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CEO Word For three decades ITQAN has been providing an outstanding level of service and quality. It has introduced itself as key provider of the world class IT solutions. ITQAN's vendors list is impressive; and there is a good reason why all these companies have chosen ITQAN to be their Information Technology partner. We perform quality, efficiency and are easy to do business with. The word 'ITQAN' was chosen to mean. It can be translated from Arabic as "perform with quality". We, as a company, stepped on this road 30 years back and we are eagerly carrying on. ITQAN provides highly professional expertise in terms of infrastructure solutions and applications field. We keep on tying up new partnerships with key technologies and services providers from all over the world. During the last quarter of 2014; ITQAN has leveraged the level of partnership with its technology vendors, which means that the company reached another level of knowledge and experience. The success of a company isn't measured just in a healthy bottom line and a large market share. This is also the existence of a strong quality-oriented corporate culture that ensures clients are happy and loyal. Even though ITQAN has gone through many challenges, now it is healthier than ever. We see bright and promising future of our company for many coming decades. We have built up the reputation of the company you can trust. With our services and solutions, we aim to bringing up your business to the level of success. About ITQAN ITQAN is one of the UAE’s leading systems integrators known for providing Enterprise Customers with world-class solutions by addressing their local business needs. ITQAN offers state of the art technologies including: Portals & Content Management, Imaging, Archiving, Document Management & Workflow Automation, Healthcare Information Systems, Enterprise Resource Planning, Learning & Performance Management, Security Systems, Audiovisual Systems & Infrastructure, and Customer Relationship Management Solutions. Established in 1984 as Al Bawardi Computers, the company became ITQAN in 1997 and was and still is 100% nationally owned. The word 'ITQAN' can be translated from Arabic as "perform with quality". With a multi-national team of more than 100 IT professionals, the company has offices located in Abu Dhabi and Dubai. As a hardware reseller in its early years, the company was the first to bring Compaq into the Middle East market, followed by the launch of Microsoft Middle East operations in 1991 to provide office automation services through ‘Gold Partnership’ status. As the market evolved, ITQAN re-positioned its portfolio offerings and re-structured the organization to focus on application solutions. In 2000, it began to offer Implementation Services for On-line Government Services, Document Management and Healthcare Management Solutions, demonstrating real added value to customers. With its growing focus on implementing application solutions, ITQAN has built a dedicated team of highly skilled professionals and a set of operational competences that form the underpinnings of its competitive advantage. Today, ITQAN is preferred local systems integrator and application solutions provider for major market sectors such as: Government, Semi Government, Oil & Gas, Telecommunications, Banking & Finance, and Real Estate. As an ISO/IEC 9001, ISO/IEC 27001 and ISO/IEC 20000-1 certified company, ITQAN is a recipient of numerous quality and excellence awards: Microsoft Gold Certified Partner 2009-2010, Microsoft Partner Network Gold Certified Partner, Oracle Gold Certified Partner, CISCO Silver Certified Partner 2010-2011, DELL Certified Partner 2010, Stevie' Awards For Sale & Customer Service Bronze Stevie' Award 2012, CISCO Gold Certified Partner 2013-2014. ITQAN Culture The success of a company isn’t measured only by healthy bottom line and a large market share. Moreover, it’s the existence of a strong quality-oriented corporate culture that ensures customers are happy and keep coming back. ITQAN quality system is a way of life - every employee is sincerely committed to providing quality service to the customers. Our company runs simple principle of doing the good job from the start. It is performed both in terms of building up relationships with vendors, suppliers and subcontractors, and with customers. ITQAN People Over the years, our customers have repeatedly told us that our key differentiation is the caliber and talents of our staff. It has always been our goal to build our reputation and solid practices by hiring the best IT professionals, driving them through rigorous industry leading certification programs and putting them to work at solving business problems. We believe that best technologies supplemented with the robust technical skills of staff will result in a unique blend of background and experience that can be efficiently utilized on a wide range of business challenges. ITQAN Vision To be the most preferred enterprise system integrator and solutions provider in the region. ITQAN Mission We will grow our business and extend our market share to earn our customers' loyalty and awareness of our capabilities by delivering on time quality projects utilizing world class services and resources. ITQAN Services and Solutions ITQAN Services from designing the solution up to implementing and further maintenance are carefully handled by five Business Units: Application Implementation Services (AIS) Information Infrastructure Solutions (IIS) Integrated Security Solutions (ISS) Optical Networks (ON) Project Management Office (PMO) ITQAN’s Solutions Portfolio covers these three areas: Applications Infrastructure Integrated Security Applications In the Applications field ITQAN maintains to combine vendors’ applications and format an exclusive and smart solution to improve the customer’s business workflow. Infrastructure In terms of Infrastructure Solutions ITQAN’s offers could be classified by