Food Items Registration and Label Assessment-FIRS

Food Control Department
Food Items Registration and
Label Assessment in the FIRS
Food Control Department
Step 1: Go Dubai Municipality Website
• Log in with your user and password in Dubai Municipality
website: www.dm.gov.ae
Food Control Department
Step 2: Click on Food Import Re-export Services
Food Control Department
Step 3: Search for your food item before applying
for registration
Food Control Department
Step 4: Feed in the barcode and click on search
Food Control Department
Step 5: The result of the search shows that the item is
registered already, so if you applied for the same barcode
it will be rejected
Food Control Department
Condition ❶: If you tried to apply for an already
registered item this will be the result
• Your request will be received in the FIRS and will be
rejected directly:
Food Control Department
Step 6: If the item was not registered you can apply
for food item registration and food label assessment
Food Control Department
Continue on Step 6:
Food Control Department
Step 7: Apply for new request
Food Control Department
Step 8: Select the type of request you want to
apply for
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Food Item Registration and Label Assessment: includes both the label assessment
and the item registration and fall under each conditions
Food Label Assessment: includes only checking the compliance of the label with
the standards
Food Item Registration: includes only food item registration in the FIRS system
without paying attention to the label and the applied standards
Food Control Department
Condition ❷:
• If you applied for Food Item Registration and Label
Assessment, you should not apply for Food Item
Registration or Food Label Assessment
independently
Food Control Department
Step 9: Fill in all the required fields
Food Control Department
Continue on Step 9: Each food label shall contain
the following:
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Brand Name is a requirement
Product Name (a summarized description of the food product).
The food ingredients (arranged in a descending order according to the weight or volume).
Production & expiration dates of all products (except those which are exempted from
displaying the validity or expiration dates).
Name of the food manufacturer, packer, distributor or importer.
Net weight or volume.
Country of Origin should be declared clearly and should be specific for example EU is not a
country of origin. The exact country should specified
Product’s barcode.
Lot number
Language of the label shall be in Arabic. Approved stickers could be used to translate the
food labels in Arabic Language.
Storage conditions (if the validity of the product depends on such conditions).
Mentioning the ingredients which may cause hypersensitivity
Instructions for using the product (if needed)
Displaying the nutritional information is optional (catering only)
Food Control Department
Step 10: Attach a clear image of the label and a
clear image of the item itself
Food Control Department
General rejection reasons
• After you submit your request you will get a number
similar to the following for different services as explain
earlier:
– FRLA-06052014-0009: Food Item Registration and Label Assessment
– FITR-13052014-0011: Food Item Registration
– FLAR-08052014-0048: Food Label Assessment
Food Control Department
Condition ❸: Rejection Reasons
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Banned Ingredients such as poppy seeds and alcohol
Difficult to read the label information
Duplicated barcodes in the FIRS
Food supplements are controlled by consumer section
Ingredients are not declared
Ingredients in foreign language neither Arabic nor English
Items should be approved by ministry of health
Non conformity with shape law has religious signs or
inappropriate pictures
• Non food items such as cigarettes
Food Control Department
Condition ❹: Following up you requests
Food Control Department
Contact Information:
Karama Center: 04/3374800 Ext: 280, 226, 231, 246, 245
Direct Number: 043360331
Food Control Department
Thank you