater Catonsville Chamber Newsletter • www.catonsville.org 5 The Chamber In Pictures 2016 Taste of Catonsville Celebrates 20 Years! 6 Greater Catonsville Chamber Newsletter • www.catonsville.org Photos by Balance Photography MANY “TASTE” THANK YOUS! Our Sponsors: Platinum- Orthopaedic Associates of Central Maryland Gold- Bay Bank Silver- Edible Arrangements Participating Restaurants, Caterers and Bakeries: Applebee’s Babas Beaumont Holding Corp. Bob Evans Catonsville Gourmet Dimitri's International Grille Franco’s Italian Bistro McDonalds-Catonsville Peace A Pizza Sneha Indian Cuisine Umami Global Bistro Village Junction Bakery Whimsy Cakes Whitehouse Caterers Wieland's BBQ Participating Vendors 4th of July Committee Brightview Assisted Living Edible Arrangements Frederick Villa Nursing & Rehabilitation Center Great Shoals Winery José Grande’s Coffee Kitchen Saver Max’s Degrees Natural Nick's Produce Passanante’s Home Service Phil’s Dills Picnic Pops Pivot Physical Therapy Sweet Frog The Wine Bin Our In-Kind Sponsors: Indigo Ink ABC Party Rental Greater Catonsville Chamber Newsletter • www.catonsville.org 7 Chamber News Canopy Project and WMAR-TV ABC 2 News for their “Built Upon A Dream” project. The Chamber offers congratulations to all of the award winners and hopes that next year will bring even more good news for The Children’s Home. Chamber Member News Guidewell Financial President & CEO Helena Raynaud Receives Brava Award N Gail Lee, Director of Development for the Children's Home, Teal Cary, Chamber Executive Director and Andre Cooper, CEO of the Children's Home. THE CHILDREN’S HOME RECOGNIZES TEAL CARY, CHAMBER EXECUTIVE DIRECTOR, FOR COMMUNITY SERVICE T he Chamber is honored that The Children’s Home selected our Executive Director, Teal Cary, as one of its Community Service Award winners for 2016. With the theme “Unleash Your Awesome,” the Children’s Home recognized the award winners at the 2016 Annual Meeting on June 16 at Matthew’s 1600. The Children’s Home thanked Teal for her work at the Chamber providing outreach opportunities and facilitating participation in events such as the Frederick Road Fridays concert series and the Catonsville Arts & Crafts Festival. In addition, Gail Lee, Director of Development, expressed gratitude for Teal’s help in forging a connection between The Children’s Home and Lowe’s when the home improvement store was investigating ways to reach out and support the community. “In my job, I wear a lot of hats,” Teal said, “but one of my favorite things to do is to help build relationships among our members. It was a pleasure for me to facilitate the connection between Lowe’s and the Children’s Home and I was pleased that it benefitted both.” As part of their community outreach program, Lowe’s was looking for a means to provide benefits to the community. Since The Children’s Home serves such a vital need in our area and requires a great deal of resources to continue to serve, it seemed like a natural connection. As part of facility renovations at the Children’s Home, Lowe’s provided and installed new flooring for free and also painted the walls and even provided extra paint for touch-ups in the future. During the 2016 Annual Meeting, the Children’s Home also granted Community Service Awards to The Wilkens Precinct of the Baltimore County Police, The Elville Center for the Creative Arts, James H. Himel of the Catonsville Tree 8 Greater Catonsville Chamber Newsletter • www.catonsville.org onprofit Guidewell Financial Solutions (aka Consumer Credit Counseling Service of Maryland and Delaware, Inc.) is pleased to announce that Baltimore SmartCEO has chosen its President and CEO Helene Raynaud as a 2016 Brava Award recipient. The Brava Awards program celebrates high-impact female business leaders. Brava winners combine their entrepreneurial spirit with a passion for giving back to the community and are exemplary leaders of both their companies and their communities. They encourage local philanthropy, mentor up-and-coming leaders, and set their companies on the path to tremendous growth. Award winners are selected by an independent panel of local business leaders based on award candidates' company growth, community impact, and mentoring. Raynaud says, "I am thrilled to be honored alongside these women, who are some of the best and most innovative leaders and small entrepreneurs in the Baltimore area. This award will hopefully help us develop new partnerships and reach even more local residents than we curently do.” Since joining Guidewell Financial this past January, Raynaud has brought a new vitality and