few categories: Software Organizations may find acquiring and managing software licenses complex and daunting. ITQAN helps its customers make smart licensing decisions based on their current and projected needs, with attractive pricing and predictable cost options. This is in addition to a variety of value-added benefits that reduce the cost of software license acquisition, software asset management and technology development. ITQAN assess, recommends and distributes licensing solutions that meet the needs of small, midsize and enterprise customers. Hardware ITQAN offers a wide range of hardware solutions for the SMB and enterprise markets – everything from access control, CCTV cameras, storage, road blockers, barriers etc. With ITQAN highly trained presales and consultancy team, ITQAN adds value to complex enterprise-wide solutions. ITQAN has the expertise and know-how to undertake all phases of the project from designing to configuration and installation, ensuring peace of mind to all our customers. Networking, Data Security, Computing, Storage, Cloud and Virtualization When it comes to networking we always consider this is the most complex part of any infrastructure solution within SMB, Enterprise or Service Providers. Hence, ITQAN has invested heavily in training its consultants and engineers to make sure they are aware of the latest technologies, solutions, best practices and IT vendors’ new trends. All ITQAN’s consultants and engineers are maintaining the top notch IT certificates for most of the leading technology vendors; they are fully equipped to work on all infrastructure implementation projects, from designing phase to installation, testing, commissioning and finally supporting and maintaining the deployed solution. Professional and Support Services Having the ability to support customers when it comes to implementation, deployment and support of the designed solution is a crucial area and is vital to every solution. ITQAN is proud of its team of highly skilled engineers and experts who are fully qualified, and well trained for deploying any kind of infrastructure solutions that ITQAN offers, including but not limited to: networking, data security, computing, storage, cloud and virtualization for a wide variety of vendors and different sizes of environments from SMB to large enterprises and Service Providers. Integrated Security As for the Security field, ITQAN offers the following options: Aviation and Defense Solutions ITQAN offers solutions for the Aviation and Defense sectors including Air and Airport Traffic Management Solutions, Ticketing Systems, Satellite Navigations Solutions, Toll Control and Management Solutions, Electronic Warfare Systems, Radars, Sonars, Command & Control, Avionic & Equipment Systems and Fire Control Systems. Facility Asset Management Solutions Should you wish to effectively manage your physical assets and maintenance operations, ITQAN offers Facility Asset Management Solutions that give you the ability to make better decisions, run operations more effectively and efficiently, you have the ability to manage the work flow process including Work Order management, Preventive Maintenance Management, Inventory Management, Contract Management, Project Management, Asset Management, Space Management, Fleet Management and Utility Management. Application Implementation Services (AIS) AIS practice focuses on enterprise applications implementation and support. This Business Unit of ITQAN provides solutions in terms of Enterprise Resource Planning, Customer Relationship Management and Learning Management Systems. AIS shares its expertise in Talent Management, Performance Management Systems; Performs Customer Feedback Management; works with Mobility Solutions and Analytics Performance. AIS offers to its customers highly developed and fully completed set of services to improve their businesses and maximize their IT investments. Microsoft Dynamics (AX,CRM,GP) Healthcare Information Systems ORACLE ERP & Technologies Implementation services Learning Management Systems/Performance Management Systems SAP (ERP&BI) Application Management Services ECM Business Intelligence Workflow & BPM Information Infrastructure Solutions (IIS) IIS Business Unit of ITQAN provides technical expertise, solutions and wide range of IT and Converged Systems Integration offerings. Alongside with other Business Units, IIS aims to a wide variety of customers’ various business needs and requirements. After performing qualified analysis of the customer’s business and technical needs, and existing environment IIS team provides the right solution. IIS solutions building process comprises many activities and practices such as assessment, development, modeling, verification, installation, commissioning, onsite consultancy and support. IIS team level of expertise spans through the entire range of IT market requirements and standards, as it spreads from SMB to Large Enterprises, and Service Providers. The services and solutions that IIS offers to ITQAN customers are enlisted below: Passive Infrastructure Collaboration & Unified Communication Data Center Design, Supply, Installation and Consultancy Application Delivery Solutions Networking Solutions (Wired & Wireless) Systems & Storage * Unified Computing & Servers * Backup & Archiving * Virtualization * * * * * Network Infrastructure Network Optimization Wireless & Mobility Network Management & Performance Monitoring Network Virtualization & SDN Security Solutions * * * * * * * * * * NG Firewall & IPS Solutions Anti-Virus & Anti-Spam Solutions Anti-Malware & Sandboxing Solutions SIEM Solutions Access Control Solutions VPN & Encryption Solutions Vulnerability Scanning & Penetration testing Solutions Data Loss Preventions Solutions Patch Management Solutions Wide range of value added Security Solutions DR & High Availability Solutions Microsoft Infrastructure Solutions Cloud Based Computing & Cloud Based Service offerings PCs & Laptops Virtual Desktop Infrastructure (VDI) Services & Support Maintenance & SLAs Master Clock Business Continuity Services IP Signage Consultancy Services IPTV Audio Visual Solutions Meeting Room Solutions E-Learning & Smart Classroom Solutions HD Standard & Cloud Based Video Conference Solutions Integrated Security Solutions (ISS) ISS Business Unit of ITQAN is dedicated to protecting people, property, infrastructure, and customers high value assets by integrating new and novel technologies. Partner of several international security technology manufacturers consulting to both government and private sector, ITQAN team comprises professionals with years of specialized experience in design, estimation, supply, installation, commissioning and maintenance of security solutions. ISS offers state of the art technology solutions including: Perimeter Security Systems & Fences CCTV Surveillance & Video Analysis Audio Visual Solutions Access Control & Physical Barrier System Command & Control Rooms Security Radars & Sonars Communication & Surveillance Towers Thermal Camera Systems Night vision equipment Explosion Proof Cameras X-Ray Scanners Radio Jamming Systems ANPR & UVSS Optical Networks (ON) Optical Networks (ON) of ITQAN offers Telecommunication Systems Solutions. ON adapts the latest technologies to implement these solutions to thei business of the customer. By these solutions it would be less challenging to qualify fiber for high speed/high performance transmission purposes while allocating CD and PMD; perform cable joints by using high class splicing machines; reduce attenuation for better link performance; perform cable cut repairs, cable bend repair, cable termination and connector cleaning; achieve smooth migration from legacy network to next generation high speed networks. Perfectly customized networks will fit the business and operational needs within competitive running costs and reduced deployment and expansion times. Easily manageable networks with root cause analysis features will help to ease in redesigning and upgrading links. Resilient networks offering a variety of failover types, from mesh, ring, dual homing and other will bring their improvements to the new and existing technologies within the business infrastructure. Fiber Characterization * Set of qualified experts * Tools to perform measurements of chromatic dispersion (CD) and polarization mode dispersion (PMD) * Constant reporting to the customer Fiber repair * Defined maintenance * Following the international fiber repair methodologies * Splicing * Termination * OTDR measurements * Fault identification * Optical Loss Tests * Connector Cleaning Optical Transport Networks (OTN) * Link budget * Resilient network design * Equipment maintenance and upgrade * Root cause analysis * Network encryption Network Migration. SDH to NGN migration including: * Planning * Testing * Risk assessment * Impact analysis * Compatibility analysis * Traffic matrix Carrier Ethernet * Network design * Deployment * Testing and commissioning * Redundancy scenarios * Link budgeting and training . Project Management Office (PMO) The Project Management Office of ITQAN is the governing authority that is responsible of delivering the awarded contracts and orders. Our team of multi-national certified project managers will ensure the delivery and implementation of the objectives while fostering of best practices in Project Management and maintaining scope, time and quality. The projects at ITQAN are managed utilizing the ABIS™ Project Management Methodology, which is based on Project Management Institute’s Body of Knowledge (PMBoK). ITQAN Project Management Methodology coordinates the underlying life cycle processes of ABIS™ methodology for system development. The method of approach for the project would include the project management lifecycle to section in the Build and Implementation phase. These life cycle activities, while discrete, are often intertwined due to certain dependencies on each other. The exact timing of these activities will be based on organizational, project, and customer requirements. Project Management Services Enforces Project Management Standards Directly manage resources assigned projects Build Project Management Methodology supported by standard templates and web-based tools Continuous training and orientation of the Project Managers Build Project Management maturity at the organization level Keep Management and project Community informed Serve as the organization authority on the Project Management practices ABIS™ Methodology ABIS™ Methodology is intended to create a common framework to support ITQAN Business Units & their Customers Aligned with principles set out by the worldwide Project Management Institute (PMI) Designed to achieve greater degree of success in its programs/projects Provide confidence that the end to end solution meets the customer and ITQAN requirement ITQAN Partners Network The market has never been more competitive. Our customers are demanding higher value and greater innovation at a lower cost. ITQAN has built up strategic partnerships and alliances with key industry players that reflect the level of distinction we have achieved. Through these relationships, we are able to provide the highest-quality and most effective solutions to our customers that fit a variety of their business needs. ITQAN is leveraging its history of working with multiple vendors and platforms to assess the marketplace and select best-in-class technologies for itself and its customers. More importantly, ITQAN is looking towards the future and identifying specific technologies and business partners that will competitively differentiate our portfolio. Cisco is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. ITQAN being the Cisco Gold Partner is authorized to sell, design, implement and support Cisco’s range of switching, routing, security, wireless, servers, collaboration, data center, service provider and cloud solutions. Juniper Networks offers high-performance network and security solutions