EFMS Headteachers Leaflet:Layout 1

C O N TA C T
Telephone: 01473 584188
email: [email protected]
www.easternfms.co.uk
Grounds Services Kevin Rowton 01473 833065
Catering Services Chris Denny 01473 584934
Facilities Management Hannah Leys 01473 264096
Caretaking & Cleaning John Davy 01473 584890
Design & Print Stephen Lilley 01473 260602
Totally integrated single sourced service delivering unique solutions
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E A S T E R N FA C I L I T I E S
MANAGEMENT SOLUTIONS
“A conscientious and
proactive service
provider, that is
environmentally aware
of its impact on the
communities that
it serves”
As a unique and established Facilities Management organisation we
have been successfully delivering a complete range of soft services
to a diverse public and private sector customer base throughout
East Anglia.
As a county wide trading organisation we have shown significant
growth across all our services and will provide a sustainable financial
return to our shareholders in the future.
A conscientious and proactive service provider, that is
environmentally aware of its impact on the communities that it serves.
With ISO9001:2008 quality certification and ISO14001:2004
environmental certification we ensure our procurement, sourcing and
service delivery meets and is compliant with current legislation.
As an innovative and forward thinking facilities management and
service provider we have a continuous improvement ethos; that
ensures as a partner we are always providing best value and value for
money with a hassle and risk free proactive delivery style.
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W H AT C A N W E O F F E R Y O U ?
Our Values
• Best Value
Our services are available as a totally integrated single point service
or as individually selected services providing a customised service
provision option.
• Customer Focused
• Building Trust Through
Professionalism
The uniqueness of our service delivery allows our customers to choose
those specific services they need when they need them and with the
option to engage other service lines at a later date.
• Innovation
• Mutual Recognition &
Respect
• Sustainable Growth
• Committed To Continuous
Improvement
As an innovative, proactive and equal opportunities employer we
invest significantly in a workforce training and development strategy,
aimed at providing the individual an opportunity to achieve their
full potential.
Code of Practice
We will conduct their services and business practices under through
compliance with their comprehensive policies and procedures.
We will ensure that they provide best value and deliver their
services to meet and exceed their customers expectations, and will
employ best practice at all times adhering to the guidelines for
ethical, commercial and operational conduct as shown in their
Code of Practice
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GROUNDS SERVICE
“With a reputation for
quality and value for
money we offer a one
stop professional
service for all external
horticultural and
related services”
Offering a comprehensive and competitive range of hard and soft
landscaping, grounds maintenance services along with design and
installation of synthetic pitches, play surfaces and multi use games
areas (MUGA)
• Hard and soft landscaping
• Bespoke construction of playing fields and synthetic surfaces
• Design and construction of external areas including drainage
and lighting
• Learning through landscapes facilities including, outdoor
classrooms, Theatre, art exhibition areas, environmental areas
• Tree services
• Cleansing services including graffiti removal
• Grounds maintenance
• Amenity and sports pitch natural grass & synthetic
surfaces maintenance
• Synthetic turf replacement, repair and maintenance
• Demolition – Building demolition and general site clearance
• Safety inspections
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C AT E R I N G S E R V I C E S
“We have a reputation
for providing an excellent
guaranteed cost service.
We use locally sourced
ingredients ensuring you,
our clients the best
customer satisfaction
with every meal”
At
we’re passionate about fresh, healthy food, local sourcing
and our customers. We can boast that most of our food is freshly
prepared and cooked on site each day.
We deliver our select services to the Education and Commercial
sectors and provide Function Catering for that special occasion.
Our services include:
• Nutritional and healthy eating advice
• Menu preparation
• Food selection, procurement and production
• Advice on hygiene standards
• Scheduled and on-demand meal services
• Automatic vending systems installation and maintenance
• Design consultancy for commercial kitchens
• Operation, cleaning and maintenance of clients kitchen and
catering facilities
• Turnkey project management including design, installation and
commissioning
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FA C I L I T I E S M A N A G E M E N T
BUILDING SERVICES
“Dedicated to
providing professional,
reliable and affordable
services, the Facilities
Facilities Management (comprising of a discrete range of services)
The building services teams offer a range of individually tailored
services designed to meet the changing needs of our customers.
Our range of services includes:
Management group
• Front of house reception and facilities & travel bookings services
prides themselves on
• Building Management
meeting customer
needs quickly and
effectively using a
supportive flexible
approach”
• Key Holding and out of hours response (24/7)
• Building security presence and site patrols
• Deliveries, collections and ad hoc requests
• Furniture and equipments moves
• Essential Health and Safety including Water, Emergency light and
Fire Alarm Testing
• Waste management and secure destruction services
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C O U R I E R & P O S TA L S E R V I C E S
“Our experienced team
offer impartial advice to
help customers achieve
the best value service”
Our Courier and Postal services handle millions of mail items per
year from our three operational bases in Ipswich, Bury St Edmunds
and Lowestoft.
Our experienced team offer impartial advice to help customers
realise the best value service in terms of cost, speed of delivery and
reliability and our services include:
• Packaging, labelling and addressing
• Stationary ordering and delivery
• Bulk Mailing
• Leaflet and product packaging and distribution
• Internal and External Mail delivery and collection
• Secure delivery and collection of files, records, packages and
library books
• Planned daily and weekly courier services
• Ad hoc courier services including same and next day delivery
services
• Transporting of larger goods and bulky items
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SECURITY ACCESS CONTROL
“Our security access
control room provide
a range of building
and complex security
services”
Our Security Access Control room provide a range of building and
site complex security services including:
• Live Access card design and production
• Design and production of photo identification cards
• Design and production of company identification cards
• Visitor card management
• Car park charging mechanisms
• Lone worker monitoring and management
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C A R E TA K I N G & C L E A N I N G
“We aim to be the first
choice provider of
caretaking, cleaning
Operating throughout the East of England, we offer a
comprehensive range of caretaking and cleaning services to
any size of school including
• Absence cover (Retainer Insurance)
and related services for
• Routine and periodic cleaning
schools. We will work to
• Specialist functions and services
the highest standards
to provide a safe,
clean and comfortable
environment for all of
our customers and the
• External & internal security
• Alarm management
• Minor repair & maintenance work
• External cleaning
• Porterage
• Caretaking & janitorial services
users of the buildings
• Out of hours and letting cover
we care for”
• Swimming pool maintenance
• Working to the British Institute of Cleaning Sciences standards
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DESIGN & PRINT
“Design & Print offers an
exceptional and creative
graphic design service
with a difference; it offers
high quality litho and
digital print solutions to
meet tomorrow’s needs
Design & Print offers an exceptional and creative graphic design
service with a difference; it offers high quality litho and digital print
solutions to meet tomorrow’s needs today using the industry’s latest
digital equipment.
A networked office and secure courier service guarantee safe and
speedy communication and delivery of the final product from our
service we can provide:
• In-house design and artworking
• Litho and digital printing
today using the industry’s
• On demand bulk copying and printing
latest digital equipment”
• Web site design, build and hosting
• Media and exhibition graphics
• Design for printed products and intranet/internet pages
• Printing of single and multi-colour materials
• Digital printing for short-run and on-demand materials
• Single or large batch print runs
• Copying of papers for agendas and Meetings
• Management of external print procurement
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C O N TA C T
Telephone: 01473 584188
email: [email protected]
www.easternfms.co.uk