direction to the agency. She works tirelessly with her staff to create new community alliances. The organization has just entered into a partnership with University of Maryland, Baltimore to help campus members and local residents in West Baltimore become more continued on page 11 It's that wonderful time of year in Baltimore- Crab Feast Time!!!! 58th Annual Crab Feast Hosted by The Catonsville Chamber of Commerce When: Where: Time: Featuring: Cost: Friday, September 30, 2016 The Lodge, 2832 Nine Mile Circle, Catonsville 6 pm to 10 pm Crabs steamed on site by Harris Seafood Delicious buffet provided by Monaghan's Pub Raffles from 6:30 pm to 9:30 pm: Basket of Cheer, Tower of Beer, 50/50 Raffle Tickets $60, Table of 10-$550 Register online at catonsville.org or by calling the Chamber office at 410-719-9609 Greater Catonsville Chamber Newsletter • www.catonsville.org 9 HOW CAN YOU DECLARE YOUR FINANCIAL INDEPENDENCE? Matthew Dunigan Edward Jones Financial Advisor Contributing View Columnist N ext week, we observe the 4th of July with sparklers, picnics and parades. And living in a country that offers so much freedom, we have a lot to celebrate. But on a more personal level, you may still be working toward another type of independence – financial independence. What can you do to speed your progress toward this goal? Here are some ideas to think about: • Free yourself from excessive fear. As an investor, it’s not hard to find something to fear. Oil prices, interest rates, political squabbles, even natural disasters – at any given time, each of these factors (and many more) might be blamed for volatility in the financial markets. In response, many people take a “time out” from investing. Don’t let fear hold you back. It takes discipline and some mental toughness to stay invested in all economic environments, but if you’re constantly jumping in and out of the market, you’re almost guaranteed to miss out on the kind of continuity and opportunities you need to move toward your financial freedom. • Liberate your investments’ growth potential. Many investors avoid investing too aggressively, wishing to lower their risk level. And that’s certainly not a bad idea. On the other hand, you can easily slip into investing too “safely” by keeping the bulk of your portfolio in investments that protect your principal but offer so little in the way of return that they may not even keep up with inflation. So, try to always maintain a reasonable percentage of growthoriented vehicles in your portfolio. The exact amount may depend on your age and tolerance for risk, but at virtually every stage of your life, you need some growth potential. • Avoid the tyranny of debt. It’s not easy to stay out of debt. But carrying a heavy debt load is truly a burden – you’re not only concerned about making the payments, but you’re also depriving yourself of dollars that could be used to invest for your future. Try to do everything you can to live within your means and avoid racking up more debt than is necessary. And when you do whittle down your debts, put that “found” money to work. The more you put in your investment portfolio, the more opportunities you have to reach your objectives. • Free your thinking about the future. Here’s another roadblock on your journey toward financial independence: short-term thinking. Instead of seeking quick gains (which are notoriously hard to achieve), strive for steady growth. Instead of reacting to the news of the day by making impulsive moves, chart a long-term strategy that’s appropriate for your needs, and stick to it. Instead of focusing on the losses you might see on one month’s investment statement, look back over the progress you’ve made over the last five or 10 years. In short, worry less about today – and plan for tomorrow. It will take a lot of time, effort and patience to ultimately achieve your own Financial Independence Day. But once you do, you’ll have reason to rejoice – and you won’t even need the fireworks. This article was written by Edward Jones for use by your local Edward Jones Financial Advisor. Edible Arrangements in Catonsville always supports the Arts & Crafts Festival taking advantage of the great marketing opportunity the event provides for their business. CATONSVILLE ARTS & CRAFTS FESTIVALA GREAT MARKETING OPPORTUNITY FOR OUR MEMBER BUSINESSES T he Catonsville Arts & Crafts Festival, now in its 43rd year and organized and hosted by the Chamber, is one of our community’s premier events. Bringing an estimated 25,000 patrons to our village each year, this event is a perfect venue for our chamber members to find new