to help service providers, enterprises & the public sector create value & accelerate success. ITQAN is a Juniper Elite partner which is the highest level of partnership from Juniper and is authorized to sell and deploy all the network and security solutions & products from Juniper. Huawei is a global leader of ICT solutions. Continuously innovating based on customer needs, Huawei are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers. ITQAN partners with Huawei and have the capability to design and implement Enterprise and Carrier network solutions from Huawei. For well over a decade, Aruba has provided access management, network infrastructure and mobility application solutions that enables customers to create next-generation mobility networks. Aruba solutions are unified into one cohesive and manageable enterprise mobility infrastructure that strengthens security, simplifies how users and devices connect, and eases the burden on IT. ITQAN is an Aruba partner and has deployed many Aruba solutions and has the competency and skills to deploy complex wireless solutions. Riverbed Technology is a technology company that specializes in improving the performance of networks and networked applications. Riverbed helps organizations to have the flexibility to host applications and data while helping to ensure that applications perform as expected, data is available when needed, and performance issues are detected and mitigated as quickly as possible. Riverbed Steel Head, Steel Fusion Appliances are protecting the business and investments of any organization by providing functionalities like: LocationIndependent Computing, Application Acceleration, Bandwidth Optimization, Data Centre, branch office and Servers consolidation. Riverbed Application and Network Performance Management solutions are giving full visibility of the IT infrastructure and breaking the tie between the Applications and the Network teams. ITQAN has partnered with this industry leader to satisfy its customers’ business needs with the best solutions. Imperva is a provider of cyber and data security products. With an integrated security platform, Imperva data center security provides tools to combat attack, theft, and fraud, andmitigate risk.[ Imperva fills the gaps in traditional security by directly protecting high value applications and data assets in physical and virtual datacenters. IMPERVA delivers new layer of protection that keeps the high-value applications and data assets in customer’s physical and virtual data centers safe, yet accessible. ITQAN has partnered with IMPERVA to provide our customers with this layer of protection which includes Web application Security, DDoS protection, Database security, Cloud Security and Data Center Security. FireEye, is a leader in cyber security and malware protection, stopping cyber-attacks, advanced malware, zero-day attacks, and targeted APT attacks. FireEye protects the most valuable assets in the world from those who have them in their sights. ITQAN technical expertise along with FireEye technology, intelligence, and expertise helps eliminate the impact of security breaches. We find and stop attackers at every stage of an incursion. F5 helps organizations seamlessly scale cloud, data center, and softwaredefined networking deployments to successfully deliver applications to anyone, anywhere, at any time. ITQAN has partnered with this vendor who has been a leader in the Magic Quadrant for Application Delivery Controllers for many consecutive years. Citrix is a market leader in cloud, networking and virtualization technologies that are transforming how people, businesses and IT work and collaborate in the cloud era. ITQAN is a Silver partner with Citrix and has the skills and capabilities to design and deploy many of the Citrix solutions. Blue Coat Systems is a leading provider of Web security and WAN optimization solutions. Blue Coat offers solutions that provide the visibility, acceleration and security required to optimize and secure the flow of information to any user, on any network, anywhere. ITQAN being the Blue Coat partner and having expertise in deploying wide range of Bluecoat products is helping customers increasing their applications performance through caching and Proxy solutions and allow for secure internet access experience. Palo Alto is a security vendor providing next generation firewall features to market and as a leader in Gartner Magic Quadrant protecting organization from cyber threats. Palo Alto provides an array of NGFW features in to a firewall including advanced threat protection, firewall, IDS/IPS, and URL filtering. Because these functions are natively-built into the platform and share important information across the respective disciplines, Palo Alto ensure better security than legacy firewalls, UTMs, or point threat detection products. ITQAN is a Palo Alto partner with certified engineers helping our customers to secure their networks, and Data Centers with Palo Alto Next generation Firewalls and to protect throughout the continuum of attacks with blocking and providing visibility of the attacks in real time and giving contextual visibility of the applications and the users in the network. A10 Networks' Application Delivery Controllers and Threat Protection Systems are providing application availability, acceleration, and security for thousands Data Centers of the world's largest enterprises, service providers, and hyper scale web providers. ITQAN is A10 Silver partner and hence can provide customers with one of the leading Application Delivery solutions. Fortinet is a global leader and innovator in Network Security space providing UTM, and security systems, which are used by enterprises and service providers to increase their security while reducing total operating costs. Fortinet solutions were built from the ground up to integrate multiple levels of security protection including firewall, antivirus, intrusion prevention, VPN, spyware prevention and anti-spam designed to help customers protect against network and content level threats. ITQAN is a Fortinet Silver partner providing rich sets of Fortinet security solutions with having in-house certified engineers to help you to build and develop your network security and to protect from vulnerabilities and threats. McAfee, part of Intel Security, is one of the world's leading and dedicated security technology companies. Delivering proactive and proven solutions and services that help secure systems and networks of all sizes around the world from the latest malware and emerging online threats. McAfee solutions are designed to work together, integrating antimalware, antispyware, and antivirus software with security management features that deliver unsurpassed real-time visibility and analytics, reduce risk, ensure compliance, improve Internet security, and help businesses achieve operational efficiencies. ITQAN is a McAfee Premier Partners and therefore, our customers can benefit from the experience and expertise of ITQAN’s experts team who are relentless on keeping our customers and customers safe on the internet. Systems & Storage DELL is a leading provider of Servers, Storage Solution from small businesses to the world's largest data centers. DELL enterprise-class PowerEdge servers, Dell PowerEdge VRTX & Dell Storage offered as common building blocks for a converged infrastructure, DELL products set the standard in ease of management, energy efficiency. ITQAN being a Preferred Direct ELL Partner is authorized to sell, design, implement and support DELL range of Servers, and Storage solutions. Hewlett Packard is global largest providers of information technology infrastructure, Server, Storage Solutions to individuals and organizations of all sizes. HP delivers the best solution for customer specific business or IT challenge by gaining a thorough understanding of the situation, then applying the right combination of best-in-class services, software, systems, partners and financing. HP offers a complete portfolio of standards-based integrated solutions and services developed specifically to solve the complexities of data centers. HP innovative solutions help in transforming IT environments into highly automated, virtualized data centers. These solutions are designed to dramatically reduce maintenance and operational costs—while at the same time increasing agility, computing power, and data capacity. ITQAN being the HP Gold Partner is authorized to sell, design, implement and support HP range of Servers, Storage, collaboration, Data Centers, Service Provider and cloud solutions. EMC is a Global leader in Storage systems to enterprises of all sizes. EMC Information Management Strategy services organize your unstructured information by focusing on things such as reducing cost of storage and improving information security. This service enables companies to move to a model reaching all your applications and business processes by refining your information policies. As a result, companies reduce operating and infrastructure costs. EMC Storage provides the technologies and tools that can help you release the power of your information. ITQAN can help the customer to design, build, and manage flexible, scalable, and secure information infrastructures. ITQAN being an EMC Sliver Partner is authorized to sell, design, implement and support EMC Storage solutions & Storage Data Migration. VMware is a leading provider of Virtualization solutions components for building and running a private cloud infrastructure, based on VMware vSphere that leverages the software-defined data center architecture. This architectural approach delivers virtualized infrastructure services (compute, network, security and availability) with built-in intelligence to automate the on-demand provisioning, placement, configuration and control of applications based on defined policies, ITQAN being the VMware ENTERPRISES SOLUTION PROVIDER Partner is authorized to sell, design, implement and support VMware solutions & Data Migration. Veeam provides solutions that guarantee high Availability for the Modern Data Centers to help businesses remain always-on. Businesses today require 24/7 access to data and applications, and efficient management of exponential data growth, while users have no patience for downtime or data loss. With VMware, Hyper-V delivering some of the latest technologies in virtualization, more organizations are benefiting of them than ever before. Veeam Solutions enable VMware and Hyper-V customers by providing Solutions that deliver High Availability for the Modern Data Centers. ITQAN is a Silver partner for VEEAM and is amongst the few System Integrators in UAE that have the expertise to design and deploy VEEAM solutions. Being VEEAM Sliver partner, ITQAN can support the customers who have either VMware or Microsoft Hyper-V, help them to address their virtual Back-Up, Disaster Recovery and management challenges. ORACLE is a leading provider of Infrastructure Servers, Storage, Linux and Virtualization Solutions available to eliminate single points of failure for mission critical Oracle Databases and applications. ITQAN being the ORACLE Gold Partner is authorized to sell, design, implement and support ORACLE range of Servers, Storage, virtualization and data migration solutions. SYMANTEC is leading provider of small, medium and large Enterprises Backup & Recovery Solutions. Symantec NetBackup protects the most demanding Data Center environments, offering reliable, scalable protection with support for virtually every popular server, storage device, hypervisor, database, and application platform. ITQAN being Symantec Sliver partner is authorized to sell, design, implement and support Symantec Backup solutions. Leviton Network Solutions supports commercial and residential cabling infrastructures around the globe with an unparalleled selection of highperformance cabling infrastructure products and systems. From the server room to the living room, Leviton’s