customers and spread the word about their business. Whether you are trying to differentiate your brand from the competition, increase your number of loyal customers, create company or product awareness and visibility, or looking for ways to drive retail traffic or sales, having the opportunity to meet thousands of potential customers in one day is priceless. There is still time to register your business, but spaces are filling up quickly so don’t delay. Register your business today. The Catonsville Arts and Crafts Festival will be held on Sunday, September 11, 2016. All Business Exhibitors MUST be a Chamber Member and there are NO REFUNDS once your application is accepted. Exhibitor Fees for 2016: Option 1: $325-For a booth to sell a product or service for applications Option 2: $200-For a booth to ONLY give out information (NO selling on the street) Call Teal Cary, 410-719-9609, today to take advantage of this outstanding marketing opportunity! 10 Greater Catonsville Chamber Newsletter • www.catonsville.org 2016 Events Calendar JUNE through AUGUST Event: Event: Frederick Road Fridays Sponsors: See page 3 Date: Every Friday, June 10-Aug. 26 Time: 6:30 - 8:30 pm Place: The Shops on Mellor Cost: FREE Date: Time: Place: Cost: 58th Annual Crab Feast & Auction Friday, September 30, 2016 6:00 pm The Lodge in Oella $60 per ticket Table of 10- $550 OCTOBER SEPTEMBER Event: Date: Time: Place: Cost: 43rd Annual Catonsville Arts & Crafts Festival Sunday, September 11, 2016 10:00 am - 5:00 pm Frederick Road FREE Guidewell Financial President & CEO Helena Raynaud Receives Brava Award continued from page 8 to the agency. She works tirelessly with her staff to create new community alliances. The organization has just entered into a partnership with University of Maryland, Baltimore to help campus members and local residents in West Baltimore become more financially aware and secure. "She is such a great motivator," says Director of Public Affairs Director Nancy Stark. "She closely collaborates with each of us and has such a passion for what we do. She is a strong mentor and good listener who is always open to new ideas." The Baltimore SmartCEO Brava Awards will culminate with a Gala Award Event on July 14. The publication also plans to feature articles about award recipients in its July 2016 issue. Stark says, "We want to thank Baltimore SmartCEO for recognizing and honoring Helene and our organization with this award. We appreciate this public acknowledgement of her leadership and of our growing role within the community." Event: Lunch & Learn Seminar-Instagram & Pinterest Sponsor: Breakthrough Pros, Property Title & Escrow Date: Thursday, October 6, 2016 Time: 12 Noon Place: Brightview Rolling Hills Cost: $25 pre-registered & pre-paid $35 at door, $35 non-members Event: Date: Time: Place: Cost: Chamber Open House/ Networking Event Thursday, Oct. 20, 2016 5:00 - 7:00pm 924 Frederick Road FREE NOVEMBER Event: Legislative Luncheon Guest Speakers: Elected Officials Date: TBA DECEMBER Event: Holiday Party Date: TBA Remember to send the Chamber your latest news and promotions and we will include them on our Chamber Facebook page. The Chamber’s Facebook page currently has 2,397 likes and our latest postings have had a post reach of 9,000. Real Estate Tip of the Month FIRST STEPS IN HOME BUYING Catherine Burke, Providence Realty S o you want to buy a house and you have it all planned out. You know exactly the kind of house you want to buy and the neighborhood that you want to live in, but the only part you didn’t plan out is the most important. How much house can you afford to buy and is your credit in good shape? www.Realtor.com has put out a 2016 home buying guide and step #1 is cleaning up your credit. Make sure you know what is on your credit report. The law allows everyone to receive one free copy of their credit report once a year and the best place to get that report (to ensure that you are getting a free report) is from www. annualcreditreport.com. In addition to getting your credit report and making sure that everything on it is accurate, you want to know your FICO score. The FICO score is a compilation of different pieces of credit data used by the three credit companies (Experian, Trans-Union, and Equifax) to create a single score. Using www.myfico.com is a great place to learn about the score and how it used. By the way, I am never too busy for your referrals! [email protected], 301/793-8732 Greater Catonsville Chamber Newsletter • www.catonsville.org 11 SOLUTIONS FOR ONE OF THE BIGGEST FRUSTRATIONS WE FACE EVERY DAY continued from page 4 IMPORTANT: You may notice a trend here. We need to be willing to share something that a prospect may find interesting enough for them to WANT to call you back. Ask for help. It shows humility and most people are willing to offer some help if you’re nice about it, especially when talking with an administrative assistant. “Hello, this is Dennis and I’m hoping you can help me. I’m not sure who I should be talking with but can I explain what I’m looking for?” Now you have the person’s attention. Then, when you are transferred begin by saying, “Hello, I was just talking with Larry and he suggested I talk with you…” Take advantage of the bizarre and whacky holidays. There are several every day. For example, in July, believe it or not, we can look forward to these holidays: July 5 is Work-a-holics Day even though everyone else is on holiday, July 13 is Embrace Your Geekness Day, July 14 is Pandemonium Day, July 23 is Hot Dog Day… and so on. Send an email or a post on social Looking for a more “Active Role” in the Chamber? B eing part of a chamber committee is a great way to network with fellow chamber members while making an impact on the community your business serves. Just contact the committee chairpersons listed on our website or call the chamber office. Your participation will be enthusiastically received and welcomed. media with a picture in honor of one of these whacky holidays and give your prospect a good laugh. Use your imagination and have fun with it. Send a letter in a trash can. Seriously. We usually get at least 90% response with this method. Print out a short letter on one page with the headline: “I’ve sent you several messages and you must have put them in the trash so this time I went ahead and did it for you. But this is why you shouldn’t…” Crumple up the letter and stuff into a small 4-inch by 4-inch trash can and send it by mail in a box. It gets noticed every time. Last, not least … This is one of my favorites that was sent to me by a client who was so impressed with a salesperson’s efforts to reach him that he had to pass it along. And yes, the salesperson got the meeting she wanted. To get his attention, she sent this email… Top 10 reasons why you haven’t called me back 10 My voicemails are so boring that you have permanently fallen asleep. 9 8 You’ve become trapped by a file cabinet and cannot reach a phone. 7 6 5 You think if we talk I’ll stop mailing our company’s toys and your collection will be incomplete. You won the Powerball, quit your job, and moved to Tahiti. You accidentally deleted my number…the last 100 times I called. I’ve called you so many times that you now think I’m a stalker and are mildly concerned for your safety. 4 3 You lost your voice for the past several months. You’re moonlighting as Batman and are too exhausted from fighting crime to pick up the phone. 2 You’ve had a hot hand at the craps table and you “never ever leave a heater.” 1 You think I’m trying to sell you ____________. (Add what people mistakenly think you’re trying to sell them. Have fun with it.) In all seriousness, I would love the opportunity to come out and introduce myself and speak a little about our program if you are free for 30 minutes on day, date and time. Please let me know if that works in your schedule. Thanks for your time. I absolutely love it! Be willing to take a risk. Have fun and show some personality. I often say, “People do business with people they trust. And they trust people they like.” Your first step is to get people to like you and want to call you back. The best way to begin is to be humble and friendly. Have other breakthroughs to get people to call you back? I would love to hear about it. Send them to me at [email protected] About Dennis J. Sullivan: Dennis is author of The Breakthrough One Page Marketing Plan (www.OnePageBreakthrough.com) and is an Associate Professor at CCBC teaching business management, marketing, and sales. He is also Executive Director of the college’s Center for Business Innovation, a Lecturer at Johns Hopkins University’s Center for Leadership Education and is owner of Breakthrough Pros, a consulting company specializing in lead generation, sales conversion and product launches. Contact information: www.Breakthrough Pros.com or [email protected] Follow us on: Join a committee today! Contact Teal Cary for more information. Quote for the Month Volunteering is at the very core of being human. No one has made it through life without someone else’s help. Heather French Henry 12 Greater Catonsville Chamber Newsletter • www.catonsville.org
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