proven end-to-end performance keeps people connected. ITQAN being Authorized Installer is authorized to sell, design, implement and support Leviton’s Structured Cabling Implementations. Data Centre APC by Schneider Electric is a manufacturer of End-to-End data center solutions, products and services, uninterruptible power supplies, electronics peripherals and a wide range of relevant products including Surge Suppressors, Power Conditioning equipment, Power Management Software, DC Power Systems, Precision Cooling equipment, Professional and Consulting Services for Non-stop Networking. APC is one of the leading Global Specialist in Energy Management and Critical Power and Cooling Services which provides Protection against many of the primary causes of data loss, hardware damage and downtime. APC, known for Legendary Reliability, sets the standard of quality, innovation and support for power protection solutions from desktop systems up to data center operations to entire facilities. ITQAN being APC Elite Partner is authorized to sell, design, implement and support the APC range of products and services ranging from 0.5 kVA up to MW Scalable Modular UPS Systems, Data Center Infrastructure Solutions(DCIM), In-Row and Conventional Cooling Solutions, Energy Management Solutions, and Professional Services. Microsoft is the worldwide leader in software, services, devices and solutions that help people and businesses realize their full potential. ITQAN is a Microsoft Gold Certified Partner and a Licensing Solution Provider (LSP) of Microsoft volume licenses to enterprises. ITQAN’s technical expertise, track record of success and the quality of work have earned ITQAN the Microsoft Gold certification status with the competency of Volume Licensing. SAP is at the center of today’s technology revolution, developing innovations that not only help our customers run at their best, but also improve the lives of people everywhere.As the market leader in enterprise application software, we help organizations of all sizes and industries combat the damaging effects of complexity, generate new opportunities for innovation and growth, and stay ahead of the competition. SAP applications and services enable more than 263,000 customers to operate profitably, adapt continuously, and grow sustainably. ITQAN is the bronze partner for SAP. By engineering out the complexity that stifles business innovation, Oracle is engineering in speed, reliability, security, and manageability. The result is best-in-class products throughout an integrated stack of hardware and software, with every layer designed and engineered to work together according to open industry standards. Oracle's complete, open, and integrated solutions offer extreme performance at the lowest cost—all from a single vendor. Integrated, industry-specific solutions are engineered to address complex business processes across a wide range of industries. ITQAN being the ORACLE Gold Partner is authorized to sell, design, implement and support ORACLE range of Servers, Storage, virtualization and data migration solutions. ISS Specific Partners With a long and prestigious history of offering high-quality, innovative products and exceptional customer service, Pelco by Schneider Electric has become the most soughtafter supplier in the video security industry. Founded in 1957 and headquartered in Clovis, California, Pelco continues its never-ending pursuit of 100% customer satisfaction. Today, Pelco employs about 2,200 people worldwide, with resellers in 130 countries. Bosch Security Systems’ commitment is to securing people and premises, wherever lives and property are at risk. The product range from Bosch Security Systems includes video surveillance, Access Control, Intrusion Detection, Fire Detection and Evacuation, Security Management, Public Address and Conference Systems as well as Professional Audio Systems, which are designed to minimize total cost of ownership. Bosch is a German conglomerate. Axis is market leader in IP video and a driving force behind the shift from analog to digital video surveillance, which paves the way for a more secure, smarter and safer world. Axis offers network video solutions for professional installations featuring products and solutions that are based on innovative and open technical platforms. Axis is headquartered in Sweden. Founded in 1982, HGH Infrared Systems designs, develops, assembles and sells optronic systems for industrial, civil, defense and security applications. In 30 years of existence, HGH has established itself as an international reference in terms of innovation in infrared technology, through the development of multiple advanced sensors. General Dynamics is an aerospace and defense company that offers a broad portfolio of products and services in business aviation; combat vehicles, weapons systems and munitions; ship building; and communication and information technology systems and solutions. General Dynamics – Global Imaging Technologies owns the core technologies of our electro-optical infrared (EO/IR) and motion control solutions, from components to assemblies to fully integrated systems. SightLogix Inc. manufactures the only intelligent video surveillance system designed specifically for use in the outdoor environment. Since 2004, SightLogix Inc., is a company committed to developing the first reliable, real-time outdoor video analytics solution. Since that time, the SightLogix intelligent video system has become a proven leader in automated perimeter surveillance, and is currently deployed at critical infrastructure sites throughout the USA and abroad. Flir Systems Inc. designs, manufactures, and markets thermal imaging and infrared camera systems. Its Thermography division offers products for commercial and industrial applications, for temperature measurement. The Commercial Vision Systems division caters to security, automotive, marine, airborne, and first responder markets. The Government Systems division makes products allow to see in total darkness and through smoke, haze, and various types of fog. This division serves search and rescue, force protection, border and maritime patrol, surveillance and reconnaissance, targeting, federal drug interdiction, military, paramilitary, and police markets. Flir was founded in 1978 and is headquartered in Wilsonville, USA. The Gallagher Group, entered the security market in early 1990s. Leveraging their strength in research, design, and development, the NZ company has grown to be a global technology leader in the development and manufacture of integrated security solutions and perimeter protection systems. Gallagher’s security solutions are utilized in more than 100 countries around the world, and are employed in all major industries, including education, ports and airports, military and defense, critical infrastructure, mining, corrections, finance, entertainment, and healthcare. HID Global is leader in products, services and solutions related to the creation, management, and use of secure identities for millions of customers worldwide. Recognized for robust quality, innovative designs and industry leadership, HID Global is focused on serving a variety of markets that include physical access control; IT security, authentication/credential management; card personalization; visitor management; government ID; and identification technologies for a range of applications. HID Global is an ASSA ABLOY Group brand. Future Fibre Technologies (FFT) manufactures and markets a range of fibre optic intrusion detection and location systems for fences, pipelines and perimeters that are, quite simply, the world's most effective solution for securing high value assets and critical infrastructure. The products are classified as Perimeter intrusion detection, Pipeline protection against TPI and Secure network communication. FFT is an Australian company with global presence. Cova Security Gates was formed in 1987 in Surrey, UK, developing a range of perimeter security gates, road blockers, bollards and barriers for long term continual use, often in hostile environments. Cova Security was the first manufacturer in the world to bring Trackless Bi-folding Speed Gates to the market. Cova Security has a strong ethos of constant research and development, giving our clients high quality perimeter security products. Automatic Systems has been designing and manufacturing pedestrian and vehicle access systems for over 45 years. Our product portfolio complements Security Entrance Lanes, Swing Gates, Tripod Turnstiles, Full Height Turnstiles, Security Doors and Detection Units, Parking, Toll and Perimeter Rising Barriers, Extra-Long and Security Barriers, Rising Fenced Barriers, Rising Bollards and Road Blockers. There are more than 90 million daily users of Automatic Systems equipment worldwide. Automatic Systems is a subsidiary of the Bolloré. Gunnebo AB is a Swedish manufacturer of security products and solutions. The Company’s operations are divided into five business areas. The Bank Security and Cash Handling f solutions and services to protect assets, valuables and people. The Secure Storage provides offices and home environments with safes utilizing technology in fire and theft protection. The Global Services offers both product-related services and standalone. The Entrance Control offers solutions to protect property by regulating the flow of people. UVIScan® system will provide you with the perfect solution to scan, inspect, and digitally record the underside of vehicles. With UVIScan® you will enable your security staff to perform high quality and highly efficient inspection against explosives, weapons, narcotics, and other contraband hidden under vehicles. Gatekeeper is an American advanced technology company dedicated to the development and worldwide deployment of security systems that allow the underside of vehicles of all descriptions to be automatically searched and drivers and passengers to be screened from a safe distance. Gatekeeper's automatic under vehicle inspection systems (AUVIS) are designed to provide the first line of defense against foreign and domestic threats no matter the means of ground travel (i.e., cars, trucks, trains, etc.). Each AUVIS integrates with other entry control point technologies (GatePost, for example) providing a comprehensive access control point system. Heald Ltd., UK is a manufacturer of anti-terrorist perimeter security systems, range of PAS 68 and DOS K rated crash tested and high security barriers, automatic rising bollards, security traffic bollards, car park barriers, truck stoppers and road blockers. We hold nearly 25 years’ experience in the field of high security vehicle access control systems and through in house facilities, strict quality control is adhered, in line with our ISO 9001: 2000 certification. DMT is a global leader in providing complete radar security solutions. With offices strategically located in Virginia, Florida, UK, Norway, Spain, and the UAE; DMT is able to offer our customers the attention to detail, and service that is second to none. DMT's broad range of radar products and services, allows us to provide custom solutions that are tailored to our client's needs. DMT has substantial experience in land, air, and waterside installations. Operation over land and water is difficult for many radar systems, but long- term development and testing of algorithms has led to unparalleled performance in this environment. Terma was established in 1949 and is headquartered at Lystrup, Denmark. Terma delivers advanced security systems and surveillance radar solutions for ports, airports, coast guards, first responders, emergency organizations, and defense forces. Our solutions are based on the Terma SCANTER radar, superior for small target detection, and the T.react platform, which ensures a correlated view of all data and information at all times. In 1971, Sonardyne was officially founded by John Partridge in UK. Company vision was to improve the safety and efficiency of underwater navigation for divers through innovation in acoustic signal processing. Our expertise ranges from autonomous undersea networks of wirelessly controlled seabed sensors, monitoring safety critical positioning and control systems around offshore platforms and submerged structures through to the early detection of deadly Tsunami waves that can have such a devastating effect on the world’s coastlines. SIGNALIS provides Vessel Traffic Services (VTS) systems, Coastal Surveillance Systems (CSS) and Critical Infrastructure monitoring solutions. These will be used for harbor security, port management, maritime and land border surveillance. STYRIS® is solution for collection, processing, consolidation, enrichment, distribution and display of data deriving from a wide range of maritime sensors such as radars, AIS, RDF, cameras, weather stations and sonars. ATEÏS Europe BV is manufacturer of commercial audio products like DSProuters/processors, IP-intercom, steerable line arrays and fiber-optic audio transducers. We are leaders in the Voice-alarm market with both certified control and indicating equipment and an extensive range of certified loudspeakers. With offices in Holland, France, Germany, Switzerland, USA, Middle- and Far East, it is our mission to provide pleasingly innovative solutions. Trend is one of the world’s leading Building Energy Management Systems (BEMS / BMS) manufacturers. Its fully integrated control solutions are able to meet the most complex requirements of modern buildings. Founded in 1980, Trend continues to design and manufacture in the UK. Trend has a Strong market position in the and other regions around the world. Trend is a BSI registered company, complying with the requirements of BS EN ISO 9001 and also operates an Environmental Management System which complies to ISO 14001:2004. Jacques Technologies is a market leader in the innovation, technological design and development of integrated communication systems featuring video and audio intercom, emergency help point units and public address. Operating the latest, fully digital, true IP technology, Jacques provide video and audio intercom and public address solutions to worldwide markets. Designed, engineered and manufactured in Australia to the highest standards, Jacques solutions are most suited to commercial applications where security, safety and information is paramount. Bose Corporation, based in Massachusetts, specializes in audio equipment. Founded in 1964 by Amar G. Bose, the company operates 8 plants, 153 retail stores and an automotive subsidiary. Bose is known for its loudspeakers, noise-cancelling headsets, and automotive sound systems. Other products manufactured by Bose include amplifiers and headphones. Extron started in 1983, develop, design and manufacture AV components that work together to convert, switch and distribute signals, and control entire AV systems from a single interface. Our products enable effective communication in a variety of presentation environments, such as classrooms, boardrooms, houses of worship, lecture halls, and control centers. Today we have 30 offices worldwide, and provide uncompromising service, support, and solutions. ARTHUR HOLM is a leading European brand of state of the art motorized, retractable and stationary monitors whose designs are based on high end quality materials and cutting edge technology. ARTHUR HOLM’s product range is 100 % customizable and comprises retractable monitors, foldable, rotatable, single and double face, design wall-integration screens, multimedia kiosks and information totems and the company’s latest innovation, a universal motorized lift system for "gooseneck" microphones. Christie® is a global visual, audio and collaboration solutions company offering diverse solutions for business, entertainment and industry. Christie employs over 1,500 people globally and has installed over 100,000 projection solutions for a variety of industries, worldwide – and we’re not stopping there. Christie headquarters are based in California, USA. With a history of audio innovation spanning over 80 years, Shure Inc., USA has turned a passion for making great microphones and audio electronics into an obsession. No wonder Shure continues to set the worldwide industry standard for superior microphones and audio electronics. From microphones to headphones to wireless gear, we make products that help you define your sound. We take equipment issues out of the audio equation. So you're free to concentrate on your music with confidence. Ericsson Emergency Response solution enables rescue and relief workers to command, control and communicate urgent information quickly and efficiently, helping to save lives and protect property. The Emergency Response solution is a flexible end-to-end solution that can be integrated into any existing communication infrastructure, such as telephony networks, PBX equipment/networks and existing Private Mobile Radio (PMR). Ciena Corporation is a United States-based global supplier of Telecommunications networking equipment, software and services that support the delivery and transport of voice, video and data service. ITQAN Awards List ITQAN Customers Government Abu Dhabi Executive Council - General Secretariat Abu Dhabi Economic Development Council Abu Dhabi Tourism Authority (ADTA) Department of Planning and Economy Emirates Post Dubai Tourism Dubai e-Government Dubai Police Dubai World Trade Center (DWTC) General Information Authority (GIA) Ministry of Economy Ministry of Culture Abu Dhabi Municipality Department of Finance - Abu Dhabi Abu Dhabi Council for Economic Development (ADCED) Environment Agency - Abu Dhabi(EAD) Ministry of Education Higher Corporation For Specialized Economic Zones (Zones Corp) Abu Dhabi Educational Council Sharjah Museums Department Semi Government Etisalat Mubadala Abu Dhabi Water & Electricity Authority(ADWEA) Oil & Gas Abu Dhabi Gas Industries Ltd. 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